Opinion
Opinion
Enterprise software
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Security Think Tank: The past and future of security automation
Artificial intelligence and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the... Continue Reading
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Security Think Tank: Balancing human oversight with AI autonomy
Artificial intelligence and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the... Continue Reading
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Security Think Tank: SIEM and AI – a match made in heaven?
Artificial intelligence and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the... Continue Reading
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Security Think Tank: Artificial intelligence will be no silver bullet for security
AI and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the importance of ... Continue Reading
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Security Think Tank: AI cyber attacks will be a step-change for criminals
AI and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the importance of ... Continue Reading
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Getting a project out in the open
Open source has become widely accepted and used in corporate IT infrastructures, but IT leaders need to understand the potential pitfalls to make sure this approach brings the desired benefits Continue Reading
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Security Think Tank: Get your house in order before deploying AI
AI and machine learning techniques are said to hold great promise in security, enabling organisations to operate a IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the importance of ... Continue Reading
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Gartner: Are the real cloud wars about to begin?
In 2017, the big cloud providers were focused on competing on infrastructure as a service, but the shift to platforms is shaking up the market Continue Reading
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Why UK needs independent oversight body for contact-tracing app
The public needs and deserves clarity, and not just assurances, over the UK’s Covid-19 contact-tracing app Continue Reading
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The new future of work
We may come to stop talking about ‘remote’ working altogether after the coronavirus pandemic. It could become just ‘working’ – part of the normal mix of how things are done Continue Reading
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Build 2020: Avoiding AI problems
It is early days for responsible artificial intelligence, but Microsoft aims to help companies avoid problems and improve the performance and quality of AI applications Continue Reading
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It’s good to chat, but who to? The role of chatbots in digital transformation
AI-powered chatbots and smart agents are being used to improve customer experience, but they can have an important role to play in internal digital transformation projects too Continue Reading
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Coronavirus: Five-step action plan to keep SAP ticking
All businesses have been impacted by the coronavirus lockdown. As the economy starts moving again, how should SAP projects proceed? Continue Reading
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Coronavirus: Why the public sector must pursue IT transformation
It is clear that the current coronavirus crisis has had a major impact on digital transformation efforts in the public sector Continue Reading
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Smart thinking for modernised IT in the public sector
Far from lagging behind the private sector, many public sector organisations are embracing modern IT practices such as DevOps and agile methodologies Continue Reading
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Post-pandemic, automation will kill jobs – here’s why you should be happy about it
A likely reaction to the coronavirus pandemic is greater automation, which will replace human labour. But this will be a good thing – after all, the tractor doesn’t mean we have nothing else to do outside the farm Continue Reading
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Why you should think before you Zoom
Feel free to use Zoom during the coronavirus lockdown, but think before you discuss anything confidential Continue Reading
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Technology has brought us together, but can it lead us out of lockdown?
The government needs to tell us more about the NHSX contact tracing app - choices made now around privacy and transparency will affect all our lives as we aim to ease lockdown, says the shadow digital minister Continue Reading
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What if we find we rather like this working from home thing?
Sometimes it takes a major economic shock to change the accepted wisdom of economics and work – our working life after the coronavirus crisis might be very different Continue Reading
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How to modernise IT systems while ensuring they remain stable
Organisations need to be both agile and maintain control and stability of their IT. How can they achieve both outcomes? Continue Reading
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CCRC findings on subpostmaster prosecutions reveal incompetence of successive governments
Former subpostmaster who took on the Post Office in a multimillion-pound legal battle speaks out. Continue Reading
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A beginner’s guide to quantum computer programming
Quantum computing takes a radically different approach to programming. IBM’s education head discusses how to get started Continue Reading
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What is the Post Office board doing to right the Horizon wrongs?
Business lawyer Nick Gould compares the treatment of subpostmasters by the Post Office in the Horizon IT scandal with the huge HBOS fraud that saw £1bn stolen from small businesses Continue Reading
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Three technology trends shaping dynamic networks
The head of networking at Google Cloud looks at how the move to a microservices architecture is leading to a networking technology revolution Continue Reading
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Don’t forget to consider GDPR when using artificial intelligence in the workplace
While references to artificial intelligence in the workplace may conjure up images of future-gazing movies, the use of AI and people analytics by employers is already present at all stages of the employment lifecycle Continue Reading
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EC publishes approach to human and ethical implications of AI, but what will UK do?
