In Depth
In Depth
Social media technology
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Virtualising urban environments, smart cities with digital twins
As cities increasingly try to integrate smart features and applications into their operations, digital twins will become powerful enablers of designing and developing smart cities Continue Reading
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Digital twins will change operations with use cases across industries
Digital twins are busily replicating real-world objects, processes and environments in the metaverse. Industrial and commercial applications are manifold, because the use potential of such digital twins is virtually unlimited, but technological, ... Continue Reading
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Digital twins to virtualise the world
The industrial metaverse and digital twins are related but are not necessarily the same – so where will digital twins play the most important role? Continue Reading
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Spatial computing redraws the world of work
Immersive technologies such as augmented, mixed and virtual reality are nothing new but next-generation capabilities are coalescing into a spatial computing ecosystem that is set to create a new immersive world of work Continue Reading
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Retailers and customers alike open to AI, but calls for caution
Retail-related studies into AI’s influence suggest its capabilities are welcome by the sector and shoppers alike – but tech leaders advise treading cautiously Continue Reading
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Gearing up for the industrial metaverse
With the hype around the metaverse probably at an all-time low since the former Facebook invented it, it could be argued that its potential is at an all-time high. Where will this potential be exploited and though what tools? Continue Reading
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Adopting and adapting to the industrial metaverse
The industrial metaverse heralds commercial transformations, driving benefits across operations and industries. We look at the benefits an industrial version of the emerging computing environment can offer to corporations Continue Reading
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The industrial metaverse drives benefits across operations and industries
Technological, human, and legal aspects will play a role in determining the pace of adoption and diffusion of industrial applications of the metaverse. Payoffs can be substantial in terms of collaboration, productivity, efficiency and cost reduction Continue Reading
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Industrial metaverse heralds commercial transformations
Despite the best of intentions, sometimes rebrands just don’t work. Yet while the adoption issues of the metaverse in the consumer market are real, in the industrial world, the metaverse’s payoffs are tangible Continue Reading
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Considerations for meaningful metaverses: cornerstones of success
Immersive technologies of all varieties are enabling new computing environments that will affect the fabric of emerging commercial and societal landscapes. Crucial considerations will play a role Continue Reading
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Immersive technologies advance training and design
Building on a similar discussion on the emerging metaverse at the iconic cultural event a year ago, this year’s SXSW saw a select group of experts discuss how immersive technologies could be a driver for future societies Continue Reading
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Could social media revolutionise war crimes trials?
Computer Weekly speaks with open source investigators about how they use social media to gather evidence of war crimes, and the trouble with using such evidence in legal proceedings Continue Reading
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The CIO challenges brought by e-commerce in Kuwait
E-commerce is growing fast in Kuwait, resulting in new challenges for CIOs in the retail sector Continue Reading
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The one problem with AI content moderation? It doesn’t work
The use of artificial intelligence for content moderation is likely to become more pronounced with the passage of the Online Safety Bill, but practitioners and experts question the efficacy of this approach Continue Reading
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Top trends in tech, and retail’s early adopters
Computer Weekly identifies the retail industry’s early adopters of what McKinsey & Co deems the top tech trends Continue Reading
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Developed for Big Science in Europe, highly accurate time protocols ensure fair trading in finance
Protocols developed for use at the European Organisation for Nuclear Research are now being used for many other applications, including financial services Continue Reading
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Extended reality can be empathic reality
In the metaverse, eliciting empathy might become an important feature for many applications, including gaming and industrial uses, and there is even the potential that applications that focus on emphatic results will create their own market niche Continue Reading
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XR’s wide range of interface technologies: Achieving total immersiveness
Visuals are important to create convincing representations of the real world in extended reality, but they are neither inclusive nor do they provide a sufficiently authentic sensation in virtual worlds. Genuine immersiveness will require interfaces ... Continue Reading
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Putting metaverse concerns into perspective
All breakthroughs in technology have come with downsides, so what risks and concerns are there with the advent of the metaverse? Continue Reading
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XR applications are already changing businesses
Many still regard the metaverse as a technology looking for an application. Yet company leaders would be surprised to learn how commercially usable augmented and virtual reality applications already are Continue Reading
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The metaverse’s developing industry structure
