http://www.computerweekly.comen-gbFri, 06 Nov 2009 15:17:00 GMThttp://www.computerweekly.com/Articles/2009/11/06/238463/marks-spencer-to-kick-off-major-sap-roll-out.htmhttp://www.computerweekly.com/Articles/2009/11/06/238463/marks-spencer-to-kick-off-major-sap-roll-out.htmMarks & Spencer will start implementing SAP software in its core systems next year following successful implementation in other parts of the company. Fri, 06 Nov 2009 15:17:00 GMThttp://www.computerweekly.com/Articles/2009/11/03/238393/congestion-charge-suffers-technical-glitch-as-ibm-takes-over-contract.htmhttp://www.computerweekly.com/Articles/2009/11/03/238393/congestion-charge-suffers-technical-glitch-as-ibm-takes-over-contract.htmThe London congestion charge system went down yesterday after IBM took over the contract from Capita.Tue, 03 Nov 2009 13:46:00 GMThttp://www.computerweekly.com/Articles/2009/11/02/238074/customer-experience-management-the-next-frontier-for-support-centres.htmhttp://www.computerweekly.com/Articles/2009/11/02/238074/customer-experience-management-the-next-frontier-for-support-centres.htmWhen looking at technology in the context of Customer Experience Management (CEM), it needs to embrace CEM methodologies, enable the delivery of the brand promise and measure the experience. Mon, 02 Nov 2009 16:51:00 GMThttp://www.computerweekly.com/Articles/2009/10/27/238311/defra-defends-accenture-over-flawed-350m-it-system.htmhttp://www.computerweekly.com/Articles/2009/10/27/238311/defra-defends-accenture-over-flawed-350m-it-system.htm Top civil servants have defended Accenture after it helped to deliver a "fundamentally flawed" £350m IT system to pay EU subsidies to farmers. Helen...Tue, 27 Oct 2009 13:50:00 GMThttp://www.computerweekly.com/Articles/2009/10/26/238296/barclays-systems-crash.htmhttp://www.computerweekly.com/Articles/2009/10/26/238296/barclays-systems-crash.htmCustomers of Barclays Bank were unable to use some services this morning as a result of an unidentified system problem.Mon, 26 Oct 2009 12:52:00 GMThttp://www.computerweekly.com/Articles/2009/10/13/237921/why-you-should-consider-hosted-messaging-security.htmhttp://www.computerweekly.com/Articles/2009/10/13/237921/why-you-should-consider-hosted-messaging-security.htmClick to download your copy of an Osterman Research White Paper that looks at why you should consider hosted messaging security.Tue, 13 Oct 2009 10:08:00 GMThttp://www.computerweekly.com/Articles/2009/09/10/237646/cios-focus-on-analytics-to-drive-business.htmhttp://www.computerweekly.com/Articles/2009/09/10/237646/cios-focus-on-analytics-to-drive-business.htmBusiness intelligence and analytics are the top priority for CIOs, an IBM study reveals.Thu, 10 Sep 2009 10:33:00 GMThttp://www.computerweekly.com/Articles/2009/08/10/237257/everton-fc-scores-with-exclaimer-e-mail-tools.htmhttp://www.computerweekly.com/Articles/2009/08/10/237257/everton-fc-scores-with-exclaimer-e-mail-tools.htmEverton Football Club has deployed an e-mail management system from Exclaimer to help it manage corporate branding and marketing.Mon, 10 Aug 2009 12:31:00 GMThttp://www.computerweekly.com/Articles/2009/07/24/236739/email-archiving-the-easy-way.-online.htmhttp://www.computerweekly.com/Articles/2009/07/24/236739/email-archiving-the-easy-way.-online.htmThe complexities of archiving email in-house are often underestimated - there's painful maintenance and upgrades of hardware and software - not to mention the difficulties predicting storage requirements for the future. Fri, 24 Jul 2009 14:00:00 GMThttp://www.computerweekly.com/Articles/2009/07/23/237012/point-of-sale-pos-software-software-essential-guide.htmhttp://www.computerweekly.com/Articles/2009/07/23/237012/point-of-sale-pos-software-software-essential-guide.htmPoint of Sale (POS) software, also known as electronic Point of Sale (ePOS), is an essential application for retail or hospitality businesses because it manages checkout operations and is what the customer sees when they make a transaction.Thu, 23 Jul 2009 10:39:00 GMThttp://www.computerweekly.com/Articles/2009/07/23/237004/enterprise-resource-planning-erp-software-suppliers-essential-guide.htmhttp://www.computerweekly.com/Articles/2009/07/23/237004/enterprise-resource-planning-erp-software-suppliers-essential-guide.htmEnterprise Resource Planning (ERP) software suppliers come in all shapes and sizes, with the vital business process