West Herts NHS Trust partners signs £25.5m IT contract with CGI


West Herts NHS Trust partners signs £25.5m IT contract with CGI

Caroline Baldwin

West Hertfordshire Hospitals NHS Trust has chosen CGI to upgrade and manage its IT to improve patient care and employee working.

CGI will develop an infrastructure and service management programme to support the 4,000 plus employees at the NHS Trust, which manages hospitals in Watford, St Albans and Hemel Hempstead as well as smaller healthcare sites across the district.


Upgraded infrastructure will include more reliable and robust IT services and support, as well as faster networks, improved telephone systems and increased IT security. CGI will also create a 24/7 help desk for nurses, doctors and other staff with IT issues.

The five-year contract is worth £25.5m and be paid on an outcome-basis.

West Hertfordshire Hospitals NHS Trust sees around 600,000 patients a year, and new technologies could help the organisations to understand the most relevant information about patients as they come to the NHS Trust sites.

CGI will work with the trust to integrate information from across different hospital systems, this will be based on CGI eCareLogic.

Lisa Emery, Trust chief information officer, said: “Staff need access to the most up-to-date patient information, which will be delivered by using the latest technology, including mobile devices. It will deliver real benefits for our patients.”

Under the contract terms, CGI will upgrade devices used by staff and clinicians including PCs, laptops, tablets and other electronic devices.

Samantha Jones, the trust’s chief executive, said the investment would lead to delivering better and safer care for our patients.

“Our plans will radically overhaul the way we use IT across our hospitals and the benefits are wide reaching, including speeding up the time we are able to see and treat our patients. It will also make sure our systems are as secure as they possibly can be and, importantly, make life a lot easier for our staff,” she said.

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