According to a study by WebCredible,improvements in website usability are needed across the travel and airline industries, which must harness Web 2.0 technology.
Online spending in February reached a record high of more than £4.2bn, equivalent to £69 per person in the UK, according to figures from the IMRG Capgemini e-Retail Sales Index.
The number of mobile-compatible websites and mobile internet services will escalate as the number 3G and 3.5G phone users rises, according to a study by Forrester research.
Sportswear wholesaler Canterbury plans to roll out an on-demand integrated business management suite across the business after saving £55,000 in 2007 through implementing the software for its online business.