News
Content management
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June 13, 2019
13
Jun'19
Budgets for customer experience projects grow, but more are stalling
Organisations are spending on advanced analytics to improve customer experience
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May 29, 2019
29
May'19
Blockchain and deep neural networks show digital archive promise
Every event, past and present, is in the digital archive, but there is growing concern that this data can be easily manipulated to change historical facts
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May 15, 2019
15
May'19
Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman
A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue
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April 26, 2019
26
Apr'19
Dutch road management organisation encourages startups to innovate
Dutch highway management agency RWS is sharing data with the private sector to stimulate innovation
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March 25, 2019
25
Mar'19
Mike Lynch heads to High Court to defend against HP allegations
The UK’s biggest fraud case commences, with the former CEO of Autonomy, Mike Lynch, attempting to clear his name
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March 20, 2019
20
Mar'19
IBM demos quantum leap in artificial intelligence
Working with MIT and Oxford university, the researchers have looked at how quantum computing can accelerate data classification in machine learning
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March 14, 2019
14
Mar'19
Met Police collaborated with US prosecutors in WikiLeaks investigation
The Metropolitan Police has confirmed it exchanged information on WikiLeaks staff in the UK with the US Department of Justice, which is conducting criminal investigations into the organisation
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March 13, 2019
13
Mar'19
OpenText Enterprise World Europe: CEO Barrenechea stakes claim for EIM as competitive edge
OpenText’s CEO and CTO Mark Barrenechea used his keynote at the company’s inaugural Enterprise World Europe customer and partner conference in Vienna to make a case for enterprise information management as a software category that can give corporate...
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March 02, 2019
02
Mar'19
Facebook asked George Osborne to influence EU data protection law
Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation
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February 27, 2019
27
Feb'19
Interview: London Grid for Learning CEO on putting technology to work in schools
John Jackson, CEO of the London Grid for Learning, discusses how the organisation supports technology adoption in schools
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February 15, 2019
15
Feb'19
Lucidworks CEO talks up ‘data experiences’
Will Hayes discusses Lucidworks’ Asian expansion plans, as well as efforts to help enterprises deliver rich data experiences for employees and customers through AI-augmented search engines
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February 12, 2019
12
Feb'19
Explainable AI: How and why did the AI say ‘true’?
The answer to the ultimate question of life, the universe and everything is 42, according to Deep Thought in ‘The Hitchhiker’s Guide to the Galaxy’ – but experts need to explain AI decisions
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February 01, 2019
01
Feb'19
Watercolour World digitises ‘photographs’ of the pre-camera age
Charity dedicated to making thousands of fragile pre-1900 watercolour paintings available on the web has launched its site with help from Fujitsu scanner maker PFU
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November 30, 2018
30
Nov'18
Mike Lynch charged with fraud over $11bn sale of Autonomy
It may be long forgotten, but HP once wanted to be in software and spent a lot of money on Autonomy, which was regarded as one of the hottest tech firms
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November 20, 2018
20
Nov'18
Survey: Data very fragmented, and that’s a worry for most
Cohesity-sponsored survey finds most organisations store multiple copies of secondary data and worry about the cost and the effect on their competitiveness
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November 13, 2018
13
Nov'18
Microsoft’s Xiaoice chatbot is now designing textile patterns
Software giant claims the design knowhow of its popular AI chatbot is a breakthrough in the field of image-based creation
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November 12, 2018
12
Nov'18
Agfa’s move to cloud HR paves the way for healthcare IT spin-off
Agfa-Gevaert is moving HR systems from 40 countries into the cloud as the company prepares to turn its health IT operations into a standalone business
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September 14, 2018
14
Sep'18
Adobe’s Vittal: AI ‘bigger than the web’, and in use at Swisscom
Adobe and one of its customers used the DMEXCO digital marketing conference and exhibition in Cologne to talk about artificial intelligence efforts and spell out what each sees as their value
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August 28, 2018
28
Aug'18
Amnesty International creates human rights digital archive
Digital preservation platform from Preservica will protect digital records of significant historical importance to Amnesty and its supporters
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July 24, 2018
24
Jul'18
Capital markets firms to ramp up public cloud spending
Companies in the investment sector are increasingly using the public cloud to improve access to business-critical data
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June 26, 2018
26
Jun'18
NHS collaborates with private health on sharing patient data
Work has begun on establishing a set of data standards to enable private healthcare patients’ data to be shared with the NHS
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June 20, 2018
20
Jun'18
CIO interview: Mike Young, Centrica
We speak to the CIO whose CEO recently met with the head of Microsoft to talk about strategy
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June 20, 2018
20
Jun'18
Chief data officers go to summer school
