Opinion
Opinion
IT services and outsourcing
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An IR35 survival guide for employers and contractors
Forthcoming changes to IR35 regulations will affect most private sector companies using IT contractors – so what do you need to do to prepare? Continue Reading
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Putting the UK at the forefront of ethics and innovation in AI and data
The announcement of high-profile members of the UK's Centre for Data Ethics and Innovation is another step for the government's commitment to be a global leader in AI, says secretary of state Continue Reading
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Emerging govtech – a new opportunity for innovation in public service delivery?
The government has started to engage with the IT sector over how best to introduce emerging technologies in public service delivery – an initiative that, if successful, should be welcomed Continue Reading
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UK winners and losers in digital tech
The UK's retail and telecoms companies are among the best in the world at digital technology, but a survey of digital leaders shows there is still room for improvement for many UK firms Continue Reading
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Digital services tax weakens the case for tech startups to choose the UK
The UK government’s plan for a tax specifically targeting big digital firms risks undermining international efforts to reform corporate taxation for the digital age Continue Reading
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Mitigating third-party cyber risks in a new regulatory environment
GDPR and the NIS Directive increase the focus on managing cyber security throughout the supply chain. Organisations need to check their suppliers are compliant Continue Reading
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Your IT provider is being acquired – what does this mean for you and your business?
Merger and acquisition activity is widespread in the IT sector, but what does it mean for you when one of your key tech suppliers is bought up by another firm? Continue Reading
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Capitalism too short-termist? The tech sector suggests otherwise
Many observers criticise businesses and stock markets for being too short-termist – but if that was the case, how did Amazon, Uber and their ilk ever come into existence? Continue Reading
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Security Think Tank: Supplement security with an MSSP to raise the bar
What is the most practical and cost-effective way for organisations to identify and remediate high-risk software vulnerabilities? Continue Reading
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From Aberdeen to Brighton: Investing in the UK’s digital future
More investment in the UK’s broadband infrastructure is critical to ensure the UK’s future success in technology in a post-Brexit world Continue Reading
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Security Think Tank: Outsource security operations, not control
What critical security controls can be outsourced and how do organisations, SMEs in particular, maintain confidence that they are being managed effectively and appropriately? Continue Reading
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Security Think Tank: Outsource responsibility, not accountability
What critical security controls can be outsourced and how do organisations, SMEs in particular, maintain confidence that they are being managed effectively and appropriately? Continue Reading
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Security Think Tank: Almost all security can be outsourced, but not the risk
What critical security controls can be outsourced and how do organisations, SMEs in particular, maintain confidence that they are being managed effectively and appropriately? Continue Reading
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Security Think Tank: Top things to consider in security outsourcing
What critical security controls can be outsourced, and how do organisations – SMEs in particular – maintain confidence that they are being managed effectively and appropriately? Continue Reading
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Security Think Tank: A risk-based approach to security outsourcing
What critical security controls can be outsourced and how do organisations, SMEs in particular, maintain confidence that they are being managed effectively and appropriately? Continue Reading
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Security Think Tank: Not all security service providers are created equal
What critical security controls can be outsourced, and how do organisations, SMEs in particular, maintain confidence that they are being managed effectively and appropriately? Continue Reading
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Big data skills shortages – and how to work around them
Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading
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Outsourcing is not dead or dying – it just needs to be done properly
The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector Continue Reading
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Can Huawei untangle the AI mess?
Huawei is building a digital platform with “device-cloud synergy” to support artificial intelligence applications, but enterprises should be wary of being locked into a single AI stack Continue Reading
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We must avoid the Brexit risks to London's tech community
London's chief digital officer warns of the risks to jobs, innovation and investment if the UK pursues a hard Brexit when leaving the EU Continue Reading
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How to attract investors for your enterprise software startup
Are you looking to find an investor for your enterprise software company? This expert advice explains what investors will be looking to find in an innovative software business seeking backing Continue Reading
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How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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A new nearshoring game is emerging
Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same Continue Reading
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Demystifying service delivery automation
What is service delivery automation and what can it do for your organisation? Continue Reading
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Life’s a breach: How to handle the press after a hacking attack
Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading
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Germany and the UK - Europe’s technology pioneers
Stephen Georgiadis, managing director at investment bank Altium, explores the thriving technology sectors in the UK and Germany Continue Reading
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Revolutionising digital public service delivery
Public sectors across the world are attempting a transition away from closed, top-down, bureaucratic, and paper-based transactional models Continue Reading
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The digital CIO: ‘Fear of Google’ and the ethics of digital business
Could the big digital players be using their dominance by exerting unfair competition? Continue Reading
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Watermelon SLAs – making sense of green and red alerts
Often IT SLAs don’t reflect the real service and service experience of users. They also aren’t focused enough on the business results Continue Reading
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How to appoint a new outsourcing supplier
Outsourcing can come with its own security risks if not managed appropriately, making due diligence and clear contractual arrangements key Continue Reading
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The Great Deverticalisation – part 5: Mind the GaaP
Politicians and government have the opportunity, through the power of open platforms, to take the lead in creating modern public services Continue Reading
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The Great Deverticalisation - part 4: The role of the private sector
Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading
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The Great Deverticalisation - part 3: New skills and structures in the public sector
Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading
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The great deverticalisation – part 1: the street
Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading
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Why the public sector is turning to multi-sourcing
Sarah Burnett explains why the public sector is moving from single sourcing to multi-sourcing, in an age of austerity. Continue Reading
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IT service management: The only way is ethics
It is now very common for professional bodies and membership organisations to have codes of ethics and standards of conduct. Continue Reading
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Software as a service can breed dependency so choose suppliers with care
SaaS is not utility computing: it matters who delivers it and how Continue Reading