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All IT Services and Outsourcing News - November 2007

London School of Economics: poor management raises outsourcing costs

News
Author: Ian Grant
Date: 28 November 2007

Better internal managers can improve the service, quality, cost of outsourced projects by 20% to 40%.

Do not forget the 'exit clause', warn outsourcing experts

News
Author: Warwick Ashford
Date: 27 November 2007

The biggest problems with outsourcing are usually around termination of contracts, but this is the area which is often most neglected, warn outsurcing experts.

Silverjet’s IT outsourcing strategy sees the airline off to a flying start

News
Author: Warwick Ashford
Date: 16 November 2007

UK business class airline Silverjet introduced a second route to Dubai City this week, nine months after becoming operational with flights to New York. The airline attributes its rapid growth in large part to its IT outsourcing strategy.

Outsource for strategy not just savings, says Harvey Nash

News
Author: Karl Flinders
Date: 16 November 2007

Businesses are increasignly considering IT outsourcing for strategic benefits and not just as a means of cutting operational costs, according to the latest survey from Harvey Nash.

Senior IT women want action on increasing female numbers

News
Author: Rebecca Thomson
Date: 15 November 2007

Senior women in IT called for a campaign to boost the number of female IT workers at a roundtable last week.

PepsiCo targets ITIL compliance

News
Author: Cliff Saran
Date: 15 November 2007

International snacks and beverages manufacturer, PepsiCo, is rolling out best practice guidelines based on ITIL, across its operations globally, after an initial deployment in the UK showed it had helped the company halve waiting times to the IT help desk.

Reasons to develop your software offshore

News
Author: Frank Booty
Date: 02 November 2007

For budget-constrained IT directors, outsourcing software development projects to India has been regarded as a good way to save time and money.