Challenges to create seamlessly working metaverse solutions exist not only on the technology side, but also on the business and partnership side. But the developing commercial landscape has not yet gelled. Small players, startups and even ... Continue Reading
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Morrisons joins the fast-growing retail media movement
More retailers are becoming publishers as they realise the potential of their online assets, helping to fuel a new fast-growth segment of digital marketing – and Morrisons is no exception Continue Reading
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What the EU’s content-filtering rules could mean for UK tech
EU proposals to clamp down on child sexual abuse material will have a material impact on the UK’s technology sector Continue Reading
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Attack of the clones: the rise of identity theft on social media
The proliferation of social media has resulted in the rise of identity theft on these platforms, with accounts copied for fraudulent or malicious purposes. What can be done to mitigate it? Continue Reading
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Information in the metaverse is A Tale of Two Cities
The metaverse will make it easier to access an increasing wealth of information, but it also will make it more difficult to distinguish real from fake, accurate from wrong – and that goes for information as well as the information sources themselves Continue Reading
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It takes a village: Protecting kids online is everyone’s responsibility
The rapid uptake of smartphones among children has contributed to the increasing number of cases of cyber bullying and online grooming. Is this an educational issue or a cultural problem, and can modern enterprise help? Continue Reading
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A legal minefield called the metaverse
Will the metaverse create a $1tn revenue market? Who knows? How long will it take to reach this lofty potential? Who can tell? Will people invest across this emerging landscape of speculative riches? You bet Continue Reading
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Online Safety Bill puts user protection onus on platform providers
The Online Safety Bill will place new duties and responsibilities on online platforms accessible from the UK, but as it currently stands, it contains several grey areas Continue Reading
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How Estonia’s country-as-a-service scheme has attracted tens of thousands of foreign entrepreneurs
Estonia has created a country-as-a-service offering which is attracting entrepreneurs and businesses from across the world Continue Reading
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Tech and new experiences tackling trouble at t’mall
UK shopping centres are under pressure, but new concepts, tech-infused spaces, and fresh approaches to consumer engagement are revitalising the sector Continue Reading
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Video commerce and livestreaming make waves in retail
The growth in e-commerce during the pandemic is well documented, but the fragmented retail environment has also helped video commerce and livestreaming rise to prominence Continue Reading
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Three approaches to remote collaboration for home workers
The coronavirus has led to working from home being the ‘new norm’. We look at how collaboration technologies could work in the long term Continue Reading
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Digital donations: retailers using technology to offer something back
Some charities require corporate support like never before, and retailers are finding new ways to use technology to facilitate donations Continue Reading
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How retailers are using tech to cope with changing footfall
Customer behaviour was shifting long before the coronavirus pandemic accelerated the online shopping boom, so what technology are retailers using to keep stores relevant? Continue Reading
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How retailers are using digital to engage with Covid Christmas shoppers
Christmas is likely to be different this year because of the pandemic, and there is likely to be an altered shopping experience. So how are retailers using digital to cope with this shift in festive shopping? Continue Reading
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Covid-19: How retailers are using technology to respond to changing shopping habits
As the coronavirus outbreak accelerates the shift in consumer behaviour, how are retailers using technology to keep customers engaged? Continue Reading
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Hangar 51 supports startups taking off in travel tech
International Airlines Group’s accelerator programme aims to give travel technology companies a flying start in the sector Continue Reading
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Black Lives Matter, but do bots know that?
The volume of content generated each day necessitates automated moderation to curate everything as it is published, ensuring offensive and objectionable material is blocked. But this only works if systems are adequately configured and reviewed Continue Reading
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Surveillance capitalism in the age of Covid-19
Could the Covid-19 coronavirus pandemic further consolidate surveillance capitalist practices and enterprises? Author Shoshana Zuboff warns Computer Weekly it is possible Continue Reading
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Coronavirus: Retailers reach for tech to keep staff connected in the crisis
From fast-tracking home-working strategy, to conducting training and board meetings virtually, read about how retailers are keeping staff connected during the Covid-19 coronavirus crisis Continue Reading
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Contact tracing: The privacy vs protection debate
The Covid-19 pandemic has necessitated extreme measures not seen in peacetime for over 100 years. Contact-tracing apps are being developed as a tool for managing the pandemic, but are they a step too far? Continue Reading
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Future fashion: does that dress come in digital?
