Tata Consultancy Services (TCS) is taking over the support and development of Nokia’s global business applications as the mobile phone maker consolidates the support of systems under a single supplier.
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TCS will use its global delivery network to support and develop core applications for enterprise resource planning (ERP), customer relationship management (CRM), product lifecycle management (PLM), supply chain management (SCM), enterprise information management (EIM) and corporate functions (COF).
Nokia will also work with TCS on its future IT roadmap, further consolidation, rationalisation, simplification of applications, as well as enabling business transformation across the core portfolios.
The deal is a reflection of TCS’s expansion across continental Europe and its capability and commitment to the Nordic region, said TCS. Historically, Indian IT service providers, while strong in the UK, have had to invest time and money in succeeding in continental Europe.
TCS’s Nordic operations comprise more than 4,500 professionals working across Sweden, Finland, Norway, Denmark and Iceland. Its Nordic customers include Ericsson, TDC, ABB, Telenor, NETS and SAS, as well as Nokia.
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Another Indian IT supplier attempting to grow on the continent is Cognizant. Its efforts are coming to fruition with its latest deal with Holland-based Rabobank, which has more than 10 million customers in 47 countries. The five-year deal sees Cognizant provide application development, maintenance and testing services.
Indian service providers have been acquiring European organisations to support growth on the continent. For example, Infosys acquired management consultancy Loadstone.