Top UK CIOs say their IT systems are too inflexible - and they are lagging behind their peers in the rest of the world in solving the problem, according to a report by Accenture.
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The study found that nine out of 10 UK CIOs said their systems are not flexible when information needs change, which compares to 67% in the rest of the world,
The research, based on a survey of 220 CIOs for the Accenture report on high-performing IT organisations worldwide found that the gap between high performers and others is widening.
According to the report, UK CIOs are spending less time on discretionary IT activities but are still trying to create more value from it. The percentage of time spent on non-discretionary application and infrastructure activities has fallen from 43% in 2008 to 37% in 2010, yet CIOs remain limited in allocating the time and resources necessary to create more value for the business - which may be why almost half (45%) of UK IT organisations (versus 38% for all IT organisations) said that IT is still viewed as a cost centre, or as generating little value to the business.
The research found that UK IT departments lag behind in architecture and information management adoption. Some 92% and 83% of high performers have deployed or are piloting service-oriented architecture (SOA) and business process management, respectively, compared with 45% of UK organisations for both technologies. For information-related technologies, 92% and 77% of high performers have deployed or are piloting data quality assurance and master data management (MDM), respectively, compared to 73% and 45% of UK organisations, Accenture found.