Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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Feature
27 Mar 2024
18 real-world use cases of the metaverse, plus examples
Use cases for the still-developing metaverse are growing as the technologies that enable this next iteration of the internet mature. Here are 18 enterprise and consumer examples. Continue Reading
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News
27 Mar 2024
HMRC’s online IR35 status checker tool CEST not updated in five years, FOI confirms
Despite a previous pledge that HMRC’s IR35 online status checker tool will be continually updated as employment cases and tribunals occur, a freedom of information request confirms CEST has not been updated since October 2019 Continue Reading
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News
27 Mar 2024
Indian large language models gain momentum
Indian large language models trained on Indic languages are now being used by businesses and governments to better serve the needs of a diverse multilingual country Continue Reading
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News
27 Mar 2024
Generative AI: Databricks unveils open source large language model
Enterprise customers are shifting to open source options to build customised generative AI tools using their own data, says Databricks Continue Reading
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News
27 Mar 2024
Lord Holmes: UK cannot 'wait and see' to regulate AI
Legislation is needed to seize the benefits of artificial intelligence while minimising its risks, says Lord Holmes - but the government’s ‘wait and see’ approach to regulation will fail on both fronts Continue Reading
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News
26 Mar 2024
How SAP is infusing AI into its business applications
SAP’s chief artificial intelligence officer, Philipp Herzig, outlines the company’s approach towards AI and how it is making the technology more accessible to customers Continue Reading
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E-Zine
26 Mar 2024
What are IT buyers spending their money on?
In this week’s Computer Weekly, we reveal the findings of our annual survey into the technologies that IT buyers are spending their money on this year. The European CIO at PepsiCo explains how to make digital transformation go with a pop. And we look at the growing importance of cloud-to-cloud backup for data protection and resilience. Read the issue now. Continue Reading
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News
22 Mar 2024
Open Data Institute launches digital policy manifesto
The Open Data Institute has launched a policy manifesto ahead of the UK general election that outlines policies and issues it believes must be part of the political discussion around digital and data Continue Reading
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News
22 Mar 2024
The evolution of DevOps: Why platform engineering is gaining momentum
Platform teams are extending their responsibilities to security as platform engineering takes DevOps to the next level Continue Reading
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News
20 Mar 2024
Inclusive approaches to AI governance needed to engage public
Technology practitioners and experts gathered at an annual Alan Turing Institute-run conference discussed the need for more inclusive approaches to AI governance that actually engage citizens and workers Continue Reading
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News
20 Mar 2024
SAP S/4HANA data migration beset by poor and fragmented strategy
Survey finds customers transitioning to S/4HANA lack strategic thinking and skills, can’t access data, face challenges in data duplication, can’t use AI, and worry about compliance Continue Reading
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E-Zine
19 Mar 2024
What went wrong with Birmingham’s Oracle project?
