Datacentre automation: moving beyond codifying the run book to transforming IT operations
The biggest cost associated with any datacentre is the operational running costs, which translates to people costs. Therefore, the prospect of automation that can effectively perform tasks currently done by a full-time equivalent (FTE) employee is an obvious cost-saving benefit. However, the biggest restraining force to greater use of automation is the lack of trust senior management has in the technology, which is demonstrated by the need for a people-centric approval process.
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Most organisations consider automation in terms of codification of run-books. However, this perception limits the imagination and restricts the potential of what datacentre automation can achieve. To realise the full potential of datacentre automation requires organisations to recognise that business transformation is also needed.
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