In Depth
In Depth
Business intelligence software
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For IBM, the answer is Watson. But what is the question?
IBM is promoting its Watson natural language processing analytics technology as it tries to move its core business beyond technologies that it pioneered, but which have become commoditised. Will it fly? Continue Reading
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CW@50: Data management – Five decades of prospecting for business value
Data management and business intelligence have been at the heart of business value creation for decades. Read about how Computer Weekly has tracked their promise and tribulations Continue Reading
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Singapore’s Jurong Health Services: Transforming healthcare through data technologies
Ng Teng Fong General Hospital (NTFGH) is being recognised for its high standards of data use Continue Reading
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Combine data mining and simulation to maximise process improvement
Data mining and computer simulation can be used together to better model and improve industrial processes, city development and other complex systems Continue Reading
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First steps taken on 'omni-channel' customer experience
The future customer experience might be personalised, but there is a long road ahead yet Continue Reading
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Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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Using SAP Hana as a data warehouse
Enterprises are using SAP Hana for in-memory data marts and SAP Business Warehouse implementations that integrate with other data warehouses Continue Reading
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Digital transformation needs business leaders to develop new skills
A panel of experts discuss the capabilities business leaders and corporate IT need to develop for digital Continue Reading
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Business cases emerge from growing pains of Hadoop 1.0
The hype around the early generation of Hadoop is giving way to the reality of business programmes based on Hadoop 2 and Apache Spark Continue Reading
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Using data analytics to deliver more personalised customer service
Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading
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Bill Binney, the ‘original’ NSA whistleblower, on Snowden, 9/11 and illegal surveillance
Always a patriot: Computer Weekly talks to Bill Binney, the senior NSA official who blew the whistle before Edward Snowden Continue Reading
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Apache Spark speeds up big data decision-making
Spark, the open-source cluster computing framework from Apache, promises to complement Hadoop batch processing Continue Reading
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What are the options for electronic patient records in the NHS after NPfIT?
Many hospitals lack comprehensive electronic patient record (EPR) systems. What are the options now, in the wake of the NPfIT disaster? Continue Reading
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Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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Q&A: MarkLogic CEO Gary Bloom talks strategy
Gary Bloom, CEO of NoSQL database supplier MarkLogic, talks to Computer Weekly about strategy Continue Reading
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Sweden’s Klarna and Spotify design big data architectures to aid business growth
Many organisations still don't know how to capitalise on big data. Swedish firms Klarna and Spotify are making use of its possibilities Continue Reading
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Wearable technology will up the game for sports data analytics
Wearable technology is a big industry thanks to the ‘quantified self’ movement. It’s now giving a boost to professional sports data analytics professionals Continue Reading
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A guide to smart home automation
Unless it is a new build, the challenge in creating a smart home is that technology must work irrespective of the age of the property Continue Reading
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Unilever puts SAP at the captain’s table
Consumer goods company Unilever works hand in glove with SAP in “speeding up its growth”, according to senior executives at the two firms Continue Reading
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Realising the benefits of a totally connected world
The internet of things will transform everyday life, from managing airports’ passenger flow to heating buildings and caring for the elderly. Continue Reading
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Procter & Gamble uses Teradata cloud analytics for global marketing
Procter & Gamble has 15,000 websites, but sells almost exclusively through retailers. This makes gathering intelligence on customers tough Continue Reading
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Virgin Media uses ETAdirect to manage engineers more predictively
Virgin Media is using predictive analytics to get the right engineer out to the right problem. It believes its use of TOA Technologies cloud-based ETAdirect system gives it a competitive advantage Continue Reading
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Big data journalism exposes offshore tax dodgers
How journalists harnessed big data to challenge offshore financial secrecy Continue Reading
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From chess to ping pong: How Pegasystems is capturing the Fortune 500
Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading
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CW500: 4G to underpin ubiquitous mobile services
The catalyst for debate at April’s CW500 Club meeting was the arrival of the 4G mobile network in the UK Continue Reading
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Process big data at speed
Low-cost solid state memory is powering high-speed analytics of big data streaming from social network feeds and the industrial internet. Continue Reading
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Online gambling sector bets on business intelligence
Online gambling and gaming industries crave structured business data. Volumes can be huge and they need to react to customer behaviour Continue Reading
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How to gather BI dashboard user requirements to nail business strategy alignment
Many analytical systems -- data warehouses, business intelligence systems -- fail because user requirements are not collected properly Continue Reading
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How to manage unstructured data for business benefit
The cloud offers some progress in the resource-sapping management of unstructured data, but it is critical to work back from the business case. Continue Reading
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Gathering retail intelligence
Learning their customers’ habits through business intelligence is vital for bricks-and-mortar retailers to stay competitive Continue Reading
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Outsourcing IT services: goals and negotiations
Tactical and strategic negotiations are important to businesses of all sizes, from SMEs to the largest enterprises Continue Reading
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How to make sense of the big data universe
Analysing big data can be a daunting prospect, so find out what you need, where it is and how to deal with it Continue Reading
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Data virtualisation on rise as ETL alternative for data integration
The Phone House and Novartis have turned to data virtualisation from Denodo and Composite to gain a single logical view of disparate data sources. Continue Reading
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How technology is changing BPO
Karl Flinders discovers how IT has become central to the provision of outsourced business processes Continue Reading
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Making money from data: Financial business intelligence at work
Finance professionals are heavy users of BI and predictive analytics software. Find out how a variety of European finance functionaries are analysing trends, cutting costs and finding new business. Continue Reading
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Case study: Nokia rethinks HR with web portal
Mobile phone manufacturer Nokia has reduced its HR costs by between 20% to 30% after rolling out a web-based HR portal for its 60,000 employees. Continue Reading
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CIO interview: Tony Prestedge, COO, Nationwide
Tony Prestedge took over as COO at Nationwide in 2010, mid-way through a five-year transformation project. He tells Karl Flinders how the company is transforming its business through a £1bn investment in technology, how the IT department changed ... Continue Reading
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What is big data and how can it be used to gain competitive advantage?
Cliff Saran discovers how big data can deliver big business benefits without excessive IT investment Continue Reading