In Depth
In Depth
Internet technology
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Using data analytics to deliver more personalised customer service
Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading
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Marseille: Europe’s networking gateway to Africa
The city of Marseille in southern France is fast becoming a hub for datacentre and network operators who want low latency connections to Africa. Continue Reading
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Benchmarking social business and collaboration tools
A complete social business strategy requires more than publishing social media guidelines for employees. CIOs need to rethink the enterprise as a social ecosystem Continue Reading
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What’s slowing down your network and how to fix it
When using the network feels like wading through molasses, finding the cause can be a difficult process Continue Reading
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Wi-Fi in the sky: The good, the bad and the ugly
With in-flight internet options spreading around the world, which services should discerning business travellers try, and which should they avoid? Continue Reading
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Cloud storage: The top five things that go wrong – and how to avoid them
Cloud storage provides cost savings and ease of management, but there are pitfalls – and here are the top five things that can go wrong Continue Reading
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Networking technologies emerging in the enterprise
We look at the latest networking technologies on offer, and those being adopted in the enterprise Continue Reading
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In-store retail experience evolves with the demands of tech-savvy shoppers
The increasing demands of today's "always-connected" shoppers are redefining the in-store buying experience Continue Reading
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How the development of standards will affect the internet of things
As the internet of things (IoT) grows, so will the number of applications developed to control internet-connected devices and objects Continue Reading
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Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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How the BBC became digital in three-and-a-half years
The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading
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Interview: Ed Vaizey MP talks digital economy and digital skills
Minister for the digital economy Ed Vaizey discusses his new role and the future of digital policy Continue Reading
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Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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The digital CIO: Why embrace digital innovation?
Having the right digital strategy can make or break an organisation Continue Reading
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Demystifying Kubernetes: the tool to manage Google-scale workloads in the cloud
We are witnessing a new technology wave in the form of immutable infrastructure and micro-services Continue Reading
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A guide to smart home automation
Unless it is a new build, the challenge in creating a smart home is that technology must work irrespective of the age of the property Continue Reading
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The pros and cons of iPads in the enterprise
The iPad is often the first platform for which developers produce apps – but it is substantially more expensive than its competitors Continue Reading
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Future of in-house datacentres in the cloud era
It is predicted that companies will spend three times more on the cloud by 2017. But as cloud goes mainstream, are in-house datacentres really dying? Continue Reading
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The digital CIO: How digital technology will change the way organisations work
If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading
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Hacktivism: good or evil?
IT lawyer Dai Davis looks at the rise of hacktivism and its impact on business and international politics Continue Reading
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The UK’s problem with power
Datacentre power buyers say Britain’s deregulated energy market is as complex as trading in derivatives Continue Reading
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Next generation hotspots: The future of Wi-Fi?
A new solution for connecting to wireless hotspots could change the user experience forever. But as Steve Evans points out, there will need to be more collaboration in the telecoms and networking industries before we start to reap the benefits. Continue Reading
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Realising the benefits of a totally connected world
The internet of things will transform everyday life, from managing airports’ passenger flow to heating buildings and caring for the elderly. Continue Reading
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Optimising performance and security of web-based software
On-demand applications are often talked about in terms of how suppliers should be adapting the way their software is provisioned to customers. Continue Reading
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Future Gazing: The Future of IT in 2020
The next six years will see the influence of technology accelerate, and that will mean radical changes for the role of the IT department and the CIO Continue Reading
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High street stores embrace digital to entice customers
Customers are using technology in favour of the high street, but some stores are fighting fire with fire. Continue Reading
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A guide to WebRTC
Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading
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Cloud file-sharing for enterprise users
Cloud file-sharing services have become near-ubiquitous among enterprise users. We survey the risks, benefits and alternatives to Dropbox Continue Reading
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VPNs: The past, present and future
We give you a rundown of all you need to know about virtual private networks and how the cloud is changing their future Continue Reading
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A business case for games play at work
How businesses can use computer games techniques to motivate staff at work Continue Reading
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From chess to ping pong: How Pegasystems is capturing the Fortune 500
Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading
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Wired vs wireless in the enterprise
What are the pros and cons of wired and wireless connectivity, and what does the future hold for the corporate environment? Continue Reading
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Social media: A security challenge and opportunity
Generation Y workers are posing increasing security challenges to their employers as they share data unreservedly Continue Reading
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GE uses big data to power machine services business
GE, one of the UK's largest manufacturers, is using big data analytics with data generated from machine sensors to predict maintenance needs Continue Reading
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Gathering retail intelligence
Learning their customers’ habits through business intelligence is vital for bricks-and-mortar retailers to stay competitive Continue Reading
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Buyer's Guide: How to upgrade to IPv6
IPv6 is an increasingly hot topic in the networking industry. We examine the issues for older hardware support. Continue Reading
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Buyer's Guide: Tips for small companies on IPv6 migration
There is no rush to switch from IPv4 to IPv6, but there is no harm in being prepared for IPv6. We look at the practical issues for SMEs. Continue Reading
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Buyer's Guide: How to prepare your organisation for IPv6
The switch to IPv6 – on 6 June – shows just how imminent the transition from IPv4 to IPv6 is. Is your organisation ready? Continue Reading
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Social Media Awards 2011: Vote now!
Computer Weekly's search for the best use of social media in IT is back for its fourth year, in association with IBM, and we want you vote for the best uses of social media in UK IT. Fill out the form below and submit your vote. Continue Reading
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Web 2.0 profiles
C hris Middleton profiles two very different approaches to so-called " w ikinomics " . One is a small not-for-profit organisation... Continue Reading
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Managing the service for business
The development of technology continues at a breathtaking pace. The intensity of competition in the e-business world dictates... Continue Reading
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The language of the AS/400
RPG has been the mainstay of ERP applications, but it can also be used for e-business, writes Nick Langley Continue Reading
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Words' worth
The online retail sector is growing apace and WHSmith.co.uk is finding its place in the lead. Nathalie Towner looks at the story... Continue Reading
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A big blueprint for e-business
Companies have been making mistakes with their e-business strategies since the whole brouhaha over online commerce started. But... Continue Reading
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January-February
Tesco target of 300 online shops within one year Continue Reading