Is it important to capture email metadata in the archive? Why?

In my opinion, the answer is "yes." Email normally has some metadata associated with it, including: where it came from, the server path, etc. If the company is sued (or is suing another company), they will be discovering (or asking for) emails within the system...

@27653 In my opinion, the answer is "yes." Email normally has some metadata associated with it, including: where it came from; the server path; etc. If the company is sued (or is suing another company), they will be discovering (or asking for) emails within the system. Having metadata around the message or messages can prove that it's an original message, it came through a certain set of servers, it arrived at a specific time and the message was reviewed at a certain time -- all of this metadata usually helps to prove originality and immutability of the message. If you have a choice, be sure to archive the entire email, any attachments and the associated metadata, so that you have a full picture of the email.

Listen to the Email archiving FAQ audiocast here.

Go back to the beginning of the Email Archiving FAQ Guide.

CW+

Features

Enjoy the benefits of CW+ membership, learn more and join.

Read more on Operating systems software

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

SearchDataManagement

Close