public sector it

Civil servants to increase IaaS and SaaS CloudStore spend

Kathleen Hall

Government departments are likely to buy more infrastructure and software services from the CloudStore this year, research has found.

Infrastructure as a service (IaaS) is currently the most popular offering on the government's CloudStore, closely followed by software as a service (SaaS) and agile development services, according to the research by not-for-profit IT services provider Eduserv in conjunction with Dods.

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However, of the 529 civil servants questioned about their awareness around G-Cloud and the CloudStore, twice as many said they were more confident about buying private cloud offerings than public cloud.

Some (36%) of civil servants had concerns about the size and capacity of smaller providers on the framework, and 29% were nervous about working with new suppliers.

But overall, 33% said they recognised G-Cloud represents a clear improvement to public sector IT.

Sarah Burnett, research director for public sector business process outsourcing (BPO) at NelsonHall, said the findings chimed with the company’s own research.

“IaaS in particular is challenging more traditional datacentre outsourcing. We are seeing a change in long contracts outsourced to suppliers, and different models for doing it, to clients wanting more on-demand capability,” she said.

SaaS is an area that has been growing for some time, she said: “I still think it is not yet used for core applications, although SaaS CRM [customer relationship management] is growing in the public sector. They are different for different services.”

The G-Cloud programme recently became part of the remit of the Government Digital Service (GDS) as part of moves to embed the cloud procurement model across government.

Whitehall also recently adopted a public cloud first policy, mandating that all government departments consider the cloud as the first route for all new IT procurements.  


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