Car accessory and cycle retailer Halfords has gone live with the first two key elements of its business transformation programme. It has completed the implementation of the human resources and finance modules of MySAP for retail.
The company, which has 400 stores across the UK, has been revamping its internal systems since August 2002, when it was bought for £400m by private equity firm CVC. The flotation of Halfords is set for the summer, following the appointment of brokers to oversee the process.
The roll-out of the two MySAP modules, implemented by retail consultancy Novasoft and managed by IT services firm ITNet, will bring together a range of legacy systems within finance and HR.
Mike Spensley, business process owner for finance at Halfords, said, "We had six disparate systems with limited integration, whereas MySAP Finance gives us information and provides the real-time base to progress to new functions such as category management."
Halfords' existing HR systems contained limited personnel data and were based on a number of home-grown processes, none of which were integrated, said Lisa Marsh, business process owner for HR at Halfords.
"The advantage of MySAP HR is that all the data on employees is now in one place, making management more efficient and enabling us to undertake reporting on trends in staff turnover, overtime payments, cost of employees and store performance comparisons," she said.
Halfords is also in the process of rolling out MySAP modules to support supply chain improvements and category management, but chose HR first because of the lack of complexity, Marsh said.
"The project has given us invaluable experience to take into our other SAP projects," she said. "Halfords chose HR as the first SAP project because it was relatively straightforward and would cause minimum disruption to our business."
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