In Depth

In Depth

Unified Communications (UC) Services

• Five-minute interview: Emily Fallon, RingCentral

  The latest candidate for our profile series is Emily Fallon, regional vice president, international channel marketing & partner programs’  Continue Reading

• 2021 predictions: Cloud, comms and remote working

  There are reasons for the channel to feel optimistic about the year ahead on numerous technology fronts  Continue Reading

• Five-minute interview: Todd Carothers, CounterPath

  This time around, our probing questions are posed to Todd Carothers, chief revenue officer at CounterPath  Continue Reading

• UC roundtable part 2: Unified comms and channel support

  In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners  Continue Reading

• UC roundtable part 1: Digital transformation, CX and MSPs

  In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs  Continue Reading

• What to expect in Q4

  AI, contact centres and security are among the areas where the channel might gain in this quarter, according to industry figures  Continue Reading

• Control or shift – channel’s role in the move to business-led IT

  What impact could the shift to business-led IT have on channel partners’ role with customers and the relationships they have grown and developed within customer organisations?  Continue Reading

• Interview: Simon England, Nuvias CEO

  With the first quarter of his tenure completed the boss of Nuvias shared his thoughts about his role leading the distributor  Continue Reading

• Nuvias moving to the next stage

  Before he moves into the executive chairman role Paul Eccleston the CEO of the distributor talks about the journey the firm has been on  Continue Reading