In this week’s Computer Weekly, after Birmingham City Council’s disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer’s guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now. Continue Reading
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News
18 Mar 2024
Government needs ‘realistic plan’ for adopting AI, says NAO
Benefits of artificial intelligence in public sector will only be realised if government ensures overall programme for adoption is supported by realistic plan to tackle range of longstanding barriers Continue Reading
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Feature
15 Mar 2024
Creative workers say livelihoods threatened by generative AI
Computer Weekly speaks with various creative workers about the impact generative artificial intelligence systems are having on their work and livelihoods Continue Reading
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News
13 Mar 2024
Unprecedented bill to exonerate hundreds of wrongly convicted Post Office workers arrives
Unprecedented legislation that will see hundreds of former subpostmaster convictions for fraud and theft overturned begins its journey through Parliament Continue Reading
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News
13 Mar 2024
AWS launches Builder Studio in Melbourne
The Builder Studio will help customers and partners build prototype AI projects to validate and test their ideas before deployment Continue Reading
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News
12 Mar 2024
Industry partnerships and data key to better public services
Using public-private partnerships and improving the use of data are key to improving public services and the government’s ‘science and technology superpower’ ambitions, says digital secretary Michelle Donelan Continue Reading
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News
12 Mar 2024
Current subpostmaster account shortfalls reveal extent of Post Office’s pre-2019 neglect
Hundreds of current subpostmasters might have been hounded for money or prosecuted had the Post Office not been forced to change its ways in 2019 Continue Reading
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E-Zine
12 Mar 2024
From grassroots to Wembley – how tech supports English football
In this week’s Computer Weekly, we talk to the CIO of The Football Association about how technology supports the national game from grassroots to the England teams. 5G Advanced is here – we report from MWC 2024 on the next steps for the mobile industry. And we examine the latest developments in the retail tech sector. Read the issue now. Continue Reading
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Feature
11 Mar 2024
Open source promises advantages for business applications
Open source software may provide a cost-effective approach to building business applications, as well as ensuring transparency, but there are challenges to keep in mind Continue Reading
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News
11 Mar 2024
Infor a penny, Infor a pound
How vertical enterprise resource planning specialist Infor has its sights set on a disruptive 2024 Continue Reading
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News
11 Mar 2024
AI Singapore, Google to build regional dataset for LLMs
AI Singapore and Google Research Asia-Pacific will build a corpus of open-source training data through Project SEALD to drive the development of LLMs in Southeast Asia Continue Reading
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News
11 Mar 2024
Cautiously optimistic: Generative AI in the enterprise
While optimistic about generative AI, enterprises are treading carefully for now, this year’s Tech Show London suggests Continue Reading
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News
11 Mar 2024
How Microsoft is easing GenAI adoption into financial services
Microsoft is supporting enterprise deployment models, addressing the risks of the technology and leveraging its industry cloud capabilities to ease generative AI adoption in the financial sector Continue Reading
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News
11 Mar 2024
TechUK calls for next government to introduce ‘industrial strategy’ for AI
Trade group TechUK publishes blueprint calling for winner of next election to boost tech startups, digitise government services and accelerate technology R&D Continue Reading
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News
06 Mar 2024
Singapore refreshes geospatial masterplan
Masterplan aimed at driving mainstream adoption of geospatial applications and grooming geospatial talent, among other goals, will help to position Singapore as a global geospatial hub Continue Reading
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News
06 Mar 2024
Post Office prosecutions during Horizon go-live phase are ‘frightening’
The Post Office used subpostmasters as guinea pigs to test its software and take the rap for its errors Continue Reading
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News
05 Mar 2024
Open Rights Group accuses LiveRamp of ‘unlawful’ data processing
Privacy campaigners at Open Rights Group have submitted formal complaints to UK and French data regulators about allegedly unlawful data processing by online advertising firm LiveRamp Continue Reading
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News
05 Mar 2024
Derby City Council extends AI project with multi-million deal after saving £200,000 with chatbots
Following on from the success of its initial pilot project using artificial intelligence, Derby City Council claims to have found 54 other ways the technology can save it money Continue Reading
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Opinion
05 Mar 2024
How Southeast Asia’s largest bank is riding the AI wave
DBS has scaled its AI capabilities across all parts of its business to deliver tangible outcomes and productivity gains Continue Reading
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E-Zine
05 Mar 2024
Authorised access only – biometrics in the workplace
In this week’s Computer Weekly, we examine how biometrics technologies are transforming identity and access management. We analyse research that shows a mismatch between managerial expectations of generative AI and worker experience. And we look at how to assess the best hybrid cloud management tools. Read the issue now. Continue Reading
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News
05 Mar 2024
How PSA is reducing empty trips for trucking firms
The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading
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Feature
04 Mar 2024
How AllSaints, L’Oreal and Deliveroo are using AI to improve CX
From fuelling chatbots and digital assistants, to helping with retail media targeting, retailers continue to announce ways artificial intelligence is helping them boost customer experiences online Continue Reading
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News
04 Mar 2024
How ANZ organisations can address challenges in AI adoption
Pure Storage's global CTO Alex McMullan discusses the data and sustainability challenges in artificial intelligence adoption, which can be addressed by centralising datasets and focusing on data quality and management Continue Reading
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Feature
02 Mar 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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News
01 Mar 2024
Google Cloud puts AI at centre of data analytics plans
Artificial intelligence will bridge the gap between structured and unstructured data, predicts Google Cloud’s Gerrit Kazmaier Continue Reading
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News
01 Mar 2024
KC names Post Office staff he believes conspired to pervert the course of justice
Leading KC names Post Office staff he believes perverted the course of justice when crushing subpostmasters in court Continue Reading
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News
01 Mar 2024
MPs demand Fujitsu be ‘nailed down’ on financial promise to Post Office scandal victims
Select committee hears that government is talking to Fujitsu about its contribution towards the costs of the Horizon scandal but it is not yet negotiating Continue Reading
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News
01 Mar 2024
APAC firms bullish on IT spending
More than half of organisations plan to spend more on key areas such as cyber security, generative AI and cloud in a sign of growing optimism across the region Continue Reading
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News
29 Feb 2024
Post Office CEO’s claim to be ‘working hard’ on Capture investigation in doubt
The Post Office hasn’t even contacted Capture Software users brought to its attention, but CEO claimed, under oath, that the organisation has been ‘working hard’ on the cases for five weeks Continue Reading
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News
28 Feb 2024
‘Pathetic’ Post Office spat detracts attention and fuels ‘disdain’ for authority
Former Post Office chair’s row with the government and Post Office cannot be allowed to deflect attention away from achieving justice and recompense for former subpostmasters Continue Reading
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News
27 Feb 2024
How TeamViewer is charting its growth beyond remote connectivity
TeamViewer CEO Oliver Steil outlines the company’s efforts to build on its remote connectivity and control capabilities to support emerging use cases such as smart factories Continue Reading
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News
27 Feb 2024
Government should face legal deadlines on paying Post Office victims
The government should face a legal deadline on paying Horizon scandal victims and unfair previous settlements should be reopened, MPs have been told - amid further boardroom controversy at the Post Office Continue Reading
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E-Zine
27 Feb 2024
Microsoft’s ‘unfair’ cloud licensing under scrutiny
In this week’s Computer Weekly, we examine claims that Microsoft’s licensing policies are damaging competition in the cloud. Our latest buyer’s guide asks if hybrid cloud is now CIOs’ end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified communications market. Read the issue now. Continue Reading
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News
27 Feb 2024
Global telcos team up on large language models
Global Telco AI Alliance comprising telcos from Asia, Europe and the Middle East will form joint venture to build multilingual LLMs that are more attuned to telco domain Continue Reading
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Answer
26 Feb 2024
How does Microsoft 365 Copilot pricing and licensing work?
Getting access to Copilot for Microsoft 365 may be a simple process or almost completely unfeasible at this time, depending on the organization that wants to deploy it. Continue Reading
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News
26 Feb 2024
Government won’t rush to include Post Office Capture convictions in overturning legislation
The government said it does not yet have the 'right body of evidence' to include users of the Post Office's Capture software in Horizon compensation schemes and legislation to overturn convictions Continue Reading
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News
26 Feb 2024
Post Office scandal roundup: Fourth Estate in full throttle
January saw mainstream media take hold of the Post Office scandal, and while that first month saw much regurgitation of old news, February saw large media outlets take story forward Continue Reading
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News
23 Feb 2024
King Charles strips disgraced Post Office CEO of her CBE
Disgraced former Post Office CEO, central to the Horizon scandal, has her CBE formally stripped Continue Reading
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Definition
23 Feb 2024
supply chain management (SCM)
Supply chain management (SCM) is the optimization of a product's creation and flow from raw material sourcing to production, logistics and delivery to the final customer. Continue Reading
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News
22 Feb 2024
Stannah looks to enterprise cloud software to lift IT systems
Major project the keystone of new IT strategy to modernise systems and support growth Continue Reading
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News
21 Feb 2024
How Indian fintechs can address compliance issues
Fintechs will need to bolster their know-your-customer practices and establish self-regulatory mechanisms, among other measures, to address compliance issues that have come under the spotlight Continue Reading
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News
21 Feb 2024
Unisys investigating potential involvement in controversial Post Office system
IT supplier wants to get to the bottom of its role in the distribution of the Post Office’s controversial Capture software, linked to potential wrongful convictions Continue Reading
