In Depth
In Depth
Managed services and hosting services
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Richer customer experiences at your service
The arrival of contact centre technologies and services into the world of unified communications and collaboration has seen core features expanded to make customer experiences richer and more profitable Continue Reading
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IBM reorients to offset historic storage hardware decline
Storage profile: We look at IBM and the strategic shifts it has made towards the cloud, cloud-native and as-a-service offerings that aim to reverse a long-term decline in revenues Continue Reading
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Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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HPE storage comes with full IT stack, hybrid cloud and as a service
Storage profile: We look at HPE, its Alletra storage refresh, and Greenlake and the ways the company is re-branding as a full-stack provider across on-prem and hybrid cloud Continue Reading
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APAC buyer’s guide to SASE
In this buyer’s guide on secure access service edge services, we look at the benefits of the technology, key considerations and the market landscape Continue Reading
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AWS and startups: Using accelerator programmes to help enterprises address their pain points
The early days of Amazon Web Services saw its public cloud technologies keenly adopted by the startup community. Now the company is continuing its support for this customer sector by rolling out its accelerator programmes Continue Reading
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The time is now: Edge datacentres come of age
After years of hype and speculation, could the post-pandemic period see a resurgence in interest in the build-out of edge datacentres and compute environments as enterprises look to dust off projects that Covid-19 forced them to shelve? Continue Reading
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Storage-as-a-service: Consumption models from the big six
We look at the big six storage makers’ consumption model offers, which allow customers to pay for on-prem hardware and cloud storage capacity on a pay-per-use basis, within limits Continue Reading
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Anti-money laundering technology must operate in a collaborative ecosystem
With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built Continue Reading
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The driving force behind the EU colocation market’s climate-neutral push
Colocation and hyperscale datacentre providers across Europe are under pressure from governments, regulators and the user community to curb carbon emissions Continue Reading
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How Oxeva delivered budget analytics with Pure Storage flash NAS
Web hosting provider Oxeva thought the consultants were mistaken and that what suited the web giants for analytics/big data wasn’t necessarily what was needed for enterprise customers Continue Reading
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Inside the SOC: the nerve centre of security operations
Security operations centres are the bedrock of any cyber defence strategy, but operating one is increasingly challenging, with mounting workloads and a shortage of skilled personnel Continue Reading
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Startup uses machine learning to support GDPR’s right to be forgotten
Non-intrusive algorithms enable users to track which companies hold their data, so they can take it back Continue Reading
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Big storage meets cloud in the datacentre 'as-a-service' revolution
Cloud is mainstream but the datacentre’s here to stay. This has resulted in a trend towards as-a-service in the datacentre where big storage array makers and the cloud giants meet Continue Reading
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Taking responsibility for security in the cloud
From accidental leaks to full-on data breaches, maintaining security across cloud services is becoming a headache for enterprises. What questions should organisations be asking of their cloud service provider and, ultimately, whose responsibility is... Continue Reading
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EBA outsourcing guidelines: What banks, fintechs and cloud providers need to know
The regulatory landscape for financial services and outsourcing will undergo a refresh this month with new guidance from the European Banking Authority. We look at what banks, fintechs and cloud firms need to do Continue Reading
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Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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How Europe’s largest datacentre is helping to expand broadband access
NGD, the operator of the largest datacentre in Europe, is playing an unlikely role in helping expand access to full-fibre broadband in south Wales. We find out how, and why Continue Reading
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The pitfalls of multicloud network management
Migrating to and managing a multicloud network introduces new complexities into the network. We look at how to avoid the potential pitfalls Continue Reading
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A guide to choosing cloud infrastructure services
We take a look at the considerations when choosing infrastructure as a service, and what needs to be in place for enterprises to get the most out of the cloud computing technology Continue Reading
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National Archives races to create electronic archive of EU law before Brexit
The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading
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The death of the mainframe is greatly exaggerated, says CA
With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading
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CW@50: A history of IT outsourcing
Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading
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Hunters: a rare but essential breed of enterprise cyber defenders
They wait, they watch, they search the outer reaches of networks and the darkest corners of the web, setting traps, crafting tools, collecting evidence and going in pursuit: they are the hunters Continue Reading
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Co-ordinate outsourced services with Siam
We look at the practical considerations of implementing an effective service integration and management strategy Continue Reading
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Microsoft’s underwater datacentre: The pros and cons of running subsea facilities
Underwater datacentres can help providers save on land costs and cooling, but at what cost to the environment? Continue Reading
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How to free your business and staff with self-service
Introducing self-service IT can improve efficiency and hand control to the employee – so long as it’s done right Continue Reading
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EU Data Protection Regulation: What the EC legislation means for cloud providers
With the European Commission's data protection rules set to drop before 2016, take a look at what the changes mean for the cloud and datacentre community Continue Reading
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Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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Case study: Open University uses Microsoft Azure to create course content clearance hub
The Open University recently scooped the award for Best Cloud Project at the CW European User Awards, and here's why Continue Reading
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Datacentre PUE: Who's keeping score?
With datacentre operators under increased competitive pressure to cut their PUE scores, are their ratings really all they seem? Continue Reading
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Cloud storage: The top five things that go wrong – and how to avoid them
Cloud storage provides cost savings and ease of management, but there are pitfalls – and here are the top five things that can go wrong Continue Reading
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Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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Future of in-house datacentres in the cloud era
It is predicted that companies will spend three times more on the cloud by 2017. But as cloud goes mainstream, are in-house datacentres really dying? Continue Reading
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The digital CIO: How digital technology will change the way organisations work
If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading
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Cloud storage options in Scandinavia
It has never been faster or cheaper to store data in the cloud and Scandinavian businesses have taken up cloud storage with gusto Continue Reading
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The UK’s problem with power
Datacentre power buyers say Britain’s deregulated energy market is as complex as trading in derivatives Continue Reading
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Make a high-performance computing and high-availability datacentre
High performance computing and high availability systems are no longer limited to engineers and scientists. But is your datacentre ready? Continue Reading
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How Capgemini keeps its Merlin datacentre green and energy-efficient
Capgemini's Swindon-based Merlin datacentre is one of the most energy-efficient in the world. But what makes it green? Continue Reading
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How to monitor and improve the health of your datacentre
Any datacentre manager looking to support the business should take an end-to-end systems management approach to keep the datacentre in shape Continue Reading
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How 3D printing impacts manufacturing
With the ability to create on-demand specialist tools, any initial investment in 3D printing technology could quickly pay for itself. Continue Reading
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Case study: Nokia rethinks HR with web portal
Mobile phone manufacturer Nokia has reduced its HR costs by between 20% to 30% after rolling out a web-based HR portal for its 60,000 employees. Continue Reading
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Advantages and disadvantages of cloud computing
Among the advantages and disadvantages of cloud computing are that it offers a high degree of scalability, but incidents such as cloud outages make it less reliable. Continue Reading
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How Capex vs. Opex affects data centre outsourcing decisions
Capex vs.Opex comparison reveals that although cloud services help avoid capital expenses on building own data centres, its Opex model can turn costly if IT pros aren’t cautious. Continue Reading
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What is big data and how can it be used to gain competitive advantage?
Cliff Saran discovers how big data can deliver big business benefits without excessive IT investment Continue Reading