The business value of mobile communications has increased significantly in the past two years as costs have fallen and devices have improved, said specialist project management company Total Communications Infrastructure (TCI).
Fewer than half of IT projects have intended, positive business outcomes, according to a survey of IT decision makers conducted by the Economist Business Unit.
Inadequate user training is often the root cause of IT project failures, said the chair of the British Computer Society Information and Technology Training Specialist Group (I&TTSG) at the group's launch meeting in March.