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News
20 Feb 2024
Birmingham City Council needs a further £45m to fix ‘disastrous’ Oracle system
Birmingham City Council’s ERP system is failing to deliver an accurate ledger, which means finance staff have spent months manually entering cost centre data Continue Reading
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News
20 Feb 2024
Uber CEO denies pricing algorithm uses ‘behavioural patterns’
Uber workers are concerned about what data is being used by the company’s algorithm to set variable pay and pricing levels after CEO Dara Khosrowshahi admits to using drivers’ ‘behavioural patterns’ Continue Reading
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E-Zine
20 Feb 2024
Flying into cloud – EasyJet’s journey out of the datacentre to AI
In this week’s Computer Weekly, we find out how EasyJet fills an aircraft every 10 seconds while migrating to the cloud and introducing AI. There’s only 283 years to go until we have a diverse IT workforce – we find out why. And we examine how the UK anti-trust investigation into the cloud market could hit the big hyperscalers. Read the issue now. Continue Reading
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News
19 Feb 2024
Controversial Post Office Capture system was developed in-house
Second controversial Post Office system was the work of developers in its own IT operation Continue Reading
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News
18 Feb 2024
Singapore to invest S$1bn in AI over five years
The funding will go towards compute, talent, and industry development to support Singapore’s national AI strategy Continue Reading
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News
16 Feb 2024
Post Office IT insider and the software decision that lit the Horizon scandal
As the Post Office replaces its controversial Horizon software, a former Post Office IT executive describes disastrous mistakes of the past Continue Reading
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News
14 Feb 2024
Post Office CEO refused to meet government minister without her lawyer after 2015 Horizon report
Post Office statements on the Horizon system, whether to journalists or the government, were routinely carefully crafted by lawyers Continue Reading
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News
13 Feb 2024
How DBS is industrialising AI across its business
Southeast Asia’s biggest lender is building a strong data foundation and upskilling employees on data and artificial intelligence to realise its vision of becoming an AI-fuelled bank Continue Reading
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E-Zine
13 Feb 2024
Intelligent defence – the role of data in the military
In this week’s Computer Weekly, we examine the role of data in tying together military operations across ground, air, sea and cyber. Has SAP finally convinced customers to migrate to cloud ERP? We assess the trends. And we talk to the CIO helping to set up the UK’s fastest supercomputer. Read the issue now. Continue Reading
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Feature
13 Feb 2024
Post Office Horizon IT scandal inquiry: Two years of shocking revelations
Read about two years of shocking revelations from the Post Office Horizon scandal inquiry Continue Reading
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News
12 Feb 2024
More than 1,000 subpostmasters could have used second faulty Post Office system
More than 1,000 subpostmasters could have used a previous faulty computer system in their branches as more people come forward with information following Post Office scandal TV drama Continue Reading
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News
09 Feb 2024
The outlook for open source? Growing, but there are challenges
While more companies are using open source technologies, not everyone may realise it Continue Reading
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News
09 Feb 2024
Amazon defends facial-recognition tech sale to FBI despite moratorium
The FBI has confirmed it is using Amazon’s Rekognition image and video analysis software, but Amazon says it is ‘false’ to suggest this violates the company’s self-imposed moratorium on selling facial-recognition technology to US police Continue Reading
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News
07 Feb 2024
Dozens of surveillance companies are supplying spyware to governments, says Google
Google’s Threat Analysis Group has identified 40 companies involved in selling and supplying security exploits and spyware services to governments Continue Reading
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News
07 Feb 2024
Government reaffirms commitment to hold off on AI laws
The UK government reaffirming its commitment hold off on artificial intelligence legislation has been received positively by industry for balancing innovation and safety Continue Reading
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News
06 Feb 2024
UK government responds to AI whitepaper consultation
The UK government is considering introducing binding legal requirements for companies developing the most powerful AI systems, and has outlined a range of funding to realise the ambitions of its ‘pro-innovation’ framework for artificial intelligence Continue Reading
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News
06 Feb 2024
Post Office scandal: Phase four’s rogues’ gallery
Phase four of the public inquiry into the Post Office Horizon IT scandal revealed ‘a parade of liars, bullies, amnesiacs and arrogant individuals’ that made up the teams investigating and prosecuting subpostmasters Continue Reading
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E-Zine
06 Feb 2024
Generative AI – an early adopter’s experience
In this week’s Computer Weekly, as IT leaders start to implement GenAI in their organisations, we look at the experiences of one early adopter. Our latest buyer’s guide examines the key security trends for 2024. And Microsoft’s head of identity talks about a future without passwords. Read the issue now. Continue Reading
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Feature
05 Feb 2024
Why developers must work smarter, not just faster, with generative AI
With a lot to play for, including legal precedents, how can dev teams approach GenAI risks with a view to strong mitigation strategies? Continue Reading
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News
05 Feb 2024
What’s standing in the way of the UK being an AI superpower?
