Telecoms service providers around the world are putting around 40% of their capital expenditure into setting up and providing “triple-play” services to customers.
Despite the findings of Inclarity’s survey, SMEs are increasingly adopting hosted IP telephony services, according to research by analyst firm Frost & Sullivan.
Small- to medium-sized enterprises (SMEs) across the UK are losing more than £1bn a year by using old telecoms systems, according to research from internet telephony services provider Inclarity.