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All SMEs News - August 2007

Bournville College invests in corporate CRM system

Bournville College has deployed a new customer relationship management (CRM) system to manage its relationship with the business community.

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  • News
  • Date: 31 August 2007
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IBM and Microsoft to vie for unified comms market

IBM and Microsoft are preparing to launch their respective unified communications products, which are designed to provide businesses with a single inbox for e-mail, voicemail and faxes.

Skype outage shows risk of free services in business

The 48-hour failure of Skype's internet telephony service earlier this month has highlighted the risks of using free web-based services in a business environment.

Edinburgh Council IT savvy helps ease tax burden

Edinburgh Council has renegotiated its 10-year IT infrastructure with BT to reduce IT costs. The savings have enabled the council to pass on a reduction of £9 per person in council tax bills to the public.

Thistle Hotels cuts costs with e-purchasing

Thistle Hotels, the UK's third largest hotel group, has implemented an order processing system for its food, beverage and housekeeping supplies that will save the company more than £150,000 a year.

What is considered best practices in terms of backup vaulting (offsite storage) frequency?

  • News
  • Date: 27 August 2007
As a consultant, this is something that I run into frequently. There seems to be a belief that if you're a smaller shop or smaller business: You don't have a lot of data, and you don't need to send your data offsite very often. A lot of times, the decision to send tapes offsite is dictated, unfortunately, by the growing capacity of tape media. If you're backing up 100 gigabytes a week, it becomes embarrassing to a lot of folks to send that tape cartridge offsite because it's not full.

IBM joins forces with Siemens to offer unified comms platform

IBM is launching a new family of enterprise unified communications products with the help of Siemens.

Microsoft to offer unified comms on demand

Microsoft is planning to offer unified communications on an on-demand basis.

BCS launches portal for small businesses

The British Computer Society has added two new sections to its website in an effort to provide more information and support on a wider range of IT-related subjects.
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