Opinion
Opinion
Information management
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Driving digitisation: open standards in process automation
Organisations often can’t take advantage of advances in digital technology due to the lack of interoperability in their IT systems in different facilities, but open standards promise a way forward Continue Reading
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How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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Robots will transform, not replace, human work
Claims that robots will steal our jobs are commonplace – but humans will find themselves working side by side with robots, rather than being replaced by them Continue Reading
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The problem of smart cities and connectivity in the UK
Only once leaders develop a framework for local economic and societal development can the “smart city” buzz can evolve into “intelligent communities” Continue Reading
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How the Consumer Rights Act will affect the digital industry
Consumer legislation has been updated to take into account the unique nature of digital content – but what does it mean for technology suppliers? Continue Reading
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Three things you may not know that DNS data can tell you
Big data tools can help network administrators gather new insights into security and performance from DNS data Continue Reading
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The digital CIO: ‘Fear of Google’ and the ethics of digital business
Could the big digital players be using their dominance by exerting unfair competition? Continue Reading
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Living with Google Glass – not quite useful enough to overcome the dork-factor
Businesses will use Google Glass first, says Simon Dring after spending a few days living with the technology. Continue Reading
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Intel x86 and IBM Power CPUs: Which, when, why?
There are only three processors left in the market for mission-critical applications. Which should you chose ? Continue Reading
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The data fragmentation challenge
Few organisations have policies to guide where data should and should not be stored. The result: data fragmentation Continue Reading
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Whiteboard it – the power of graph databases
Graph databases map relationships between entities in a network. They won’t replace conventional relational databases, but for harnessing the value of interconnectedness they mark a breakthrough Continue Reading
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The challenges of information governance in our increasingly litigious age
Formulating the right enterprise-wide information governance policies is essential in heading off potential legal and compliance costs Continue Reading