Artificial intelligence (AI) could bring a big economic boost to the UK, says report, but there are still barriers to overcome Continue Reading
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Feature
05 Feb 2024
Sea-Lion explained: Southeast Asia’s first large language model
The Sea-Lion large language model was built to cater to the language and cultural diversity of Southeast Asia, which is currently underserved by existing models that mostly originate from the West Continue Reading
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News
05 Feb 2024
Is SAP on the rise?
This year represents a tipping point for SAP to convince cagey customers of the value of cloud enterprise resource planning Continue Reading
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News
02 Feb 2024
‘People are now listening,' Post Office inquiry told as latest phase ends
The latest phase of the public inquiry into the widest miscarriage of justice in modern UK history – the Post Office Horizon IT scandal – closes with a bang Continue Reading
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News
01 Feb 2024
Welsh workers’ AI experiences shaped by uneven power dynamics
Workers in Wales are being negatively affected by the unregulated introduction of artificial intelligence into workplaces due to asymmetric power dynamics Continue Reading
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News
01 Feb 2024
Defra legacy IT: 180 applications refreshed, over 1,500 remain
The Department for Environment, Food and Rural Affairs has a 10-year plan to update technology. So far, 180 have been replaced or updated Continue Reading
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Feature
01 Feb 2024
Crew Clothing head of IT: ‘The projects don’t stop’
Crew Clothing parted ways with its senior leadership team in 2023, but there is a clear roadmap in place for technology transformation – and it doesn’t involve an ERP system Continue Reading
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News
01 Feb 2024
Government ‘dragging it out’ by refusing to share knowledge of Post Office trial ‘delaying tactic’
Subpostmasters will have to wait to find out if the government knew of the Post Office’s plan to derail group litigation order, by trying to push managing judge out Continue Reading
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Definition
31 Jan 2024
state management
Application state management is the process of maintaining knowledge of an application's inputs across multiple related data flows that form a complete business transaction -- or a session -- to understand the condition of the app at any given moment. Continue Reading
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Blog Post
31 Jan 2024
Low Code Hits New High - Results Of A New Survey
Had a really interesting conversation the other day with Adrian Bignall, he who is in charge of International Sales at Evoke Technologies. Evoke is a rather large tech consultancy that only ... Continue Reading
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News
30 Jan 2024
How Simplyhealth is using Salesforce’s take on generative AI to boost email response times
Health and dental plan company is cutting response times to some common and recurring client queries – from 12 minutes to just one Continue Reading
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Opinion
30 Jan 2024
The shifting winds of SAP's cloud strategy
In 2023, SAP's strategic pivot towards cloud-centric innovation produced a wave of discontent among its vast on-premises customer base Continue Reading
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News
30 Jan 2024
Pre-Horizon users contacting lawyers as more Post Office IT horror stories emerge
Lawyer says there is no reason to believe the Post Office treated unexplained shortfalls on systems prior to Horizon any differently to the way it dealt with unexplained Horizon shortfalls Continue Reading
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E-Zine
30 Jan 2024
Tech companies warn EU over encryption plans
In this week’s Computer Weekly, tech companies are calling on the European Commission to rethink plans to weaken internet encryption – we explore the issues. We talk to credit rating agency Moody’s about why it thinks now is the time to start investing in quantum computing. And we examine how a different approach to recruitment could ease the datacentre sector skills gap. Read the issue now. Continue Reading
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News
29 Jan 2024
Russian IT sector still under serious pressure