The European Commission has published a guide to the EU’s approach to the human and ethical effects that artificial intelligence might bring Continue Reading
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Is the EU better equipped than the US to supervise the use of facial recognition?
Clearview AI can be an indispensable tool to reinforce national security, but there are many risks associated with the use of facial recognition technology that the EU might be better equipped to deal with than the US Continue Reading
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Putting edge computing centre stage in the UK’s fourth industrial revolution
The fourth industrial revolution will see every sector become a data-driven digital sector, with computing at the edge – which has power implications Continue Reading
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Learning from the Travelex cyber attack: Failing to prepare is preparing to fail
The key lesson to take from the Travelex breach is that an effective response to a breach is a critical business function and no longer the sole province of the IT department Continue Reading
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The Post Office computer problem that destroyed the lives of pillars of the community
The Post Office’s refusal to believe subpostmasters were suffering losses due to computer system errors was incompetent and cruel Continue Reading
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Gartner: Top 10 strategic technology trends in 2020
Two decades ago, at the start of the millennium, IT was deeply concerned about Y2K – and the iPhone, Twitter and Facebook didn’t exist. So what’s in store as a new decade begins? Continue Reading
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Industry, academia and government are joining forces to drive AI education
Building a diverse, advanced skills base in the UK will support the thriving technology sector and encourage the adoption of artificial intelligence across the broader economy Continue Reading
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How CI/CD helps digital organisations
Developments in technology have transformed IT management practices. We discuss the management implications of using CI/CD to drive digitisation initiatives Continue Reading
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Security Think Tank: Optimise data-centric strategies with AI
The belief that effective perimeter security is the best way to protect data is a fallacy that is being repeatedly exposed. We must recognise the need for a data-centric security model to protect data from both internal and external threats, but ... Continue Reading
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Digital advancement means we're measuring the economy wrong
When accountants work out how much UK business is investing in the future, it's stuck in a world of depreciated assets – ignoring the huge changes brought about by cloud and software as a service Continue Reading
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Gartner: Three Barriers to AI Adoption
CIOs are set to include artificial intelligence in their IT strategy. Technical, legislative and cultural challenges could influence their AI ambitions Continue Reading
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The changing role of the enterprise architect
Enterprise architecture has traditionally been an IT role, but the impact of technological disruption means some of its functions may be best located outside of IT Continue Reading
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AI vs AI: How can we win the fake news battle?
Many internet browsers and social media companies have been forced to take on a new responsibility to combat the dissemination of false information, but can they succeed? Continue Reading
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Is it now normal to use video for business communications – what for, where and why not?
The use of video communications in business has moved on from the days of costly videoconferencing suites, but best practices are yet to develop fully Continue Reading
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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Security Think Tank: The case for blockchain-based identity
What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading
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Security Think Tank: Too soon to dismiss blockchain in cyber security
What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading
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Security Think Tank: Use blockchain for integrity and immutability checks
What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading
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Security Think Tank: Blockchain is not for everyone, so look carefully before you leap
What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading
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Security Think Tank: Blockchain utility depends on business type and cost
What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading
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Gartner: Eight ways blockchain can support governments
Distributed ledgers are not just limited to finance and smart contracts. Gartner explores how blockchain can tackle government inefficiencies Continue Reading
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Security Think Tank: Risk mitigation is key to blockchain becoming mainstream
What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading
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Security Think Tank: Blockchain – balance risk and opportunity for smart security
What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading
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AI may be a solution to the social care crisis, but what are the legal concerns?
Artificial intelligence and robotics has great potential to assist in social care environments, but due care must be given to data protection and privacy, among other legal concerns Continue Reading
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Will artificial intelligence be a recruiter’s new best friend?
