A growing managed services opportunity

One of the classic lines that is often used in a channel conversation is about services. Vendors tell resellers to do more of them, distributors look to support them and customers will pay for them. But the problem has often been trying to define what a service looks like, involves and how it can b

One of the classic lines that is often used in a channel conversation is about services. Vendors tell resellers to do more of them, distributors look to support them and customers will pay for them.

But the problem has often been trying to define what a service looks like, involves and how it can be charged for,

With managed services it appears to be different. The reseller sells a defined package of services to look after specific applications. The user knows what is being provided and the charges are clear.

For the reseller there is predictable revenue and for the customer predictable cost. So far so good but it does get even more attractive. 

With bring your own device impacting on the network and the perimeter extending there is a growing opportunity for resellers. That should sound attractive and the interest we have seen with the roadshows we have been running with Kaseya up and down the country proves that it is for many dealers trying to find out more.

For those that have wondered for years how they make services work for their channel business the answers are becoming clear and now is the time to get involved.
This was last published in November 2011

MicroScope+

Content

Find more MicroScope+ content and other member only offers, here.

Read more on Sales and Customer Management

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

ComputerWeekly

SearchITChannel

Close