Opinion

Opinion

Networking and Telecommunications

• STIR/SHAKEN – a possible technology answer to spoof and spam calls?

  Justin Hamilton-Martin, director of product strategy, Enreach for Service Providers , looks at how those annoying robocalls can be reduced  Continue Reading

• Be happy the mobile ate your computer

  Mobile First is a miserable slogan but people in the Nordics are far happier than us and they adopted this strategy. So what does it actually mean?  Continue Reading

• Let's hope MVNOs put some virtue into virtual networking

  If you want to judge the character of a person, given them some power and see how they deal with the responsibility. Now lets take the mendacity out of the MVNO and accentuate the virtues in virtual  Continue Reading

• Why some businesses are struggling to get to grips with working from home

  We look at the reasons why some businesses have struggled to maintain productivity levels, staff engagement or creativity in remote working setups  Continue Reading

• CCaaS is the role model for the contact centre of the future

  Anne-Meine Gramsma, chief commercial officer at ContactCenter4All, discusses the case for shifting to cloud-based contact centre-as-a-service (CCaaS) solutions  Continue Reading

• Collaboration will be the key to driving innovation

  Resellers looking for growth across the rest of this year would be wise to concentrate on collaboration, says Gavin Jones, channel sales director, BT Wholesale  Continue Reading

• Has Mobile World Congress been fatally disrupted by Covid-19?

  Some are concerned that MWC might not be quite the same next month, but, as Nick Booth finds out, don’t say that to TelcoDR – it’s fighting talk!  Continue Reading

• Spectrum could set new standards for broadband in the UK

  Local providers are shaking up the comms market and Nick Booth gets the chance to catch up with the head of one of those making waves  Continue Reading

• Smart buildings: Shaping how we live and work in 2021

  Changes are coming in the way that people work, says Matthew Margetts, director of sales and marketing at Smarter Technologies  Continue Reading

• Why consultation helps IT service providers keep customers for longer

  Managed service providers need to focus on the ‘partner’ aspect of their role, says Mav Turner, group vice-president of products for SolarWinds MSP  Continue Reading

• What will the next phase of working look like due to Covid-19?

  Andy Jane, CTO at Olive Communications, looks back at the past couple of weeks as the UK has been on lockdown to see how businesses have coped during the initial stage of the Covid-19 coronavirus crisis  Continue Reading

• Cancellation of MWC will leave a gap

  For those who wanted trade shows to die, the unexpected cancellation of Mobile World Congress could highlight the weakness of their argument  Continue Reading

• Voice is never going away, says Natterbox CEO

  Neil Hammerton at Natterbox tells Nick Booth how some of the issues he experienced with the NHS recently might have been eased with technology  Continue Reading

• IT security is broken: Six ways partners can help fix it

  Many organisations have numerous non-integrated security point products installed across their enterprise, the management of which is a huge challenge. Here, we discuss how partners can help their customers to adopt a more holistic approach to ...  Continue Reading

• Opportunities and threats with Microsoft 365 Business Voice

  The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers  Continue Reading

• IoT security: A winning strategy for MSSPs

  Don’t let your clients’ IoT initiatives make them vulnerable to cyber attacks  Continue Reading

• Digital transformation: How far are we really in the journey?

  Are customers really in as much of a hurry to digitally transform as the shrillest advocates of the technology would like us to believe?  Continue Reading

• Will IAM make you more secure in a less secure world?

  There are growing opportunities for the channel with identity and access management, as migration to hybrid environments gains pace  Continue Reading

• The five challenges SMEs face due to poor internet connectivity

  What are the leading problems for small to medium-sized enterprises when it comes to internet connectivity?  Continue Reading

• Supporting intelligent workspaces

  As new technology continues to drive new ways of working, IT departments need support in facilitating the flexibility and connectivity demanded by today’s tech-savvy workforce  Continue Reading

• Are you ready to trade with the world on Brexit day?

  While some claim there are no freight management systems in place to help businesses trade after Brexit, the vendors of such systems – both traditional and newer, more user-friendly versions – would disagree  Continue Reading

• Brexit: the demo and the reality

  IT industry should make it clear whether the “technological solutions” being bandied about by politicians to solve the Irish border problem are realistic  Continue Reading

• Securing SD-WAN – beyond the base level

  Software-defined networks has sophisticated security features built in, but additional layers of security are required to ensure robust protection against increasingly advanced cyber threats  Continue Reading

• What are the risks of not responding to a critical alarm in time?

  When selling management tools, managed service providers need to educate users about the importance of acting on the alarms generated by such equipment  Continue Reading

• Apstra stops the cyber criminals from loitering with intent

  Intent-based networking fine-tunes all the complicated variables that influence the performance of a network infrastructure and can head off any potential cock-ups  Continue Reading

• Security chiefs: don’t ignore the 5G future, it’s coming fast

  The benefits of 5G are numerous, but so are its challenges. Greg Day, vice-president and CSO, EMEA, at Palo Alto Networks, discusses what security executives need to know  Continue Reading

• A private matter for Zuckerberg

  Has Facebook boss seen the light on user privacy?  Continue Reading

• The security challenges of OT and how the IT department can help

  Operational technology comes with its own unique challenges and benefits, but the IT department can shine a light on how to tackle its security issues  Continue Reading

• Making the business case to create a successful IoT initiative

  The internet of things has the potential to address multiple business objectives, but it is not a miracle technology that will provide business benefit in isolation – true value comes only when the wider challenges are considered across all ...  Continue Reading

• In order to sell RCS in the connected car, we need to get biblical

  Nick Booth wonders if the Nativity could help people understand an emerging area of technology  Continue Reading

• Could YouView save our home from surveillance marketing by the Big Browser brigade

  The IoT-connected home is becoming a location for commercial opportunities for the channel finds Nick Booth  Continue Reading

• Software defined networking, it’s a question of why rather than WAN

  SD-WAN is due to accelerate but Nick Booth wonders just quite when that is all going to happen  Continue Reading

• A latte and a breach?

  Coffee shops and hotels can be places where wifi can be compromised and Billy MacInnes has been looking into the issue over a brew  Continue Reading

• Stay flexible – how to benefit from the rise of the softphone

  Softphones are popular, when the channel can get customers to adopt them, and Paul Clarke, channel manager, 3CX, has some advice on how to improve the odds of that happening  Continue Reading

• Is your business prepared for the zombie apocalypse?

  The BBC is today reporting that Leicester City Council has been forced to admit it is unprepared for an attack by hordes of flesh-eating zombies following a Freedom of Information request.  Continue Reading