In Depth
In Depth
Voice networking and VoIP
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Sowing the seeds of growth through IP communications
One of the largest food processing companies in the US takes to cloud-based communications to bring about agility, mobility, efficiency and productivity gains, as well as cost reductions that are, quite literally, not small potatoes Continue Reading
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CTO interview: Gavin Rea, Gulf Bridge International
GBI ensures service continuity of submarine cable networks, which bring high-speed internet to the Gulf states, supporting the region’s ambitious plans to be one of the world’s leading poles for technological innovation Continue Reading
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The state of Australia’s national broadband network
Australia’s national broadband network promises to improve broadband connectivity across the country but has been plagued by pricing issues. Here’s a look at where it is today and what lies ahead Continue Reading
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CPaaS – a technology for the future
There is a received wisdom that as businesses flock towards the cloud, they are looking for a single platform on which to manage all their communication needs, leading to boom times ahead for communications platform as a service Continue Reading
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Next generation of collaboration and communication services
Future comms systems may look and feel rather different from what exists today – we look at the journey for communications services Continue Reading
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Calling on communications to address humanitarian crises
Télécoms Sans Frontières responds to the growing number of natural disasters with advanced communications and provides protection and assistance, as well as bridging the digital divide Continue Reading
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The right tech choices for hybrid workers
Various studies give a mixed reaction to businesses returning to office work, but what is apparent is that support for remote working will continue Continue Reading
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2B or not 2C? That is the question for 5G
A flurry of 5G network launches in all major markets in Asia, North America and Europe, focused on consumer applications and services. This looks set to change in 2020 as the operators get down to business Continue Reading
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What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
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Rise of the machines: How AI is changing unified communications
Artificial intelligence is now moving into live UC environments at scale. We look at the impact it will have and what lies ahead Continue Reading
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Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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What are the SD-WAN requirements for a multicloud environment?
SD-WAN is becoming an important option for businesses migrating branch and other edge communications to the cloud. But what makes a successful deployment? Continue Reading
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When networks collide: how M&A brings infrastructure together
Enterprise IT runs on networking, so fixing up the network should be a priority issue during mergers and acquisitions – but that’s not always the case. Find out how the pros manage it Continue Reading
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How Australian enterprises are unifying business communications
Business leaders and experts in rolling out unified communications tools in Australia stress the importance of change management and employee consultation to avoid digital white elephants Continue Reading
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How to find the right mobility strategy for your SME
Small businesses still need a strategy to make the most of mobility, so what should business owners look out for? Continue Reading
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ASEAN’s growing appetite for unified communications
Led by enterprises in Singapore and Malaysia, adoption of unified communications tools is expected to grow with the surge in demand for cloud-based and hosted offerings Continue Reading
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The walking dead: Is there life left in 4G mobile networks?
These days, 5G grabs all the hype and headlines, but 4G still has plenty more to give. It’s a good thing, too, as operators have no choice but to sweat their assets Continue Reading
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How Turkish mobile operators are helping the vast Syrian refugee population to help themselves
Turkish mobile network operators are designing services that will help Syrian refugees make their lives in the country Continue Reading
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CW@50: How networking became the core of IT
Compared with the network, Computer Weekly is but a sprightly youngster. We take a look back not at just 50, but 200 years of British innovation in communications technology Continue Reading
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CW@50: From Captain Kirk to 5G – 50 years of mobile
As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading
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Risky and untested: What went wrong with the ESN procurement?
In his first major interview since walking away from the Emergency Services Network procurement, Airwave COO John Lewis reveals why his company could take no further part in the process, and discusses the future of emergency services communications Continue Reading
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Wi-Fi in the sky: The good, the bad and the ugly
With in-flight internet options spreading around the world, which services should discerning business travellers try, and which should they avoid? Continue Reading
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No more email? Why companies are turning to collaboration technology
Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading
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A guide to WebRTC
Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading
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Google adds real-time traffic data to Android map app
Google has updated its algorithms to support real-time data for its map application for smartphones running on the Android operating system (OS). Continue Reading
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Managed VoIP keeps regatta's communications afloat
The world's largest rowing regatta utilises managed VoIP to ease its year-round communications needs -- and for a temporary system during its celebrated two-day event. Continue Reading
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IP PBX eases VoIP transition for gas company
An IP PBX with Sip helped one gas company upgrade to a new phone system while also jumping into VoIP. Continue Reading
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How to select the right IP PBX
Selecting the right IP PBX system for your company can be complicated. Here are some important things to consider when purchasing an IP PBX. Continue Reading
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Understanding VoWLAN
Like VoIP, VoWLAN contributes to cost efficiency. Because calls can be routed over the data network internally or over the Internet externally, mobile telephony costs can be eliminated or decreased significantly. In the long term, VoWLAN deployment ... Continue Reading
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VoIP performance management abounds at VoiceCon
VoIP performance management tools were announced at VoiceCon, signaling a shift in focus from infrastructure to end-user experience. Continue Reading