Authors of the “Chief data officer’s playbook”, Caroline Carruthers and Peter Jackson, are running a summer school, supported by data governance software supplier Collibra
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May 25, 2018
25
May'18
Two chiefs, two approaches to digital transformation
While the definition of digital transformation is debatable, IT business leaders agree it's all about the data
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May 25, 2018
25
May'18
London CDO: More groundwork needed to gain trust for data use
London’s chief digital officer, Theo Blackwell, says organisations need to do more groundwork if a smarter city is to be real possibility
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April 24, 2018
24
Apr'18
CenturyLink takes aim at APAC market post-Level 3 merger
The US telecoms giant is expanding its footprint in Asia through its merger with Level 3, and hopes to bring its offerings on par with that of rivals in the region
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March 21, 2018
21
Mar'18
HPE pushes prescriptive AI for industrial applications
Predicting when a machine will fail is one thing, but HPE hopes its artificial intelligence service will help businesses augment their maintenance programmes
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March 15, 2018
15
Mar'18
Online data can be used to create better housing for all, says Resi’s Depledge
Alex Depledge, CEO of Resi, will speak at Datafest on how online data can open up architecture to more people – but she warns against over-hyping data science
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March 12, 2018
12
Mar'18
Proof of concept shows blockchain could save lives in pharmaceutical logistics
DHL and Accenture pilot tracks pharmaceutical products from manufacture to prescription, showing potential to clamp down on counterfeit medicines
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February 21, 2018
21
Feb'18
Why digital customer experience requires business transformation
Research shows that customer experience will boost business, but IT and the people across the organisation need to embrace data analytics
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February 08, 2018
08
Feb'18
How Auto Trader improved web design to support digital business
Digitisation requires an agile methodology and the ability to enhance products quickly. We look at how Auto Trader optimised traditional web design
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February 06, 2018
06
Feb'18
Tech boosts sales at Abu Dhabi’s Healthpoint
United Arab Emirates healthcare provider Healthpoint has increased sales and efficiency through the use of the latest IT systems
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January 05, 2018
05
Jan'18
University of Northampton launches app-based prospectus
University is using software to create an app-based prospectus and improve internal communications
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January 03, 2018
03
Jan'18
Top IT priorities for Nordic CIOs in 2018
Nordic CIOs tell Computer Weekly about their intentions for the year ahead
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December 06, 2017
06
Dec'17
Chief data officer role is key to business success, says Gartner
There’s a new chief in business, set to take on stewardship of the company’s data assets, research shows
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October 27, 2017
27
Oct'17
Carglass France feels benefit of employee knowledge sharing
Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees
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October 16, 2017
16
Oct'17
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years
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September 19, 2017
19
Sep'17
Veritas takes stock of data management play
Software supplier Veritas says it has delivered on its promises but there is still work to do in realising its data management vision
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September 12, 2017
12
Sep'17
Government wants to remain in EU cyber security club after Brexit
The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019
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September 06, 2017
06
Sep'17
European Union states question copyright law proposal
European states are questioning legality of a new copyright law proposed by the EU
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September 01, 2017
01
Sep'17
Content delivery innovation improves user experience for e-tailer
WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic
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August 18, 2017
18
Aug'17
Box uses Google’s AI to support image recognition in the enterprise
Optical character recognition and automated generation of image metadata is now possible, thanks to Google Cloud AI
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July 10, 2017
10
Jul'17
Experian admits mobile and online issues after system upgrade
Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system
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July 07, 2017
07
Jul'17
Second phase of Dubai Health Authority’s electronic records implementation to start in August 2017
Unified electronic medical record (EMR) system to be rolled to more medical facilities across Dubai
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May 16, 2017
16
May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
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April 07, 2017
07
Apr'17
How Game used data to transform store experience and drive personalisation
Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store
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February 20, 2017
20
Feb'17
Sweden uses Minecraft for urban planning
Swedish National Land survey has put its maps on Minecraft to promote its work
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January 30, 2017
30
Jan'17
Only 49% of marketers are pushed to reinvent customer service due to technology
Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology
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December 07, 2016
07
Dec'16
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT
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November 02, 2016
02
Nov'16
Coca-Cola cloud project bottles rewards for 25,000 staff
Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees