Organisations should rethink their outsourcing policies as many are resulting in a loss of competitive advantage through the inability to adapt quickly to new market conditions, National Computing Centre chief executive Michael Gough has warned.
Business Focus is a weekly column providing at-a-glance statistics and commentary on spending priorities and trends in particular sectors. This week we look at food retailers.
In the next few years outsourcing contracts worth billions of pounds will be let or re-tendered. The decision to outsource is fundamental to an organisation’s strategy and business model, so how do you get it right?
European organisations will spend increasing more on business process outsourcing (BPO) services between now and 2011, a report from Forrester Research has predicted.