In Depth
In Depth
Big data analytics
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Learning on the job when working from home
Learning a new job and inducting hires when working from home has been tricky for employees and employers alike. We look at what workarounds have been adopted that could become the post-pandemic normal Continue Reading
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Covid-19 crisis has speeded up contact centre digital transformation
Pandemic has accelerated digital transformation in many business sectors, including contact centres such as those of the University of Huddersfield and UK Power Networks Continue Reading
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Brain researchers get NVMe-over-RoCE for super-fast HPC storage
French neurological researchers deploy Western Digital OpenFlex NVMe array for super-fast HPC storage with Ethernet-based NVMe-over-Fabrics connectivity across several floors Continue Reading
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How crowd simulation modelling enables organisations to develop social distancing strategies
Crowd simulation modelling has a role to play in maximising the Covid security of offices and other buildings by facilitating social distancing to help get people back to workplaces Continue Reading
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BI not BS: how businesses are building futures with data analytics
Business intelligence software is finding an intensified mission as companies try to forecast beyond the global Covid-19 health pandemic Continue Reading
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UK government coronavirus data flawed and misleading
Government Covid-19 coronavirus data has been a miasma of inexactitude, often basically flawed and misleading Continue Reading
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GPT3 could revolutionise how business can use AI
OpenAI’s language prediction model that produced an essay could be used to deploy cloud resources and improve the quality of chatbots, among other business use cases Continue Reading
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Business process automation expansion could founder on IT drift from business focus
Business process automation might find new territory to expand into as businesses have become bloated with excess processes since the 2008 crash. But has IT drifted out of business alignment again? Continue Reading
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Digital safeguarding of physical workspaces can help employees return to 'normal'
Employees across all sectors are putting their trust in data – not just devices – upon their imminent return to physical workspaces Continue Reading
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Covid crisis shifts supply chain management from efficiency to resilience
Supply chain management seems to be changing profoundly as the coronavirus pandemic unfolds, possibly shifting from an economy of efficiency to resilience, harnessing trading networks, machine learning and robotic process automation Continue Reading
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Digital experience management – web content management for the omnichannel age?
Digital experience management represents an evolution of web content management for a more omnichannel commercial world. We explore its definition and applicability Continue Reading
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APAC buyer’s guide to BI and analytics
In this buyer’s guide, we look at the state of adoption of business intelligence and analytics tools, common use cases and other technology and business considerations Continue Reading
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Five on-premise and cloud options for network-attached storage
We look at five options for file access storage, from ‘traditional’ NAS in a standalone appliance to distributed hybrid cloud file storage and NAS cloud gateways Continue Reading
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Decision points in storage for artificial intelligence, machine learning and big data
Artificial intelligence and machine learning storage is not one-size-fits-all. Analytics work differs, and has varied storage requirements for capacity, latency, throughput and IOPS. We look at key decision points Continue Reading
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Black Lives Matter, but do bots know that?
The volume of content generated each day necessitates automated moderation to curate everything as it is published, ensuring offensive and objectionable material is blocked. But this only works if systems are adequately configured and reviewed Continue Reading
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How Malaysia’s industries are tapping IoT
Computer Weekly speaks to four industries that claim to have benefited from various IoT deployments and how it has changed their businesses Continue Reading
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Customer experience software can help companies weather the Covid-19 storm
Advanced customer experience software can help companies weather the current Covid-19 storm, as well as build resilience. Marks & Spencer is one firm exploring the technology Continue Reading
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Coronavirus: The role of AI in the ‘war’ against epidemics and pandemics
What role can artificial intelligence play in battling against epidemics and pandemics, such as the current Covid-19 coronavirus one? Data science is stepping up to back up medical science and to prepare humanity better for future pandemics Continue Reading
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Governing by data: Limits and opportunities
Governing by the use of data analytics may be fashionable, but what are its limits as well as its opportunities? Lessons from Estonia, Essex, and healthcare Continue Reading
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Computational storage: What is it and what are its key use cases?