A visit to a technology-fuelled fashion pop-up paints a picture of a world where retailers and brands sell virtual clothes for usage solely in consumers’ digital lives Continue Reading
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What the EU’s decision on Facebook means for social media
Recent ruling by the Court of Justice of the European Union will have global implications for social media companies and any organisations that host online content Continue Reading
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How retailers are using social to reach Gen Z and beyond
The younger generation of shoppers are all using social media, so how are retailers using influencers to reach these potential customers and their spending power? Continue Reading
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The emergence of the shopping centre-as-a-service model
Shopping centres have been morphing into wider entertainment, leisure and hospitality venues for some time, but their role is set to evolve yet further Continue Reading
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Building a 5G city: Bristol’s valuable lessons for the UK’s digital future
West of England Combined Authority is taking part in DCMS’s 5G Testbeds and Trials programme, exploring applications for tourism and entertainment. We find out how it is applying its learnings to life in Bristol and Bath Continue Reading
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Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data
Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation Continue Reading
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Rise of the machines: How AI is changing unified communications
Artificial intelligence is now moving into live UC environments at scale. We look at the impact it will have and what lies ahead Continue Reading
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The changing face of enterprise collaboration
Enterprises are turning to social platforms to optimise communication among their workforces. Computer Weekly looks at some examples Continue Reading
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How privacy could breathe new life into personalisation
As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change Continue Reading
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Big tech chiefs boycott parliamentarians investigating citizens’ privacy
An International Grand Committee on Big Data, Privacy and Democracy considers whether failure to protect citizens’ privacy constitutes grounds for anti-trust regulation against Facebook and other big tech companies Continue Reading
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How retail store technology is filling the ‘imagination gap’
Retailers are using in-store technology to reduce the time between shoppers’ consideration phase and purchase, but how is it engaging them and triggering conversions? Continue Reading
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Cutting employees some Slack: The rise of messaging apps in retail
Slack’s 2019 stock market debut raises the profile of enterprise collaboration software, but what options do retailers have in this space and how are they using the technology? Continue Reading
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Interview: Andy Berks, digital product director, Asos
Asos’s digital product director Andy Berks talks about how the online retailer has used AI and machine learning technologies – and why the needs of the customer have to come first Continue Reading
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Fashion retail’s sustainability challenge and how technology can help
UK fashion retailers were grilled in Parliament last month on sustainability, so how might technology like blockchain or online recommendation tools help as they look to improve their green credentials? Continue Reading
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Manchester’s evolution from rag trade to e-commerce riches
As Amazon and Moonpig plan to open Manchester hubs, the focus once again turns to the city’s in-demand digital and e-commerce scene Continue Reading
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Mobile-first strategy rings true for jeweller
Mobile has played a key role in how London jeweller Taylor & Hart has changed the rules for buying a ring Continue Reading
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Amazon, Toys R Us and a tale of two technology approaches
Many factors contributed to the collapse of Toys R Us, but did a partnership with Amazon at the turn of the millennium play a part in its eventual demise? Continue Reading
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Should retail try to save the high street's declining footfall?
Footfall in the high street is declining, but should retailers be trying to claw back visits to stores or is it time for a new digital focus? Continue Reading
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Retail legacy systems: how can we overcome them?
With technology adoption changing the retail landscape, many retailers are left with legacy systems. We look at how they are dealing with them in today’s digitally led environment Continue Reading
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What are the retail jobs that don’t exist yet?
As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector? Continue Reading
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How retailers are using technology to remain relevant
From the constant innovation at Asos, Amazon and Missguided to the new supply chain prowess flaunted by Diesel and Gap, fashion retailers are investing in tech to stay relevant to their customers Continue Reading
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Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix
Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
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CW@50: Networks replace hierarchies – how IT changed society
The first issue of Computer Weekly in 1966 predicted huge social changes from IT – but what has really changed in 50 years? Continue Reading
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CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
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CW@50: From Captain Kirk to 5G – 50 years of mobile
As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading
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Inside Taiwan: The engine room of the internet of things
Computer Weekly travelled to Taiwan to meet some of the tech companies that are quietly laying the foundations for the internet of things Continue Reading
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Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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Using data analytics to deliver more personalised customer service
Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading
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Benchmarking social business and collaboration tools
A complete social business strategy requires more than publishing social media guidelines for employees. CIOs need to rethink the enterprise as a social ecosystem Continue Reading
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How the BBC became digital in three-and-a-half years
The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading
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Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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The digital CIO: Why embrace digital innovation?
Having the right digital strategy can make or break an organisation Continue Reading
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Hacktivism: good or evil?
IT lawyer Dai Davis looks at the rise of hacktivism and its impact on business and international politics Continue Reading
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High street stores embrace digital to entice customers
Customers are using technology in favour of the high street, but some stores are fighting fire with fire. Continue Reading
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A guide to WebRTC
Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading
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A business case for games play at work
How businesses can use computer games techniques to motivate staff at work Continue Reading
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Social media: A security challenge and opportunity
Generation Y workers are posing increasing security challenges to their employers as they share data unreservedly Continue Reading
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Gathering retail intelligence
Learning their customers’ habits through business intelligence is vital for bricks-and-mortar retailers to stay competitive Continue Reading
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Social Media Awards 2011: Vote now!
Computer Weekly's search for the best use of social media in IT is back for its fourth year, in association with IBM, and we want you vote for the best uses of social media in UK IT. Fill out the form below and submit your vote. Continue Reading