BMC to acquire service desk software company
BMC Software is to acquire KMXperts, which makes software for IT service and customer support centres. Through the acquisition BMC Software said it would be able to offer knowledge management tools for both internal and external service desks.
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
Nortel and Microsoft integrating comms
Nortel is working with Microsoft to develop real-time collaborative capabilities for businesses by integrating Microsoft Office Communicator 2005 and Office Live Communication Server with Nortel's open, SIP-based communications product. The integration will provide desktop call control using Microsoft Office Communicator for telephony infrastructures built on Nortel Communication Server 1000, Nortel said.
Elonex offers fixed-cost NT migration service
Elonex has launched a fixed-cost Microsoft Windows Server Migration service. Aimed at users of Windows NT Server 4.0 and Exchange 5.5, the service migrates users' e-mail onto Exchange 2003. Elonex will migrate systems to Windows Server 2003 and Exchange Server 2003 with the latest patches and updates configured to users' security requirements.
Network Appliance buys storage security firm
Network Appliance has completed its £153m acquisition of storage security company Decru. Decru provides data security appliances for privacy, regulatory compliance, secure consolidation and outsourcing.
Remote boot from San aids disaster recovery
DataCore Software and emBoot have developed a product that lets Windows servers remotely boot off an iSCSI IP storage area network using any standard Ethernet network interface card. It is designed to help users recover systems from disasters by booting from an emergency OS image located on the San.