http://www.computerweekly.comen-gbFri, 27 Nov 2009 17:13:00 GMThttp://www.computerweekly.com/Articles/2009/11/27/239493/government-it-strategy-aims-for-billions-of-savings.htmhttp://www.computerweekly.com/Articles/2009/11/27/239493/government-it-strategy-aims-for-billions-of-savings.htmA draft government-wide IT strategy identifies £5.7bn worth of annual savings to be made across the public sector by 2020.Fri, 27 Nov 2009 17:13:00 GMThttp://www.computerweekly.com/Articles/2009/11/27/239482/new-government-wide-it-strategy-to-be-launched-in-december.htmhttp://www.computerweekly.com/Articles/2009/11/27/239482/new-government-wide-it-strategy-to-be-launched-in-december.htmA new IT strategy expected with the pre-budget report sets out the direction for UK government technology until 2020.Fri, 27 Nov 2009 10:23:00 GMThttp://www.computerweekly.com/Articles/2009/11/26/239477/uk-national-skills-academy-for-it-to-open-next-year.htmhttp://www.computerweekly.com/Articles/2009/11/26/239477/uk-national-skills-academy-for-it-to-open-next-year.htm A National Skills Academy...Thu, 26 Nov 2009 17:03:35 GMThttp://www.computerweekly.com/Articles/2009/11/25/239461/technology-at-the-heart-of-london-stock-exchange-strategy.htmhttp://www.computerweekly.com/Articles/2009/11/25/239461/technology-at-the-heart-of-london-stock-exchange-strategy.htmTechnology featured high on the agenda as the London Stock Exchange outlined...Wed, 25 Nov 2009 15:56:00 GMThttp://www.computerweekly.com/Articles/2009/11/25/239458/npfit-lorenzo-pioneer-nhs-bury-grapples-with-issues.htmhttp://www.computerweekly.com/Articles/2009/11/25/239458/npfit-lorenzo-pioneer-nhs-bury-grapples-with-issues.htm The first NHS Trust in England to install the Lorenzo 1.9 version...Wed, 25 Nov 2009 15:18:48 GMThttp://www.computerweekly.com/Articles/2009/11/24/239444/cios-have-critical-role-in-guiding-business-out-of-recession-says-sap.htmhttp://www.computerweekly.com/Articles/2009/11/24/239444/cios-have-critical-role-in-guiding-business-out-of-recession-says-sap.htmChief information officers have a critical role to play in the next five years as businesses continue to feel the effects of the economic recession, says Chakib Bouhdary, chief value officer at SAP.Tue, 24 Nov 2009 14:26:00 GMThttp://www.computerweekly.com/Articles/2009/11/24/236761/10-reasons-to-deploy-wan-optimization-in-an-economic-downturn.htmhttp://www.computerweekly.com/Articles/2009/11/24/236761/10-reasons-to-deploy-wan-optimization-in-an-economic-downturn.htmIt's no secret that companies often cut IT budgets in times of economic difficulty. The trick to survival is targeted investments...Tue, 24 Nov 2009 11:57:00 GMThttp://www.computerweekly.com/Articles/2009/11/23/239434/cbi-predicts-decade-of-it-driven-business-change.htmhttp://www.computerweekly.com/Articles/2009/11/23/239434/cbi-predicts-decade-of-it-driven-business-change.htm Businesses need to adapt quickly to meet the opportunities offered by new technology, says employers organisation the CBI. Technology will form the...Mon, 23 Nov 2009 16:32:03 GMThttp://www.computerweekly.com/Articles/2009/11/20/239411/staffordshire-university-saves-6000-with-document-management.htmhttp://www.computerweekly.com/Articles/2009/11/20/239411/staffordshire-university-saves-6000-with-document-management.htm Staffordshire University has saved more than £6,000 a year after rolling out a document management and imaging system. The university...Fri, 20 Nov 2009 16:52:17 GMThttp://www.computerweekly.com/Articles/2009/11/20/239402/digital-economy-bill-supports-creative-and-digital-industries.htmhttp://www.computerweekly.com/Articles/2009/11/20/239402/digital-economy-bill-supports-creative-and-digital-industries.htmThe UK digital economy accounts for nearly 10% of the revenue produced by the whole British economy each year, according to business secretary Fri, 20 Nov 2009 12:25:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/238858/why-archive-your-email-and-for-how-long.htmhttp://www.computerweekly.com/Articles/2009/11/20/238858/why-archive-your-email-and-for-how-long.htmEmail is a business critical application for nearly every organisation, but the ease of distribution, storage and deletion presents huge challenges as to how to retain vital information contained within email traffic.Fri, 20 Nov 2009 11:23:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmhttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmWhy always-on-business requires always-on-emailFri, 20 Nov 2009 10:40:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/234657/measuring-roi-from-crm.htmhttp://www.computerweekly.com/Articles/2009/11/20/234657/measuring-roi-from-crm.htmThe promise of CRM technology lies in improved marketing, customer satisfaction and increased sales productivity: all can have direct impact on the bottom line. Fri, 20 Nov 2009 10:26:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htmhttp://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htmToday’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. Thu, 19 Nov 2009 16:47:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238755/the-role-of-provisioning-in-improving-business-processes.htmhttp://www.computerweekly.com/Articles/2009/11/19/238755/the-role-of-provisioning-in-improving-business-processes.htmIT executives are faced with some interesting and challenging decisions: how to balance organizational pressures to create new business applications - against real economic pressures to reduce costs - against the environmental pressures of dealing with the growing number, complexity and specific compliance requirements of IT systems.Thu, 19 Nov 2009 16:30:58 GMThttp://www.computerweekly.com/Articles/2009/11/19/238460/linking-operational-excellence-to-strategy-execution.htmhttp://www.computerweekly.com/Articles/2009/11/19/238460/linking-operational-excellence-to-strategy-execution.htmCompanies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.Thu, 19 Nov 2009 15:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/237921/why-you-should-consider-hosted-messaging-security.htmhttp://www.computerweekly.com/Articles/2009/11/19/237921/why-you-should-consider-hosted-messaging-security.htmClick to download your copy of an Osterman Research White Paper that looks at why you should consider hosted messaging security.Thu, 19 Nov 2009 10:17:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/237424/addressing-the-cost-of-compliance.htmhttp://www.computerweekly.com/Articles/2009/11/19/237424/addressing-the-cost-of-compliance.htmIncreasing governmental, industry, partner/ customer and internal requirements are tasking organisations to address an ever-widening range of compliance requirementsThu, 19 Nov 2009 10:15:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238075/customer-satisfaction-benchmarking.htmhttp://www.computerweekly.com/Articles/2009/11/19/238075/customer-satisfaction-benchmarking.htmToday’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. Thu, 19 Nov 2009 09:44:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/237450/rethink-virtualization-in-business-terms.htmhttp://www.computerweekly.com/Articles/2009/11/19/237450/rethink-virtualization-in-business-terms.htmThe allure of virtualization is clear. For IT organizations, virtualized solutions are faster to deploy and lead to increased hardware utilization and lower power and cooling costs. Thu, 19 Nov 2009 09:00:00 GMT