News

Apple hit by more laptop battery problems

Antony Savvas

Another laptop battery problem has hit Apple. This time the problem, in MacBook and MacBook Pro lines, is not said to pose a fire hazard.

Apple recalled 1.8m laptop batteries manufactured by Sony last year because they posed a fire hazard, an exercise that also had to be followed by other major laptop manufacturers.

The latest problem involves laptop batteries not charging properly from a power outlet, and other symptoms.

Apple said it “has recently discovered that some batteries used in its MacBook and MacBook Pro notebooks may have battery performance issues. Apple is offering a software update that is designed to improve battery performance”.

Apple added, “The factors causing the performance issues do not present a safety risk. You may continue to use your current battery.”

But the software update does not guarantee a return to normal working, admitted Apple, and it has promised to replace batteries where necessary.

Symptoms of a faulty battery, even after the software upgrade, are: the battery is not recognised causing an “X” to appear in the battery icon in the Finder menu bar; the battery will not charge when the computer is plugged into AC power; and the battery exhibits a low charge capacity/runtime to the user when using a fully charged battery. The battery pack may also be “deformed”, said Apple.

The battery problem potentially affects all MacBook and MacBook Pro computers and extra batteries that were purchased between February 2006 and April 2007.

Laptop battery recall sees Sony's profits nosedive >>

Battery recalls aren’t free >>

Airlines prevent laptop use because of battery fire hazard >>

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