AI and machine learning are being introduced into corporate recruitment to save time and money, but employers need to understand the legal risks Continue Reading
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Building a cyber-physical immune system
Shantanu Rane, researcher in cyber-physical systems security at the Palo Alto Research Center, explains how our own immune systems can inspire the design of modern cyber-physical systems Continue Reading
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SAP Document Licensing for Indirect Access: The risks that still won't go away
SAP introduced a new licensing scheme last year to reflect indirect access to its system from third-party systems based on document licensing Continue Reading
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Why the rise of IT managed by the business is driving creative thinking
Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading
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How to avoid AI myopia
Artificial intelligence holds much promise and is generating a lot of excitement, but it can have unintended consequences. Technologists need to avoid repeating the mistakes of the past Continue Reading
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The UK must play a leading role in global collaboration on digital policy and ethics
All countries must work together to ensure digital technologies such as AI are ethical and trustworthy – and the UK has an opportunity to be a global leader Continue Reading
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Collaboration between local public services and industry is key to innovation
The launch of the new London Office for Technology and Innovation is an opportunity to examine how industry and government can work together better to improve local innovation Continue Reading
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Tech helps tackle trafficking and modern slavery, but industry needs a culture shift to eradicate it
Technology can help end the scourge of modern slavery, but the sector can do more and needs a change in thinking to take a lead Continue Reading
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Should we be worried that half of UK organisations don’t have a policy for the safe use of AI?
As artificial intelligence becomes more mainstream, business leaders must be aware of the risks and make sure their firms do not build bias into AI algorithms Continue Reading
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Audit services – the next frontier for tech giants?
As data analytics, AI and automation technology advance, could we be about to see technology firms take on some of the responsibilities of the big financial audit firms? Continue Reading
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The winter of AI discontent – thoughts on trends in tech ethics
All organisations need to consider the ethics of their technology use, especially as artificial intelligence tools become more mainstream Continue Reading
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Making the move to cloud work for you
Getting the best out of a move to the cloud means getting the size right, turning off what you don’t need, smart purchasing and continuously decluttering your new environment Continue Reading
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New audiovisual connections enhance the learning experience
Being open and inclusive to individual sensory needs as well as diverse technology choices means adopting a flexible approach to AV infrastructure Continue Reading
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Building Britain’s national digital twin
The tech sector and wider industry are coming together to create a “digital twin” of Britain to help improve the nation’s physical infrastructure – and you can help Continue Reading
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Audiovisual systems need more efficient integration and management
The spread of audiovisual systems for communication and collaboration needs to be supported in a similar manner to corporate IT, not facilities management Continue Reading
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Will AI replace lawyers? Assessing the potential of artificial intelligence in legal services
You may not be surprised to learn that lawyers don't expect AI to replace them, but the potential for the technology in law and other professional services must not be underestimated Continue Reading
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Facebook’s high-stakes privacy gamble goes to Dublin court
A high-wire gamble with billions in compensation at stake for European internet users – part of a complex case between Facebook and the Irish information commissioner – hides challenge to the unlawfulness of US state internet surveillance Continue Reading
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Visual collaboration needs more than just pixels and pointers
The merging of audio-visual and information technologies presents new opportunities for collaboration and data sharing Continue Reading
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Can we live without passwords?
Can you imagine a future in which we can be secure online without having to remember an unwieldly list of passwords? Solutions are emerging that could make passwords redundant, but there will be other security problems to resolve Continue Reading
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Security Think Tank: Focus on malicious use of AI in 2019
At the close of 2018, we asked CW Security Think Tank contributors to name one thing predicted for 2018 that did not happen, one thing that was not predicted but did happen, and one thing that should happen in 2019 but probably will not Continue Reading
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Security Think Tank: Put collaboration on 2019 security agenda
At the close of 2018, we asked CW Security Think Tank contributors to name one thing predicted for 2018 that did not happen, one thing that was not predicted but did happen, and one thing that should happen in 2019 but probably will not Continue Reading
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Security Think Tank: Let’s get back to basics in 2019
At the close of 2018, we asked CW Security Think Tank contributors to name one thing predicted for 2018 that did not happen, one thing that was not predicted but did happen, and one thing that should happen in 2019 but probably will not Continue Reading
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Feudal Lords and anarchic allies – the new models for software collaboration
Software developers often take an unconventional view of contracts for the work they undertake, which can come back and bite them Continue Reading
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Resist the tech backlash before it’s too late
An increasingly unhealthy narrative has grown up around the tech sector – some of which is justified. But industry leaders need to push back and argue for the benefits of technology, too Continue Reading
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Douglas Engelbart, the forgotten hero of modern computing
Half a century ago, Douglas Engelbart demonstrated an experimental computer that laid the foundations for modern computing. His vision to use computing power to solve complex problems in all areas of human activity has become reality, but not in the... Continue Reading
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Agile becomes mainstream
There are clear parallels between the conditions that led the IT industry to adopt agile approaches and the challenges facing business today Continue Reading
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Tips for minimising the impact of the Microsoft Office price rise
Microsoft has “adjusted” prices with Office 2019, making it more expensive to buy on-premise versions of its products Continue Reading
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Putting the UK at the forefront of ethics and innovation in AI and data
The announcement of high-profile members of the UK's Centre for Data Ethics and Innovation is another step for the government's commitment to be a global leader in AI, says secretary of state Continue Reading
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Emerging govtech – a new opportunity for innovation in public service delivery?
