US payment services firm First Data is to open a new contact centre in Glasgow, creating 430 financial services jobs over the next five years.
First Data International provides services to payment card issuers in nearly 70 countries, including electronic processing, cash machine and point of sale management, switching and authorisation, fraud and risk management, customer management, contact centre services, card personalisation and printing.
The move was backed by a £2.3m grant under the Scottish Executive’s Regional Selective Assistance scheme. Scotland’s deputy first minister, Nicol Stephen, said, “The decision by First Data to locate in Scotland is very much welcomed. This is an excellent project and has been won in the face of strong international competition. This will provide first class job opportunities for Glasgow as Scotland's financial services sector continues to grow.”
The company is the fifth largest provider of technology to the finance industry, according to the FinTech 100 rankings published this week by American Banker and advisory firm Financial Insights.
The financial services sector is a key part of Scotland’s economy, generating £5bn a year, nearly 6% of the Scottish GDP.
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