In Depth
In Depth
HR software
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The future of business software
The enterprise application software market has changed radically. We look at what is driving IT investments Continue Reading
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HR software and strategies to combat staff attrition
While there is no simple technological solution to the problem of staff attrition, a combination of management strategies and business applications can improve engagement and retention Continue Reading
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How to assess and stem digital transformation failures
Digital transformation projects have bred a litany of failure. How can this tendency be reversed? Continue Reading
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Culture eats technology in digital transformation
Digital transformation without culture change is an empty phrase, but get the balance right and you can reap rewards Continue Reading
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Candidate experience evolves to engender more emotional engagement
Despite the cost-of-living crisis, employment is high and companies need to create a compelling candidate experience when competition is strong and ‘ghosting’ is common Continue Reading
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What do the US’s new software security rules mean for UK organisations?
The White House announced recently that all software supplied to the US government and its agencies needs to be secure, so what does this mean for the UK and EU security sectors? Continue Reading
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Employee experience joins CX for total enterprise view
Total experience is emerging to join up employee and customer experience for organisations intent on being holistic and progressive Continue Reading
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Accountability in algorithmic injustice
Computer Weekly looks at the growing number of injustices involving algorithms and automated decision-making, and what can be done to hold governments and companies accountable for the failures of computer systems they deploy Continue Reading
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How algorithmic automation could manage workers ethically
Managing workers by algorithm and automated process has generated ethical problems aplenty. Can such means be pressed into the service for a more ethical mode of worker management? We find out Continue Reading
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Dynamic workforce planning gains ground in more turbulent economy
Some organisations are developing dynamic workforce planning approaches to cope with increasing economic turbulence and change – the South Central Ambulance Service is one Continue Reading
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Finland brings cryostats and other cool things to quantum computing
Not only is Finland the clear leader in refrigeration technology for quantum computers, but it also leads in fundamental research into the underlying quantum information theory Continue Reading
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How to create a sustainable continuous learning culture
How can organisations create a continuous learning culture that will militate against the so-called great resignation? We explore, using Vodafone and Deutsche Bank as cases in point Continue Reading
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Mining for intelligence: Why business process intelligence makes for agility
Business process improvement is a never-ending quest for betterment that can be lit up by a new generation of process mining software. We take a deep dive Continue Reading
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Developing an integrated customer and employee experience strategy
We explore what customer experience and employee experience have in common – and the benefits of combining them Continue Reading
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Oracle Fusion cloud applications pathways tend towards pragmatic
Oracle’s full suite of cloud applications can be a pragmatic step-by-step journey for customers – we look at some examples Continue Reading
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Covid-accelerated recruitment digitisation to gain sophistication with hybrid models
Recruitment has had to go remote and digital during the Covid-19 pandemic crisis and looks set to fill out and become more sophisticated as hybrid models of working emerge Continue Reading
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Deploying productivity monitoring software ethically
While software that tracks the activities of staff can be helpful to companies with a remote workforce, managers must consider employees’ concerns and privacy Continue Reading
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How AI and automation drive better customer service
Forrester analysts explore the benefits of combining artificial intelligence with automation Continue Reading
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APAC buyer’s guide to HRM software
In this buyer’s guide, we look at the key considerations when choosing human resource management software to enable workforce resilience, flexibility and agility in the post-pandemic world Continue Reading
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Interview: Uber driver Yaseen Aslam on his Supreme Court battle and what’s next for gig workers
Private hire driver and union organiser Yaseen Aslam speaks to Computer Weekly about his legal battle with Uber and what the UK Supreme Court ruling means to workers in the gig economy Continue Reading
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How business software can stay clear of digital addiction
Consumer software is notoriously and deliberately addictive. Should companies and B2B IT emulate that or take the high ground of avoiding the spread of user digital addiction? Continue Reading
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Changing realities of digital transformation in the public sector
Digitisation of citizen service delivery and government operations has accelerated during the coronavirus outbreak, despite legacy constraints Continue Reading