software available as a client server application, a hosted ERP service or even via a web-based portal.Thu, 23 Jul 2009 10:30:00 GMThttp://www.computerweekly.com/Articles/2009/07/21/236980/lonely-software-licences-ripe-for-datacentre-cost-savings.htmhttp://www.computerweekly.com/Articles/2009/07/21/236980/lonely-software-licences-ripe-for-datacentre-cost-savings.htm Companies today are doing everything they can to cut costs. From layoffs to forced furloughs and salary reductions, large and small firms alike are scrambling...Tue, 21 Jul 2009 16:35:17 GMThttp://www.computerweekly.com/Articles/2009/07/17/236944/apollo-11-computer-weekly-july-24-1969-edition.htmhttp://www.computerweekly.com/Articles/2009/07/17/236944/apollo-11-computer-weekly-july-24-1969-edition.htmWhat was happening in the IT world in July 1969 when Apollo 11 achieved its goal of putting a man on the moon?Fri, 17 Jul 2009 15:29:00 GMThttp://www.computerweekly.com/Articles/2009/07/13/236873/project-management-software-essential-guide.htmhttp://www.computerweekly.com/Articles/2009/07/13/236873/project-management-software-essential-guide.htmThere are literally dozens of good project management software applications out there, with Microsoft Project being one of the most popular mid-range project management packages, and the likes of Primavera being popular at the higher end.Mon, 13 Jul 2009 15:00:00 GMThttp://www.computerweekly.com/Articles/2009/06/30/236690/fast-track-protects-sports-business-with-e-mail-continuity.htmhttp://www.computerweekly.com/Articles/2009/06/30/236690/fast-track-protects-sports-business-with-e-mail-continuity.htmSports marketing agency Fast Track has invested in e-mail continuity technology to avoid potential losses of £8,000 an hour. Tue, 30 Jun 2009 08:41:00 GMThttp://www.computerweekly.com/Articles/2009/06/09/235350/the-total-cost-of-email-putting-a-price-tag-on-your-email-environment.htmhttp://www.computerweekly.com/Articles/2009/06/09/235350/the-total-cost-of-email-putting-a-price-tag-on-your-email-environment.htmYou can’t afford to ignore email archiving, security, internal policy or regulatory requirements, but can you afford to keep paying for it as multiple systems on top of your email system? When you add up the full price tag for your email environment, from server to soft ware to risk management and staff costs, it becomes clear why running everything in-house can mean you spend far more of your budget on maintenance than innovation.Tue, 09 Jun 2009 15:39:00 GMThttp://www.computerweekly.com/Articles/2009/05/14/236046/can-it-improvements-help-prevent-another-baby-p-case.htmhttp://www.computerweekly.com/Articles/2009/05/14/236046/can-it-improvements-help-prevent-another-baby-p-case.htmA range of measures to try to improve the IT used by social workers have been announced, after a report found poor IT played a role in the failures at Haringey Council that led to the death of 17-month-old Baby Peter. Thu, 14 May 2009 11:49:00 GMThttp://www.computerweekly.com/Articles/2009/05/07/235841/data-encryption-is-hard-to-do-best-practices-for-successfully-deploying-and-managing-data-encryption-on-laptops.htmhttp://www.computerweekly.com/Articles/2009/05/07/235841/data-encryption-is-hard-to-do-best-practices-for-successfully-deploying-and-managing-data-encryption-on-laptops.htmData encryption is the best available technology to prevent the loss of confidential data when laptops and mobile devices are lost or stolen and has become a “must-have” technology for businesses, government agencies - healthcare organisations, and other enterprises. Thu, 07 May 2009 10:47:00 GMThttp://www.computerweekly.com/Articles/2009/05/07/235921/micro-focus-buys-borland.htmhttp://www.computerweekly.com/Articles/2009/05/07/235921/micro-focus-buys-borland.htm Mainframe tools specialist Micro Focus has acquired application development company Borland and the application testing and automated software quality business...Thu, 07 May 2009 08:05:08 GMThttp://www.computerweekly.com/Articles/2009/04/28/235829/email-encryption-the-easy-way.htmhttp://www.computerweekly.com/Articles/2009/04/28/235829/email-encryption-the-easy-way.htmData Loss is in the news; Keep your emails private. Emails regularly contain valuable business information, intellectual property, pricing information and customer details. Encryption can help ensure this data remains private. Tue, 28 Apr 2009 16:19:00 GMT