Health officials and Fujitsu have returned to the negotiating table after talks had stalled over a renegotiation of parts of the supplier's £896m contract for installing Cerner's Millennium systems in the south of England.
Sky reported £17m of legal costs arising this year from its claim against EDS, which provided services to the group as part of the its investment in CRM systems software and infrastructure.
IT directors are moving away from strict service level agreements to negotiating flexible contracts with outsourcing suppliers to get the best value from them.