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How APAC firms are coping with the Covid-19 outbreak
The air of change looms large in companies operating in the Asia-Pacific region, with some doing better than others in keeping the lights on amid the coronavirus pandemic Continue Reading
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How HR robotics can be good for people
The automation of human resources processes, some of which uses robotic process automation, can benefit humans, as a clutch of Nordic and UK organisations show Continue Reading
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How to optimise remote workforces while tackling loneliness
Remote working is very common in tech companies and IT departments. How can it be managed to optimise productivity and keep employees socially connected to their companies? Continue Reading
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Continuous Performance Management begins to gain ground
Continuous Performance Management software is inching into companies as the annual appraisal continues to show its age and lack of business value Continue Reading
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APAC buyer’s guide to human capital management software
More Asia-Pacific organisations are turning to HCM software to recruit, engage and retain a new breed of employees who increasingly expect personalised services from HR teams Continue Reading
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Better payroll automation is next frontier for HR software
Traditionally, companies have treated payroll as a cost centre, and so it has lagged behind the likes of talent management. But if you don’t pay the talent on time, you will pay a price Continue Reading
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Forward-thinking companies are listening to employees
Technologies and programmes amplifying employees’ voices gain interest among companies keen to keep staff loyal and motivated Continue Reading
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Can work allocation algorithms play fair?
Allocating work by algorithm might have advantages for workers as well as employers. Can it be done fairly and with respect for “human capital”? Continue Reading
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Amazon AI debacle won’t stop adoption for recruitment
The sexist artificial intelligence recruitment debacle at Amazon should prove a blip as the technology gains ground in and for human resources departments Continue Reading
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Employers turn to wearable technology to help staff manage work-life balance
Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
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Has collaboration software wrought perilous communication overload?
A new generation of collaborative software, such as Slack and Microsoft Teams, could prove a knowledge management boon. But does it have a dark side of communication overload? Continue Reading
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Chatbots demonstrate unexpected range of uses, from mental health to education
Chatbots, software that uses normal language to communicate with people through text or voice, are proving their value in a surprising variety of ways – from accountancy support to mental health Continue Reading
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Silicon Valley startups pitch in to the remaking of corporate IT
Enterprise IT is being remade by DevOps, cloud, containerisation and the incursion of AI. We look at one group of Silicon Valley-based suppliers attacking different vectors of new model IT Continue Reading
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Shell downstream CIO Craig Walker: Invest time in your team
Craig Walker, CIO for Shell’s global downstream business, says IT leaders need to invest time in their teams and take them and the business on any change journey Continue Reading
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In the know: how a digital workspace can drive innovation
In a digital world, engaged employees can support innovation using a new generation of tools that leverage behavioural science and more Continue Reading
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How Cyient streamlined its HR functions with the cloud
The India-based supplier of engineering services is counting on a cloud-based human resource management system to improve efficiency and support its growing business Continue Reading
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CW@50: Spreadsheets and ERP – 50 years of software coding business
Business software has been a rich field for IT professionals over the past five decades, and we are on the cusp of a new era of customers rolling their own for competitive advantage Continue Reading
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How to free your business and staff with self-service
Introducing self-service IT can improve efficiency and hand control to the employee – so long as it’s done right Continue Reading
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Dutch organisations gradually take up cloud HCM software
While organisations in the Netherlands tend to use the traditional HR modules of the large software packages, some diversity is beginning to emerge Continue Reading
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Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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Unilever puts SAP at the captain’s table
Consumer goods company Unilever works hand in glove with SAP in “speeding up its growth”, according to senior executives at the two firms Continue Reading
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From chess to ping pong: How Pegasystems is capturing the Fortune 500
Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading
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Tools for talent management
An increasing number of human resources management systems are coming to market.. What are the benefits? Continue Reading
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Manage identity and access to improve business processes
Streamlining identity and access management is essential to exploiting your organisation’s assets and employees’ productivity. Continue Reading