All IT Services and Outsourcing News | Page 1

All IT Services and Outsourcing News - August 2006

Aviva takes back 5,000 Indian BPO staff

News
Author: Antony Savvas
Date: 30 August 2006

Insurance company Aviva is transferring over 5,000 business process outsourcing (BPO) staff from its Indian service providers to its own Global Services arm in India.

Bankrupt airline outsources IT

News
Author: Tash Shifrin
Date: 24 August 2006

Troubled airline Delta has signed a seven-year IT infrastructure management outsourcing deal – but the agreement must be ratified by the bankruptcy courts.

BPO outsourcers face grim outlook, says analyst

News
Author: Tash Shifrin
Date: 23 August 2006

Half of all businesses involved in business process outsourcing will be hit by cost over-runs and unacceptable levels of service over the next three years, analysts have warned.

IT chiefs not using service management standards, says specialist

News
Author: Tash Shifrin
Date: 22 August 2006

Corporate IT departments are failing to follow ITIL-based standards and provide a service that supported business aims, research has shown.

Prudential awards £40m BPO contract

News
Author: Antony Savvas
Date: 17 August 2006

Prudential UK has signed a three-year £40m outsourcing contract with the Capita Group to deliver a range of life and pension sales and administration services.

Threadneedle outsources investment operation to JP Morgan

News
Author: Antony Savvas
Date: 16 August 2006

Threadneedle Investments is outsourcing its investment operations services to JPMorgan.

The AA rolls out managed service to support business-wide move to IP

News
Author: Cliff Saran
Date: 15 August 2006

The AA is replacing its BT and Energis data and voice infrastructure with a managed service from Cable & Wireless to deliver cost savings and enable it to take advantage of advances in network technology.

Firms move away from single outsourcing supplier deals

News
Author: Tash Shifrin
Date: 14 August 2006

Companies outsourcing their IT and business processes are moving away from single-supplier deals and looking to spread their options, new research has revealed.

BOC rolls out open source Wiki knowledge management solution

News
Author: Antony Savvas
Date: 11 August 2006

Industrial and consumer gas supplier BOC is rolling out the open source MediaWiki knowledge management system across its businesses.

All IT Services and Outsourcing News - August 2006

Products & Services