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The service provider has been ploughing cash into its Cisco practice, recently investing in new sales and support teams that mean it can now offer customers a 24/7 Cisco support helpdesk, a feature that may have been critical to a recent Cisco Customer Satisfaction Award.
It will now be able to offer advanced capabilities to both public and private sector customers around its four key architectures, networking, security, collaboration and datacentres.
Softcat operations director Doug Fawell described the accreditation as one of the toughest to obtain in the industry.
“It comes as a result of an outstanding team effort, everyone has really pulled together to achieve this in a very short space of time,” said Fawell.
“Rather than attaining Gold via the acquisition route, we’ve done it from the ground up … and I believe this gives customers a greater level of assurance in our capabilities,” he added.
MD Colin Brown added: “This really marks a departure from our beginnings as a licensing reseller; we’re now perceived, rightly, as a comprehensive IT solution provider.”
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