Virgin Media has been criticised for informing users that their PCs had become infected by a virus via letters rather than more immediate email.
The ISP has been proactive in telling 1,500 customers that they have been infected by the SpyEye trojan, which steals bank log-in details, but opted to send letters instead.
The performance of the top software and services companies in the UK remains relatively flat in growth terms as the impact of the challenging economic conditions continues to be played out.
Daisy Group has revealed plans to create 100 new jobs before Christmas at its base in Nelson, Lancashire, and will be holding a recruitment day next month.
Although the impact of the 11 March earthquake in Japan has not impacted the electronics manufacturing industry as much as initially feared, there may still be some residual effects in Q3 and beyond.
RIM is to embark on a drastic cost-cutting drive that will see undisclosed numbers of redundancies across the firm, and the "reallocation of resources" to areas of potential growth after turning in a poor performance in the first quarter of its fiscal 2012.