The 100 biggest outsourcing deals in western Europe reached a total value of $40.5bn (£22.2bn) last year, figures from industry analyst IDC have revealed.
The worldwide IT services industry generated $624.4bn (£338bn) last year, with project-based services and software support growing faster than outsourcing for the first time in five years.
A parliamentary watchdog has told Her Majesty’s Revenue and Customs that it should publish a report analysing the contribution of IT failures to £1.8bn in over payments during 2004/2005.
India’s IT services and business process outsourcing industry is booming, with revenues up 37% to more than $6bn (£3.2bn) last year, figures from trade body Nasscom have revealed.
Financial services organisations are starting to embrace a sophisticated global sourcing model, covering multiple suppliers, geographies and vertical, business-specific processes.
Barclays has extended its Barclaycard IT outsourcing joint venture arrangement with Xansa, which is set to generate at least £75m in business over five years.