Computational storage brings the CPU to the storage and so boosts system performance by tackling processing tasks, such as near the edge or in AI/machine learning workloads Continue Reading
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How HR robotics can be good for people
The automation of human resources processes, some of which uses robotic process automation, can benefit humans, as a clutch of Nordic and UK organisations show Continue Reading
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Grilling the answers: How businesses need to show how AI decides
As artificial intelligence becomes more widespread, so the need to render it explainable increases. How can companies navigate the technical and ethical challenges? Continue Reading
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Fly by data: How service models drive data collaboration in aerospace
Rolls-Royce has added collaborative data sharing to its fundamental business model shift to servitisation Continue Reading
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Top 10 storage deployment stories of 2019
Here are ComputerWeekly’s top 10 storage deployment stories for 2019, which see quite a move away from traditional SAN and NAS to hyper-converged, software-defined storage and object storage Continue Reading
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Building enterprise-grade AI: Sberbank and AI Telekom
Machine learning and artificial intelligence are growing beyond adolescence to prove business value. Practical applications at Sberbank and AI Telekom suggest getting machine learning data in one place, where data scientists can experiment Continue Reading
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Taking business transformation and disruption to the Extreme
Supporting business transformation and disruption seem to be on every supplier’s lips these days, but not many can say they are where they are today precisely because of their own business transformation and disruption. Extreme Networks can Continue Reading
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What is QLC flash and what workloads it is good for?
QLC flash offers low per-gigabyte costs and lots of capacity, but can be limited by endurance and I/O performance. It can be a good disk replacement for several workloads, however Continue Reading
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How companies can do the right thing with online reviews
TripAdvisor and Amazon have had to learn how to manage online reviews in ways that other companies can learn from Continue Reading
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Alternative databases set for mainstream adoption?
The rise of non-relational databases has been a feature of the data management landscape in the wake of big data – but to complement or replace relational? Continue Reading
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Are AI applications failing to live up to hype in enterprise adoption?
Artificial intelligence has been baked into enterprise applications in recent years and often given special names, such as Einstein, Leonardo and Coleman. But has the hype delivered? Continue Reading
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Search beyond search engines
All-purpose search engines can have drawbacks for professional searchers. Technologies are emerging to take consultants, journalists, academics and others beyond search engines Continue Reading
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Scale-out NAS hits the spot for large datasets, AI and machine learning
Despite the rise of cloud and object storage, scale-out NAS is a key choice for the big datasets increasingly prevalent in artificial intelligence and machine learning scenarios Continue Reading
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How to unlock the true value of data
With a robust data architecture in place, a firm’s data science team can turn raw data into business insight Continue Reading
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How to deploy NVMe flash storage for artificial intelligence
We run the rule over NVMe flash as a storage choice for AI applications and the key decision points in form factor and hardware specification Continue Reading
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APAC buyer’s guide to human capital management software
More Asia-Pacific organisations are turning to HCM software to recruit, engage and retain a new breed of employees who increasingly expect personalised services from HR teams Continue Reading
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First Bus blends Infor asset management with SAP core ERP
When First Bus decided to upgrade its asset management and maintenance systems, it avoided senior management’s first choice, SAP, which provides its main business systems, and plumped for Infor Continue Reading
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Developing innovative security analytics approaches in the digital age
With security threats growing in scale and complexity, security analytics provide a way for IT teams to stay one step ahead of cyber attackers. The challenge is to ensure this technology continues to be effective in the face of new security ... Continue Reading
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A tale of two smart cities: Manchester and Australia’s Casey
How local government needs to focus on immediate returns, not pie in the sky, for a smart city agenda Continue Reading
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How tech leads local government innovation in Vienna, Helsinki and Belfast
Digital leaders in the cities of Vienna, Helsinki and Belfast are innovating new services to help citizens and local economies Continue Reading
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APAC IoT adoption improves amid challenges
More enterprises across the region are using the internet of things to track fleet vehicles and improve operations, but technology integration and security concerns are still holding back widespread adoption Continue Reading
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Universities use data analytics to tackle student mental health
UK universities turn to data analytics software to tackle student mental health. Are there duty of care lessons for other sectors? Continue Reading
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How privacy could breathe new life into personalisation
As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change Continue Reading
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Unstructured data compliance: Obstacles and solutions
Stored unstructured data could be a black hole full of unknown risk. We look at the key dangers to compliance in unstructured data and some ways of mitigating the risks Continue Reading
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AI storage: Machine learning, deep learning and storage needs
Artificial intelligence workloads impact storage, with NVMe flash needed for GPU processing at the highest levels of performance – and there are other choices right through the AI data lifecycle Continue Reading
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Oracle and The World Bee Project expand partnership following trials
Trials of ‘smart hive’ technology have enabled The World Bee Project to collect billions of data points about the health and activity of honey bees, for scientific research and conservation efforts Continue Reading
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Big tech chiefs boycott parliamentarians investigating citizens’ privacy
An International Grand Committee on Big Data, Privacy and Democracy considers whether failure to protect citizens’ privacy constitutes grounds for anti-trust regulation against Facebook and other big tech companies Continue Reading
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Sainsbury’s Bank moves data to AWS cloud with Teradata UDA
Bank decided on a fundamental shift to AWS cloud, using Teradata’s Unified Data Architecture, after it was divested from Lloyds in 2013. Here’s how it built from a new ground zero. Continue Reading
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Norway’s autonomous ships point to new horizons
Norway is a pioneer in the autonomisation of shipping, which conveys environmental benefits as well as efficiency gains – but human mariners are likely to stay on board for a while yet Continue Reading
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How DataOps helps organisations make better decisions
DataOps is helping organisations to accelerate the time it takes to derive value from the data they collect Continue Reading
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Silicon Valley startups look to plug gaps in data value chain
A group of California-based startups and early-stage data management companies are promising CIOs ways to plug gaps in the data-to-insight value chain Continue Reading
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How modern business intelligence shapes up to big data
Business intelligence and analytics strategies have evolved in recent years in the face of big data. Here, we get a supplier CEO perspective, some analyst counsel, and testimony from Nationwide, Schroders and King Continue Reading
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How to find a much sought-after data scientist
Every organisation seems to be hunting for a data scientist, but securing the right people with the right skills is a challenge Continue Reading
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Can work allocation algorithms play fair?