The government has started to engage with the IT sector over how best to introduce emerging technologies in public service delivery – an initiative that, if successful, should be welcomed Continue Reading
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UK winners and losers in digital tech
The UK's retail and telecoms companies are among the best in the world at digital technology, but a survey of digital leaders shows there is still room for improvement for many UK firms Continue Reading
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Are SAP’s indirect use charges legal?
The German legal system is examining whether SAP can legitimately charge for indirect access to its software from a third-party application Continue Reading
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Security Think Tank: Counter application layer attacks with automation
What should organisations be doing to address application layer attacks and reduce the likelihood of a breach through this type of attack? Continue Reading
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The lesson of TSB – testing, 1, 2, 3
An organisation’s IT system might look good on the surface, but you can’t fix a problem if you don’t know it’s there Continue Reading
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Will the EU Copyright Directive ‘break the internet’?
A new European Union law proposed for copyrighted material has provoked strong reactions from all sides – but what does it mean? Continue Reading
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Want a 200% pay rise? If you do, let the robots do all the work
One of the newest Nobel economists has a theory, and if it's correct we'll all be in for a huge salary increase when the robots take over Continue Reading
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The risks of regulating artificial intelligence algorithms
For AI to improve our lives, it needs to reflect the real world, but regulating algorithms to be how we would like them to be risks introducing an unreality that makes them ineffective Continue Reading
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AI: Black boxes and the boardroom
Computers can and do make mistakes and AI is only as good its training so relying purely on machine intelligence to make critical decisions is risky Continue Reading
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Intellectual property in an AI world
The controversial European Copyright Directive has gone back to the drawing board, but it raises important questions about the use of artificial intelligence in protecting individual rights Continue Reading
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Why #techmatters – the challenge for everyone in the UK tech community
The UK technology sector faces unprecedented challenges – and opportunities – but we must never lose sight of the fact that it exists to make people’s lives better Continue Reading
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Mind your drone business
Amazon is just the tip of the iceberg – companies are pouring hundreds of millions into the development of commercial drones Continue Reading
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Digital transformation is just business change
Don't always start with the technology if you're driving transformation, but always start with the business Continue Reading
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Why software giants are failing
Oracle’s latest financial results illustrate that the core businesses of many of the software behemoths of the past are under strain Continue Reading
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Big data skills shortages – and how to work around them
Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading
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Building a tech future between the UK and India
A new tech partnership between the UK and India will benefit the digital economy in both countries, says secretary of state for digital, culture, media and sport Matt Hancock Continue Reading
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Can Huawei untangle the AI mess?
Huawei is building a digital platform with “device-cloud synergy” to support artificial intelligence applications, but enterprises should be wary of being locked into a single AI stack Continue Reading
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Blockchain: Paving the way for broad adoption
The foundations have been laid for organisations to begin standardising on the technology, talent and platforms that will drive future blockchain initiatives Continue Reading
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Moving away from analogue health in a digital world
Healthcare records still rely on faxes, email, mail and paper, but the innovative use of technology will lead to major improvements in medical care Continue Reading
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The seven levers of digital transformation
Organisations that embark on digital transformation projects often run into difficulties. Following the seven principles of digital transformation will help them reap the benefits of digital technology Continue Reading
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Driving digitisation: open standards in process automation
Organisations often can’t take advantage of advances in digital technology due to the lack of interoperability in their IT systems in different facilities, but open standards promise a way forward Continue Reading
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SAP licensing – reassuringly expensive?
SAP’s recent settlement with AB InBev has again put audits and licensing under the spotlight. We look at how to get the best value and avoid fines Continue Reading
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How to make the most of your SAP licences
There is no point in paying for something you never use – or worse, using the wrong licence. Doing the bare minimum for SAP licence management is not enough Continue Reading