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Dunkin' Donuts and Here Technologies join AWS cloud customer roll call

Companies have separately declared AWS to be their preferred infrastructure partner, as the cloud giant continues to make significant in-roads into the enterprise

Global food brand Dunkin’ Donuts and mapping firm Here Technologies have individually declared Amazon Web Services (AWS) as their preferred cloud infrastructure provider.

Both firms have opted to use the cloud giant’s services to run large portions of their infrastructure, but are at very different stages of their off-premise migrations.

In the case of the Dunkin’ Brands Group, which owns food firms Dunkin’ Donuts and Baskin-Robbins, the company has already completed the migration of its customer-facing mobile apps and e-commerce websites, which allow users to place orders, redeem loyalty scheme rewards and send gift cards.

These systems are subject to large spikes in user traffic, particularly around the holiday season, and ensuring its on-premise systems had sufficient capacity to cope with these surges had previously proven to be an ongoing challenge for the group’s IT department.  

“Our mobile applications and digital properties are an absolutely critical way through which we reach our customers, and they must be secure, available and high performing at all times,” said Santhosh Kumar, vice-president of infrastructure, data security and privacy at Dunkin’ Brands.

“We selected AWS as our cloud infrastructure provider for these key business applications due to the depth and breadth of the AWS services, and their experience in securely managing enterprise applications.”

The group has also shifted the infrastructure that underpins its core business applications off-premise and into the AWS cloud as part of this process too to help cut costs and boost availability.

AWS also provides us with redundancy to help us meet our goals of high reliability and availability, robust security and optimal performance for our applications, and the ability to quickly add capacity on demand when needed,” said Kumar.

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In the case of Here Technologies, the company is known to have used the AWS cloud to run its core infrastructure and applications for several years, and is now expanding the use of its services for its new connected care endeavour.

The project will pave the way for Here to roll out a location-based service, built using its own in-house Open Location Platform, to aid the collection of real-time sensor data from connected cars to provide drivers around the world with up-to-date traffic information.

The Open Location Platform essentially forms the cornerstone of Here’s map data analysis and processing activities, which is set up to receive inputs from multiple sources and encode the location-related information Here receives relating to people, places and objects.    

Angel Mendez, chief operating officer at Here, said the company’s declaration about AWS being its preferred cloud infrastructure provider coincides with its efforts to expand its operations globally.

“As we continue to expand the reach of our Open Location Platform and enable global access to the world’s leading mapping and location services for consumers and businesses, building on the leading cloud provider with the broadest and deepest capabilities is key to our development and global expansion,” said Mendez.

Mike Clayville, vice-president of worldwide commercial sales at AWS, said the deployments represent fairly typical use cases for the company’s services.

“We increasingly see enterprises beginning their adoption of AWS with specific core workloads and then quickly expanding their use of AWS as they experience the powerful benefits it offers their IT infrastructure and overall business,” he said.

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