Allocating work by algorithm might have advantages for workers as well as employers. Can it be done fairly and with respect for “human capital”? Continue Reading
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West Midlands Police turns to predictive analytics
Force is developing a system to identify potential perpetrators of violent crime and aims to target resources – but how viable is the system and what are the challenges? Continue Reading
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NetSuite CEO Evan Goldberg: Oracle ownership is symbiotic
Evan Goldberg, chief executive officer and founder of NetSuite, talks about the company’s narrative, from cloud applications pioneer to its acquisition by Oracle Continue Reading
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Tableau CEO Adam Selipsky talks strategy
Tableau’s CEO, Adam Selipsky, talks strategy and business intelligence trends with Computer Weekly. He asserts enterprise relevance for Tableau, predicts BI tools consolidation and a ubiquitous user base for analytics Continue Reading
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Southern Water’s centralised data team geared for silo busting
Southern Water has centralised its data specialists and overhauled its data management and business intelligence technology to support business decision-making at scale Continue Reading
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Storage 101: Structured data and its storage needs
Structured data is declining as a proportion of all data but its importance to business applications and its organised nature make its storage requirements very specific Continue Reading
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Time for a truce in IT’s battle with RPA
Lack of governance and limited resources have put IT departments at loggerheads with business-led robotic process automation. But RPA and IT teams can help each other out – if they play nice Continue Reading
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Antisocial media and AI in play at Oxford Science and Ideas Festival
Facebook and other forms of social media were discussed at two linked events at the Oxford Science and Ideas Festival, alongside artificial intelligence and how it might augment humanity Continue Reading
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Storage 101: Unstructured data and its storage needs
Unstructured data exists in huge volumes, but often it is semi-structured with metadata. We lift the lid on unstructured data and key approaches to its storage Continue Reading
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GlaxoSmithKline R&D CDO on combining Hadoop and Docker to boost drug discovery efforts
Mark Ramsey, chief digital officer of research and development at GSK, describes how banking on big data, containers and on-premise technologies is speeding up the company’s efforts to uncover new drugs and improve the hit rate of its clinical trials Continue Reading
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Trust and openness vital to get benefits from supply chain automation
Supply chain automation is benefiting from new technological developments, such as blockchain, 5G and machine learning – as companies such as Maersk, Opel and Nestlé are proving Continue Reading
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Servitisation: What it is and how it can transform companies
The idea that every product-based company needs to put service first is a radical shift in how businesses organise themselves. Is it more than rhetoric? Continue Reading
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An IT operating model for the digital age
Enterprises need to form cross-functional teams and give them the mandate to work together towards a single goal Continue Reading
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Why AI must move beyond pattern-matching
Artificial intelligence and deep learning have revolutionised applications such as computer vision, but more complex problems require a different approach Continue Reading
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Ethical AI requires collaboration and framework development
Countries and companies are attending to the ethics of artificial intelligence technology use. Such efforts need to be collectively determined to result in solid frameworks Continue Reading
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AI elevates predictive maintenance for Kone and ThyssenKrupp
Kone and ThyssenKrupp are using artificial intelligence to improve predictive maintenance of their lifts and escalators Continue Reading
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Currency of data separates leaders from laggards
With customer data growing in ever-evolving volumes, we look at how companies are using data analytics to stay in control Continue Reading
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Congolese health workers and patients benefit from Couchbase database
Belgian public health consulting firm AEDES has worked with a local partner in the Democratic Republic of Congo to deliver a health information management system based on Couchbase Continue Reading
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How artificial intelligence can aid and replace higher order human creativity
Much is made of AI augmenting human intelligence with simple automation, but might higher order human creativity go the same way? Continue Reading
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Silicon Valley startups home in on pressing value from data
A slew of California-based startup and early-stage data analytics companies are promising CIOs better ways to get value from their investments in databases and analytics Continue Reading
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Customer analytics applications add artificial intelligence to reduce market ‘friction’
Customer analytics applications developers are seeking to add layers of intelligence to improve sellers’ interactions with buyers Continue Reading
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Machines delve deep into customer minds
Deep learning can help customer insight teams advance rapidly in their mission to understand their customers Continue Reading
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Data Lab CEO Gillian Docherty on how data can boost Scottish economy
Gillian Docherty, CEO of The Data Lab, outlines the organisation’s mission to turn analytics and artificial intelligence to benefit Scotland’s economy Continue Reading
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Are you human? How to defeat the bots in e-commerce
Theatres and other entertainment venues are in a constant war with ticket fraudsters commanding botnet armies, as are other purveyors of high-value, limited-edition goods Continue Reading
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Smart speakers open new windows into customer behaviour for CRM
Voice recognition has become a new frontier for customer relationship management. What does the new voice channel mean for understanding consumers and how will voice data integrate with existing customer intelligence? Continue Reading
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Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix
Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
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Automated decision making shows worrying signs of limitation
AI and data-driven decision making projects need to be handled with care – worrying limitations revealed in the law and healthcare Continue Reading
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Data management: What does the future hold?
We explore how firms are replacing transactional database management systems with new database architectures Continue Reading
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MicroStrategy CEO Michael Saylor speaks about ‘expanding universe’ of BI
Co-founder and CEO of MicroStrategy takes the long view on business intelligence and sees its universe expanding with mobile technologies Continue Reading
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What it takes for the internet of things to take off in ASEAN
Besides lowering adoption costs, an ecosystem of governments, technology suppliers and telcos is necessary for the internet of things to flourish in Southeast Asia Continue Reading
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Understanding analytics and storage performance
Analytics workloads place specific demands on storage. We take a look at the workload profiles of analytics use cases and the storage platforms available to support them Continue Reading
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Blockchain starts to prove its value outside of finance
Technology behind bitcoin is being adopted in supply chains, power networks and even to support independent musicians Continue Reading
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Silicon Valley startups aim to make big data capture and prep slicker
A group of California-based startup and early-stage data analytics and management companies are bidding to make big data, including sensor data, more tractable for analysis Continue Reading
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Storage 101: Object storage vs block vs file
We recap the key attributes of file and block storage access and the pros and cons of object storage, a method that offers key benefits but also drawbacks compared with SAN and NAS Continue Reading
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CW@50: Networks replace hierarchies – how IT changed society
The first issue of Computer Weekly in 1966 predicted huge social changes from IT – but what has really changed in 50 years? Continue Reading
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Gain insights into customer behaviour
Predictive analytics can give marketing campaigns a head start, but business stakeholders may need convincing Continue Reading
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SAP Hana storage 101
If you're starting down the road towards SAP Hana in-memory analytics you'll need to understand its storage requirements. Here are some basics to get you started Continue Reading
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CIO Interview: Graeme Hackland, Williams Martini Racing
Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading
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NoSQL database technology finds use cases, but still minority sport
From managing water meter data, through Bitcoin and video data, to web publishing, NoSQL database technology is finding real use cases. But it's likely to be stuck at 10% of the market for some time Continue Reading
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NoSQL offerings from Microsoft and Oracle
Cloud and big data applications have led to a new wave of NoSQL data stores. We look at what Microsoft and Oracle have to offer Continue Reading
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For IBM, the answer is Watson. But what is the question?
IBM is promoting its Watson natural language processing analytics technology as it tries to move its core business beyond technologies that it pioneered, but which have become commoditised. Will it fly? Continue Reading
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My first IoT project: A guide for businesses
We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project? Continue Reading
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Graph database technology starts to come of age beyond social media
Graph databases, based on mathematics known for three centuries, are starting to yield value for businesses beyond Facebook and Twitter Continue Reading
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CW@50: Data management – Five decades of prospecting for business value
Data management and business intelligence have been at the heart of business value creation for decades. Read about how Computer Weekly has tracked their promise and tribulations Continue Reading
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Combine data mining and simulation to maximise process improvement
Data mining and computer simulation can be used together to better model and improve industrial processes, city development and other complex systems Continue Reading
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Digitisation connects customers to companies on a new level
‘Digital’ provides more ways for people and businesses to connect than ever before, and a transformed role for IT in businesses old and new Continue Reading
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First steps taken on 'omni-channel' customer experience
The future customer experience might be personalised, but there is a long road ahead yet Continue Reading
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Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading