In Depth
In Depth
Artificial intelligence, automation and robotics
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Creative workers say livelihoods threatened by generative AI
Computer Weekly speaks with various creative workers about the impact generative artificial intelligence systems are having on their work and livelihoods Continue Reading
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Open source promises advantages for business applications
Open source software may provide a cost-effective approach to building business applications, as well as ensuring transparency, but there are challenges to keep in mind Continue Reading
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How AllSaints, L’Oreal and Deliveroo are using AI to improve CX
From fuelling chatbots and digital assistants, to helping with retail media targeting, retailers continue to announce ways artificial intelligence is helping them boost customer experiences online Continue Reading
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Storage technology explained: Ransomware and storage and backup
We look at ransomware attacks, and the importance of good backup practice as well as immutable snapshots, air-gapping, network segmentation, AI anomaly detection and supplier warranties Continue Reading
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Netherlands formulates vision to address risks of GenAI
There are numerous risks and challenges associated with generative AI – which is why the Dutch government has formulated a vision document for its responsible and safe use in the Netherlands Continue Reading
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LLMs explained: A developer’s guide to getting started
A guide to help enterprise developers use large language models securely, efficiently and cost-effectively in their applications Continue Reading
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Trends driving cyber security in 2024
While cyber security breaches are not going away, emerging threats are driving new and innovative approaches to IT security Continue Reading
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Why developers must work smarter, not just faster, with generative AI
With a lot to play for, including legal precedents, how can dev teams approach GenAI risks with a view to strong mitigation strategies? Continue Reading
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Sea-Lion explained: Southeast Asia’s first large language model
The Sea-Lion large language model was built to cater to the language and cultural diversity of Southeast Asia, which is currently underserved by existing models that mostly originate from the West Continue Reading
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IT security strategy: Assessing the risks of generative AI
Most industry watchers see 2024 as the year when generative AI and large language models will begin moving into enterprise IT Continue Reading
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UK police facial recognition explained: What you need to know
In this essential guide, Computer Weekly looks at the use of facial recognition technology by UK police forces, including the points of contention around its deployment so far and where it’s heading next Continue Reading
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Crew Clothing head of IT: ‘The projects don’t stop’
Crew Clothing parted ways with its senior leadership team in 2023, but there is a clear roadmap in place for technology transformation – and it doesn’t involve an ERP system Continue Reading
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Retail’s Big Show: Reporting from the retail technology front line
What themes will we be seeing in the retail tech space over the next year according to the 2024 National Retail Federation’s Big Show? Continue Reading
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What developers need to know about LLMs in the enterprise
We look at the main areas enterprise developers need to consider when building, testing and deploying enterprise applications powered by large language models Continue Reading
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GenAI outlook: Expect industry disruption and job cuts
It’s early days for generative AI, but as the technology becomes more pervasive, the business services sector is likely to experience big changes Continue Reading
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Six ways to use LLMs operationally in the enterprise
Where are the business value, risk and deployment difficulties of LLMs? Here are some of Forrester’s top tips Continue Reading
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Data: the golden thread of military defence
Information has been the lifeblood of warfare for centuries and modern data strategies are no different. From frontline fighters to logistics, manufacturing, R&D, and recruitment, data is crucial Continue Reading
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Digital twins to virtualise the world
The industrial metaverse and digital twins are related but are not necessarily the same – so where will digital twins play the most important role? Continue Reading
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How hybrid work patterns change end user computing
While some organisations have mandated that staff return to the office, many places still operate a hybrid policy – we look at the IT admin challenges Continue Reading
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How generative AI is put to work in business applications
Generative AI has kicked up a storm in 2023. We look the opportunities and challenges for businesses, highlighting a range of live applications Continue Reading
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UAE university vies for international recognition in AI education and research
The UAE is betting heavily on its new AI university to develop local talent and boost the country into a position of thought leadership Continue Reading
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The future of business software
The enterprise application software market has changed radically. We look at what is driving IT investments Continue Reading
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Enterprise beams up GenAI and consumer UX to make key applications fly
We look at how generative AI is changing the way enterprise software works Continue Reading
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Luxembourg-based cloud provider aims to transform the AI landscape in Europe
Gcore runs cloud services worldwide, which gives it a front-row seat for observing global computing trends, and now the company expects to lead one of the major trends in Europe Continue Reading
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Industry 5.0: What is it and what does its future hold?
As Industry 5.0 becomes a more popular topic of conversation in the business tech world, critics have come out to question its legitimacy as a revolution instead of a progression Continue Reading
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The world's most advanced Arabic LLM is now available on open source
On 30 August 2023, Abu Dhabi-based Inception, a subsidiary of G42, announced the release of an Arabic large language model to open source Continue Reading
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Greek data watchdog to rule on AI systems in refugee camps
A forthcoming decision on the compliance of surveillance and security systems in Greek refugee camps could set a precedent for how AI and biometric systems are deployed for ‘migration management’ in Europe Continue Reading
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AI interview: Gavin Mueller, media studies professor
Author Gavin Mueller speaks to Computer Weekly about the history of resistance to automation, and why Luddite perspectives and practices are useful in pushing for more equitable digital futures Continue Reading
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Automated cloud IR: Empowering cyber with AI-powered playbooks
As cyber threats increasingly target cloud infrastructure, demand for robust and reliable incident response measures is through the roof. Find out why you might want to consider bringing artificial intelligence into play Continue Reading
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Retailers and customers alike open to AI, but calls for caution
Retail-related studies into AI’s influence suggest its capabilities are welcome by the sector and shoppers alike – but tech leaders advise treading cautiously Continue Reading
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AI-powered cloud SIEM: Real-time threat intel boosts defences
Thanks to their advanced data analysis and predictive capabilities, AI and ML will be valuable protective tools going forward. Learn about the potential of AI-backed cloud SIEM technology Continue Reading
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Large language models harnessed for education
Large language models are being used to teach, support and assess students, enhancing education rather than impairing it Continue Reading
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How generative AI fuels customer experience programmes
Generative AI could be a game-changer for CX if firms think use case and not tech. What do recent AI developments mean for customer experience programmes? Continue Reading
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Generative AI: Automating storage and backup management
We look at how generative artificial intelligence is being deployed to automate monitoring of repetitive tasks and report on enterprise storage and backup, but also the limits to its implementation Continue Reading
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HR software and strategies to combat staff attrition
While there is no simple technological solution to the problem of staff attrition, a combination of management strategies and business applications can improve engagement and retention Continue Reading
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Backup in the age of cloud
The 3-2-1 backup strategy remains relevant in the age of cloud, giving rise to hybrid approaches that combine on-premise and cloud backups to minimise data loss, reduce downtime and improve redundancy Continue Reading
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How to assess and stem digital transformation failures
Digital transformation projects have bred a litany of failure. How can this tendency be reversed? Continue Reading
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Norwegian data privacy experts sound alarm over generative AI
Hundreds of millions of people embrace generative artificial intelligence, blissfully ignorant of what it’s doing to data privacy. Continue Reading
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APAC career guide on AI
The multidisciplinary nature of artificial intelligence offers career opportunities not only in builder roles like engineering and data science, but also in AI ethics and applied AI Continue Reading
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Generative AI: Data privacy, backup and compliance
We look at generative AI and the risks it poses to data privacy for the enterprise, implications for backup, and potentially dangerous impacts on compliance Continue Reading
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Why low code/no code opens doors but no panacea for skills shortages
Citizen development is not without risk but it has a bright future in the enterprise, especially as a way to handle skills gaps Continue Reading
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Interview: Michael Kagan, chief technology officer, Nvidia
The chip maker's CTO explains how the compute demands of AI are pushing semiconductor technology beyond the principles of Moore's Law Continue Reading
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ChatGPT is creating a legal and compliance headache for business
ChatGPT’s increased use in the workplace has led many to question its legal and compliance implications for businesses. Experts warn that the software poses major security and copyright risks Continue Reading
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Helping small deep tech companies become giants in Belgium
Imec researchers are helping deep tech startups in Belgium become global giants Continue Reading
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Why we need advanced malware detection with AI-powered tools
AI-powered cyber security tools have now developed to a point where they are becoming an effective approach to protecting the organisation. Learn how you can benefit from adopting them Continue Reading
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How AI ethics is coming to the fore with generative AI
The hype around ChatGPT and other large language models is driving more interest in AI and putting ethical considerations surrounding their use to the fore Continue Reading
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Automation: The key to FinOps success
Workload management and automation offers a way for FinOps teams to match supply to demand for cloud-based IT in an efficient way Continue Reading
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Icelandic researcher advocates for an overhaul of artificial intelligence
While technologies such as ChatGPT provide a glimpse of what may lay ahead, they are still a long way from real intelligence Continue Reading
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The role of AI as an everyday life assistant
We speak to the co-author of a book that explores the idea of artificial intelligence-powered automation that enables machines to become customers Continue Reading
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How artificial intelligence and automation can streamline procurement
We speak to chief procurement officers about the role of artificial intelligence in helping their organisations reduce costs and tackle the economic slowdown Continue Reading
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How sustainability software bears broad benefits beyond cost savings
The imperative for organisations to do a better sustainability job is clear. There is business software that can help, with data at its core, and smart companies are acting now Continue Reading
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Vast Data’s ‘Act 2’ builds data management layer on QLC flash
Vast Data offers QLC flash bulk storage with a rapid cache I/O layer. Now, it has embarked on offering big data, analytics and application access to highly available data stores Continue Reading
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Generative AI at watershed moment with spate of legal challenges
Just over 20 years ago, Napster was closed on copyright grounds for allowing users to access digital copies of music for free. Now, a spate of legal cases have experts questioning whether OpenAI and other generative AI innovators will go the same way Continue Reading
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Face tech – recognising the retail opportunity
From age verification to catching criminals, how are retailers using facial recognition technology to push forward their businesses? Continue Reading
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AI in the Netherlands: Talent, data and responsibility
Applied researchers in the Netherlands are working to bring AI to a higher level Continue Reading
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Culture eats technology in digital transformation
Digital transformation without culture change is an empty phrase, but get the balance right and you can reap rewards Continue Reading
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Software enables new business model for Sweden-headquartered car manufacturer
One of the many things software now does with cars is to enable ‘mobility as a service’, a new business model that provides people with freedom of movement, without the cost and hassle of ownership Continue Reading
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Unstructured data and the storage it needs
We look at unstructured and semi-structured data and find increasing amounts of production workloads that have their own storage hardware – file and object – needs, including flash Continue Reading
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AI in healthcare in northern Europe suggests future pathways
AI is used sporadically across northern Europe. If the healthcare sector is to provide affordable, high-quality care as the population ages and the economy falters, it will be needed more, experts say Continue Reading
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Augmented reality in retail: The second coming
H&M, Avon, Very and others’ usage of augmented reality in retail could mean we’re reaching tipping point for the technology in 2023 Continue Reading
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The one problem with AI content moderation? It doesn’t work
The use of artificial intelligence for content moderation is likely to become more pronounced with the passage of the Online Safety Bill, but practitioners and experts question the efficacy of this approach Continue Reading
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Top trends in tech, and retail’s early adopters
Computer Weekly identifies the retail industry’s early adopters of what McKinsey & Co deems the top tech trends Continue Reading
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The importance of improving data quality at source
Data replication crises have struck government and scientific data quality efforts. A lack of scrutiny over data being used at source has led to oversights from national statistics to financial auditing Continue Reading
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A retail tech tour of the Battersea Power Station development
We check out the customer-facing digital features on display in the UK’s newest shopping site at Battersea Power Station Continue Reading
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XR and the real world: Feedback loops and spillovers
As the metaverse develops, the realism of advanced extended reality applications could allow users to take experiences, interests and strategies with them into the real world – creating spillovers from virtual to real worlds Continue Reading
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How to get structure from unstructured data
We look at how to gain structure from unstructured data, via AI/ML analytics to create new records, selecting object data via SQL and storing unstructured files in NoSQL formats Continue Reading
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Siemens aims to pioneer industrial metaverse usage
German engineering giant is exploring industrial metaverse use cases, and the Biosphere Foundation in Devon is proving out Siemens technology Continue Reading
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How Imec hopes to industrialise artificial intelligence
Pure research explores the fundamental questions of artificial intelligence, but applied research takes those ideas to industry, making it all worthwhile Continue Reading
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Candidate experience evolves to engender more emotional engagement
Despite the cost-of-living crisis, employment is high and companies need to create a compelling candidate experience when competition is strong and ‘ghosting’ is common Continue Reading
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Computer simulation at work for the future of nuclear fusion
Nuclear fusion works, just not yet well enough. Learn how software simulations running on modern supercomputers and data science are lighting up possible paths forward Continue Reading
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Retail’s robotics reboot
Walmart and Amazon are among the retailers acquiring warehouse robotics firms, during a period of significant innovation in this space Continue Reading
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AI experts question tech industry’s ethical commitments
The massive proliferation of ethical frameworks for artificial intelligence has done little to change how the technology is developed and deployed, with experts questioning the tech industry’s commitment to making it a positive social force Continue Reading
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Improving finance and accounting software with AI
Artificial intelligence algorithms and datasets have potential value across many areas in finance and accounting, but usage isn’t yet widespread Continue Reading
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Efficiency to empathy: Customer experience in cost-of living crisis
Find out how businesses can shore up their CX strategy to support consumers struggling with the cost-of-living crisis Continue Reading
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High data quality key to reducing supply chain disruption
What could be the role of data quality enhancement in reducing the supply chain disruption that has beset the UK economy because of Brexit, Covid, and war in Europe? Continue Reading
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Clickwork and labour exploitation in the digital economy
Often ignored or assumed to be work conducted by machines rather than people, Computer Weekly explores the hidden human impact of the ‘clickwork’ that underpins the global digital economy Continue Reading
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How to design a data architecture for business success
To gain business value from data, enterprises need to get their data architecture right – and the right business leadership and culture is critical to that Continue Reading
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Putting artificial intelligence and machine learning workloads in the cloud
We look at the pros and cons of putting artificial intelligence and machine learning applications in the cloud Continue Reading
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AI Sweden connects the dots to keep the country competitive
How and why a centre dedicated to accelerating the adoption of artificial intelligence technology has been created in Sweden Continue Reading
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RPA’s day has come – the intelligent evolution of a productivity bot
By trying to emulate humans for tasks such as data entry, robotic process automation has found a niche home in many an enterprise back office Continue Reading
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Bfloat16: What it is and how it impacts storage
Bfloat16 is an emerging way to handle very large numbers, developed by Google for its machine and neural learning and prediction. We look at what it means for IT and storage Continue Reading
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Mapping out the rise in checkout-free shopping
There has been a boom in the number of checkout-free stores globally, but will that growth continue and which retailers are interested? Continue Reading
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Employee experience joins CX for total enterprise view
Total experience is emerging to join up employee and customer experience for organisations intent on being holistic and progressive Continue Reading
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Embedded analytics emerges to offer new level of business intelligence
Analytics suppliers are increasingly offering embedded analytics – based inside applications, often real-time, and driven by APIs – as a way to get to the next level of business intelligence Continue Reading
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Accountability in algorithmic injustice
Computer Weekly looks at the growing number of injustices involving algorithms and automated decision-making, and what can be done to hold governments and companies accountable for the failures of computer systems they deploy Continue Reading
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How IoT and digital twins could help CIOs meet ESG pledges
Many local authorities have set ambitious net-zero targets. Can IoT technology, allied to digital twinning, help CIOs hit them? Continue Reading
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Tech sector efforts to root out forced labour are failing
Digitally mapping supply chains to identify forced labour and slavery is no longer a technology problem for the IT sector, but a lack of government enforcement and corporate inaction are major barriers to effective change Continue Reading
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Composability set to be next big thing for digital experience platforms
Digital experience platforms are the latest word in increasing customer loyalty by engaging across all channels. Gaining real-time views of customers while managing data compliantly is critical Continue Reading
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How to track greenhouse gas emissions
Companies from a range of sectors, as well as public authorities, are using software and data analytics to track greenhouse gas emissions, partly to meet new regulatory demands Continue Reading
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Secure everything, not just the weakest link
The rise in cyber attacks on supply chains has expanded the role of IT security chiefs and the complexity of keeping organisations secure Continue Reading
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How algorithmic automation could manage workers ethically
Managing workers by algorithm and automated process has generated ethical problems aplenty. Can such means be pressed into the service for a more ethical mode of worker management? We find out Continue Reading
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Using technology to reinvent stores
Technology is becoming an important part of the shopping experience at home, in stores and in-between, so how are retailers using technology to advance the store experience? Continue Reading
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Storage requirements for AI, ML and analytics in 2022
We look at what is needed for artificial intelligence and machine learning, and the pros and cons of block, file and object storage to store and access very large amounts of often unstructured data Continue Reading
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Industry clouds are all the rage, but are they driven by marketing or customer need?
Industry clouds – cloud applications designed for specific sectors – are fashionable staples of supplier marketing, but are they what corporate IT is demanding? Continue Reading
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Dynamic workforce planning gains ground in more turbulent economy
Some organisations are developing dynamic workforce planning approaches to cope with increasing economic turbulence and change – the South Central Ambulance Service is one Continue Reading
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How data analytics drives wind turbine power generation
Data analytics and related software lies behind the burgeoning wind turbine industry, with predictive maintenance to the fore. We find out how Continue Reading
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Best-of-breed cloud ERP applications proffer a modern strategy
How organisations are using best-of-breed SaaS products to fill gaps in their enterprise application strategy and deliver a modern approach to ERP Continue Reading
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Why some data-driven decisions are not to be trusted
Companies often express the desire to be data-driven – but what if the data isn’t right? Data democratisation could be part of the solution Continue Reading
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English Channel surveillance used ‘to deter and punish migrants’
Instead of opening safe and legal routes to the UK, the country’s border control ecosystem is deploying surveillance technologies in the English Channel to deter migrant crossings, it is claimed Continue Reading
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Christal Bemont, Talend CEO: Show up as yourself
Christal Bemont, CEO of data management firm Talend, reflects on coming through difficult times in solidarity with co-workers, and how data quality assumes a heightened significance in the digital era Continue Reading