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Managed services player CSG has teamed up with Exponential-e to gain access to a firm with the cloud expertise it needs to provide higher levels of customer support.
The decision to work together came after CSG carried out research into the cloud market looking for a potential partner that had the right complimentary services to extend its existing offering.
As a result of the move CSG will now be in a position to offer clouf for both SME and enterprise customers, DRaaS, IaaS, online backup and hosted storage.
Jason Clark, managing director at CSG, said that the deal marked a milestone in the firm's development and showed how far it would go to try and ensure it could offer customers a wide range of services.
"This partnership takes us to another level, by making a tried and tested suite of cloud services that are underpinned by world-class connectivity available to our customer base and giving them the opportunity to accelerate the digitalisation of their business," he said.
On the other side of the partnershiop Michala Hart, head of channel strategy at Exponential-e, said that it was always looking to work with managed service providers to help deliver cloud storage and security to a wider audience.
One of the advantages that the firm has is its own carrier-class fibre network that means there is greater control over the connections between customers and data centres.
"By changing the way cloud services are accessed over the corporate network, we ensure that data is never sent over the public internet and can side-step the issues that come with traditional cloud models. By adopting this approach, our network and services ensure that organisations are able to use the power of the cloud to build an IT estate with the flexibility, scalability and dynamic agility needed to compete in fast-moving globalised markets," she said.
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