You are in: Home IT Management IT Services and Outsourcing News March 2007

All IT Services and Outsourcing News - March 2007

IT consultants in demand as salaries rise by 17%

Salaries for IT consultants have leapt 17% over the past 12 months, following a boom in public sector outsourcing and private sector mergers and acquisitions, research has revealed.

More than half of top firms renegotiate outsourcing terms

Almost two-thirds (60%) of FTSE 350 companies have had to exit or re-negotiate an outsourcing contract before the end of its term, typically due to poor service from the supplier.

IT consultant salaries up 17% over a year

Salaries for IT consultants have leapt 17% over the past 12 months, following a boom in public sector outsourcing and private sector mergers and acquisitions, new research claimed.

Southwark renews outsourcing with Serco in £26m deal

The London Borough of Southwark has extended its outsourcing arrangement with supplier Serco in a five-year, £26m deal.

One in three dissatisfied with offshoring outside Europe

Almost a third of European IT managers have had unsatisfactory experiences with non-European service suppliers, according to a survey by the Economist Intelligence Unit.

Face up to offshoring security risks, urges expert

Businesses are putting themselves at risk by failing to consider the impact of offshore outsourcing on the security of their IT systems and critical information, according to a former US government security adviser.

Datamonitor prediction on speech and call centres rings true

Research from analyst Datamonitor three years ago predicted that speech-enabled self-service technology will compete with offshore contact centre customer service agents.

Retailers turn to wholesale outsourcing

A growing band of retailers are choosing to outsource all of their IT functions rather than just outsourcing the management of individual applications, new research has revealed.

End users see ignorance as biggest block to outsourcing

Outsourcing suppliers which are ignorant about a user’s business and their processes have been cited as the chief reasons businesses reject business process outsourcing (BPO).
ADVERTISEMENT
ADVERTISEMENT

Products & Services

© Reed Business Information LtdAbout us|Contact us|Advertise|Terms & Conditions|Disclaimer|Privacy policy|Sitemap|RBI Jobs