Russian IT sector faces challenges on multiple fronts as Western sanctions widen Continue Reading
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News
29 Jan 2024
Google Cloud teams up with Singapore government on AI initiatives
Over 100 generative AI use cases have been tested through the AI Trailblazers programme, among other initiatives to spur AI adoption and build AI talent in the city-state Continue Reading
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News
26 Jan 2024
GenAI tools ‘could not exist’ if firms are made to pay copyright
AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading
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News
26 Jan 2024
Lawyers carry on Post Office appeals amid uncertainty over government plan to overturn en masse
Lawyers supporting former subpostmasters said they will continue appealing convictions as normal despite government plan to exonerate hundreds in one go Continue Reading
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News
26 Jan 2024
UK government consults on age verification tech in alcohol sales
The government has said it wants to allow the use of digital identities and various age-verification technologies in alcohol sales Continue Reading
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News
26 Jan 2024
Expert IT witness outsmarted an ‘aggressive’ Post Office to get to truth after inspection ‘madness’
The Post Office’s attempts to protect the Horizon system are well known, in light of the public inquiry and a recent TV drama, but Computer Weekly can reveal how an IT expert was treated during his investigation of Horizon Continue Reading
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Opinion
25 Jan 2024
The race to regulate AI: 2024 unpacked
EU’s AI Act is set to become ‘gold standard’ of AI regulation. Will other countries adopt the same high standards or like the UK opt for a light touch in favour of growth and investment? Continue Reading
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Opinion
25 Jan 2024
Mitigating the risks of modern application development
Organisations need to have visibility over their software supply chain, secure and monitor interfaces to legacy systems and adopt zero trust to mitigate the risks of modern application development Continue Reading
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News
24 Jan 2024
Committee chair asks minister to back ‘Mr Bates clause’ in Post Office compensation legislation
Select committee chair wants guarantees on financial redress for subpostmasters that suffered in the Horizon scandal Continue Reading
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News
23 Jan 2024
UN chief blasts AI companies for reckless pursuit of profit
The United Nations general secretary has blasted technology companies and governments for pursuing their own narrow interests in artificial intelligence without any consideration of the common good, as part of wider call to reform global governance Continue Reading
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News
22 Jan 2024
Fujitsu agrees to support former subpostmasters’ families beyond financial redress
Fujitsu will meet with victims of the Post Office scandal and their representatives to discuss what the IT giant can do for them beyond financial redress Continue Reading
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News
22 Jan 2024
Urgent question asks which ministers knew of Post Office’s shocking plan to remove judge
Labour peer uses urgent question to uncover who, if anyone, in government was aware of the Post Office’s attempts to remove judge as it became clear it was losing Continue Reading
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News
21 Jan 2024
Stellar Lifestyle opens high-tech retail space
The Hive 2.0 retail space in Esplanade Xchange uses AI and robots to enable self-checkout, prepare and serve beverages, and deliver items to offices in a nearby building Continue Reading
- Opinion 19 Jan 2024
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News
19 Jan 2024
Fujitsu boss admits to missed opportunities to prevent miscarriages of justice
Concerns of an expert witness in subpostmaster trials were ignored by Fujitsu Continue Reading
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News
19 Jan 2024
Fujitsu boss describes Post Office behaviour as 'shameful and appalling'
The UK head of Fujitsu said he does not know why the Post Office did not reveal information about Horizon software errors to defendants during prosecutions Continue Reading