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Hosted and managed VoIP fundamentals
Adoption rates of hosted VoIP and managed VoIP are increasing as more companies look to reduce the costs and complexities of deploying VoIP in house. Enterprises are factoring revenue growth, enhanced productivity and communication services into ROI... Continue Reading
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Asterisk PBX solves enterprise's growing communication problem
An Asterisk-based PBX proved to be the solution to one enterprise's communications growing pains. Continue Reading
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VoIP models and services: Complete guide
With clear, concise explanations of existing VoIP business models and deployment methodologies, this guide will enable you to weigh the pros and cons of each based on your needs. Continue Reading
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How to cheat at VoIP Security
Securing a VoIP infrastructure requires planning, analysis, and detailed knowledge about the specifics of the implementation you choose to use. Continue Reading
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Disaster recovery and business continuity fundamentals
The importance of disaster recovery and business continuity planning has been underscored in the wake of Hurricane Katrina, the Avian flu and 9/11. As important as maintaining continuous communications in a disaster is staying connected when random,... Continue Reading
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Justifying VoIP deployment without cost-analysis
VoIP and UC deployment ROI can be measured using non-financial metrics. Learn more about VoIP ROI in this article from Yankee Group's Zeus Kerravala. Continue Reading
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Deploying VoIP: Five things every CIO should know
Navigating the complexity of a VoIP deployment can be overwhelming and it may seem like you need a technical degree to understand it. Here are five tips to help steer through the fog of a VoIP migration. Continue Reading
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Unified communication case studies: What you need to know
Learn how others overcame the expected and the unexpected challenges of a UC deployment in our case studies. Continue Reading
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WAN storage guide -- Chapter 1: WAN basics
The implications of WAN connectivity have had a profound influence on networking. We look at some of the practical WAN issues, such as bandwidth, cost, latency and reliability. Continue Reading
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ISCSI TCP/IP TOE card specifications
Key specifications for a cross-section of popular iSCSI TOE cards. Continue Reading
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Skype to the desk phone saves company a bundle
Skype on the desk phone has helped a Chicago-based furniture maker save a considerable amount of money on long-distance voice charges. Continue Reading
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VoiceCon Spring: A transition show for the VoIP industry
VoiceCon Spring was all about unified communications. Zeus Kerravala provides highlights of the more interesting points from the show. Continue Reading
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Mobile data services development trends in 2007
Darrell Jordan-Smith takes a look at new data services architectures and development tools emerging in 2007 and the ongoing development efforts of the Java Community and others. Continue Reading
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Outsourced VoIP helps devastated company recover
Outsourced VoIP helped a Berkeley company keep up business as usual after a fire destroyed its offices. Continue Reading
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Top 10 VoIP search terms
The top ten VoIP search terms and definitions. Keep tabs on the most popular VoIP terms – updated regularly. Continue Reading
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VoIP case studies: What you need to know
Case studies are the next best thing to being there. Learn how others overcame the expected and the unexpected challenges of a VoIP migration in our case studies series. Continue Reading
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VoIP security monitoring gets proactive
VoIP security and traffic monitoring have become imperatives, but it can still be tricky on a converged VoIP and data network. Continue Reading
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Top 10 mobile tips of 2006
Review of the popular mobile technical tips of 2006 from our stable of mobile experts; Lisa Phifer, Craig Mathias, Daniel Taylor, Kevin Beaver and Robbie Harrell. Continue Reading
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Enterprises are open to Asterisk
Organisations have become so comfortable with VoIP and standards that open-source technologies like Asterisk are being given serious consideration over big iron PBX platforms. Learn all about Asterisk here. Continue Reading
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Managed and hosted VoIP: muddling through
For companies looking for an alternative to a premise-based phone system, there are plenty available, and they come in all shapes and sizes. Get a clearer understanding of exactly what's available so you can ask the right questions to get the ... Continue Reading
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Is the SANS Top 20 still useful?
This week in Security Blog Log: Some experts ponder whether the SANS Institute's Top 20 vulnerability list is as valuable than it once was. Others weigh in on the VoIP threat. Continue Reading
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VoIP convergence: Managing staffing issues
Companies making the transition to IP telephony must find a way to converge their voice and data networks -- and the employees who work on them. Continue Reading
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Case study: A valuable solution
A new telephony and call centre solution from Inter-Tel has transformed the way that e.surv Chartered Surveyors is able to work. Continue Reading
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Be careful you don't get more than you pay for with VoIP
Implementing VoIP is attractive for all companies in particular SMBs. However, there are issues to address that may cost you more than what you save Continue Reading
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Voicing concerns on Skype
Skype has blazed a trail in the Voice over IP arena; its popularity hasn’t gone unnoticed by the hacker community however Continue Reading
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VoIP and IPT are hot tickets for the IT industry
Voice over IP (VoIP) and IP telephony (IPT) are the hot tickets in the current IT industry. In the space of two weeks in late May and June 2005, two major European trade shows — VON 2005 and VoIP for Business —have each exhibited a welter of ... Continue Reading
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Whisky galore with IP
Chivas can toast future success thanks to a cost-effective IP data network Continue Reading
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IP everything, essentially
What are the fundamental deliverables of IP networks? How can you use IP networks to gain financial benefits in addition to... Continue Reading
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The basis of profitability
Not so long ago, you didn't have much choice - your IT and communications requirements were acquired, implemented and maintained... Continue Reading
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Management matters
Cath Everett finds out how you stay on top of networking. What are the management issues related to your telecoms and networks... Continue Reading
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The VPN dilemma
With traditional networks choking on data, Liz Biddlecombe investigates the pros and cons of managing a VPN yourself or... Continue Reading