http://www.computerweekly.comen-gbFri, 20 Nov 2009 12:19:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/235829/email-encryption-the-easy-way.htmhttp://www.computerweekly.com/Articles/2009/11/20/235829/email-encryption-the-easy-way.htmData Loss is in the news; Keep your emails private. Emails regularly contain valuable business information, intellectual property, pricing information and customer details. Encryption can help ensure this data remains private. Fri, 20 Nov 2009 12:19:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/238858/why-archive-your-email-and-for-how-long.htmhttp://www.computerweekly.com/Articles/2009/11/20/238858/why-archive-your-email-and-for-how-long.htmEmail is a business critical application for nearly every organisation, but the ease of distribution, storage and deletion presents huge challenges as to how to retain vital information contained within email traffic.Fri, 20 Nov 2009 11:23:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmhttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmWhy always-on-business requires always-on-emailFri, 20 Nov 2009 10:40:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238522/remote-video-monitoring.htmhttp://www.computerweekly.com/Articles/2009/11/19/238522/remote-video-monitoring.htmRemote video monitoring takes video surveillance a giant step forward. It is composed of two-way interactive audio technology that combines existing DVR technology and video surveillance systems with monitoring processes to provide real-time voice and video images to a central monitoring station for alarm verification and action.Thu, 19 Nov 2009 16:30:57 GMThttp://www.computerweekly.com/Articles/2009/11/19/237921/why-you-should-consider-hosted-messaging-security.htmhttp://www.computerweekly.com/Articles/2009/11/19/237921/why-you-should-consider-hosted-messaging-security.htmClick to download your copy of an Osterman Research White Paper that looks at why you should consider hosted messaging security.Thu, 19 Nov 2009 10:17:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238074/customer-experience-management-the-next-frontier-for-support-centres.htmhttp://www.computerweekly.com/Articles/2009/11/19/238074/customer-experience-management-the-next-frontier-for-support-centres.htmWhen looking at technology in the context of Customer Experience Management (CEM), it needs to embrace CEM methodologies, enable the delivery of the brand promise and measure the experience. Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236053/11-questions-that-all-cios-shoud-ask-their-it-manager.htmhttp://www.computerweekly.com/Articles/2009/11/19/236053/11-questions-that-all-cios-shoud-ask-their-it-manager.htmEvery business is looking for ways to be more efficient. You know information technology is critical — you can't be in business without it. But what is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization?Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/235423/the-total-cost-of-email-putting-a-price-tag-on-your-email-environment.htmhttp://www.computerweekly.com/Articles/2009/11/19/235423/the-total-cost-of-email-putting-a-price-tag-on-your-email-environment.htmYour IT budget is probably going to be reviewed over the next year; now is the time to look at where you can make savings without making compromises. Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/06/238463/marks-spencer-to-kick-off-major-sap-roll-out.htmhttp://www.computerweekly.com/Articles/2009/11/06/238463/marks-spencer-to-kick-off-major-sap-roll-out.htmMarks & Spencer will start implementing SAP software in its core systems next year following successful implementation in other parts of the company. Fri, 06 Nov 2009 15:17:00 GMThttp://www.computerweekly.com/Articles/2009/11/03/238393/congestion-charge-suffers-technical-glitch-as-ibm-takes-over-contract.htmhttp://www.computerweekly.com/Articles/2009/11/03/238393/congestion-charge-suffers-technical-glitch-as-ibm-takes-over-contract.htmThe London congestion charge system went down yesterday after IBM took over the contract from Capita.Tue, 03 Nov 2009 13:46:00 GMThttp://www.computerweekly.com/Articles/2009/10/27/238311/defra-defends-accenture-over-flawed-350m-it-system.htmhttp://www.computerweekly.com/Articles/2009/10/27/238311/defra-defends-accenture-over-flawed-350m-it-system.htm Top civil servants have defended Accenture after it helped to deliver a "fundamentally flawed" £350m IT system to pay EU subsidies to farmers. Helen...Tue, 27 Oct 2009 13:50:00 GMThttp://www.computerweekly.com/Articles/2009/10/26/238296/barclays-systems-crash.htmhttp://www.computerweekly.com/Articles/2009/10/26/238296/barclays-systems-crash.htmCustomers of Barclays Bank were unable to use some services this morning as a result of an unidentified system problem.Mon, 26 Oct 2009 12:52:00 GMThttp://www.computerweekly.com/Articles/2009/09/19/237931/the-obama-approach-to-reducing-it-opex.htmhttp://www.computerweekly.com/Articles/2009/09/19/237931/the-obama-approach-to-reducing-it-opex.htm If you have as a key goal on your MBOs to achieve a significant reduction in your IT opex costs then listen carefully to the subplot in US president Barack...Sat, 19 Sep 2009 14:49:00 GMThttp://www.computerweekly.com/Articles/2009/09/10/237646/cios-focus-on-analytics-to-drive-business.htmhttp://www.computerweekly.com/Articles/2009/09/10/237646/cios-focus-on-analytics-to-drive-business.htmBusiness intelligence and analytics are the top priority for CIOs, an IBM study reveals.Thu, 10 Sep 2009 10:33:00 GMThttp://www.computerweekly.com/Articles/2009/08/10/237257/everton-fc-scores-with-exclaimer-e-mail-tools.htmhttp://www.computerweekly.com/Articles/2009/08/10/237257/everton-fc-scores-with-exclaimer-e-mail-tools.htmEverton Football Club has deployed an e-mail management system from Exclaimer to help it manage corporate branding and marketing.Mon, 10 Aug 2009 12:31:00 GMThttp://www.computerweekly.com/Articles/2009/07/23/237012/point-of-sale-pos-software-software-essential-guide.htmhttp://www.computerweekly.com/Articles/2009/07/23/237012/point-of-sale-pos-software-software-essential-guide.htmPoint of Sale (POS) software, also known as electronic Point of Sale (ePOS), is an essential application for retail or hospitality businesses because it manages checkout operations and is what the customer sees when they make a transaction.Thu, 23 Jul 2009 10:39:00 GMThttp://www.computerweekly.com/Articles/2009/07/23/237004/enterprise-resource-planning-erp-software-suppliers-essential-guide.htmhttp://www.computerweekly.com/Articles/2009/07/23/237004/enterprise-resource-planning-erp-software-suppliers-essential-guide.htmEnterprise Resource Planning (ERP) software suppliers come in all shapes and sizes, with the vital business process software available as a client server application, a hosted ERP service or even via a web-based portal.Thu, 23 Jul 2009 10:30:00 GMThttp://www.computerweekly.com/Articles/2009/07/21/236980/lonely-software-licences-ripe-for-datacentre-cost-savings.htmhttp://www.computerweekly.com/Articles/2009/07/21/236980/lonely-software-licences-ripe-for-datacentre-cost-savings.htm Companies today are doing everything they can to cut costs. From layoffs to forced furloughs and salary reductions, large and small firms alike are scrambling...Tue, 21 Jul 2009 16:35:17 GMThttp://www.computerweekly.com/Articles/2009/07/17/236944/apollo-11-computer-weekly-july-24-1969-edition.htmhttp://www.computerweekly.com/Articles/2009/07/17/236944/apollo-11-computer-weekly-july-24-1969-edition.htmWhat was happening in the IT world in July 1969 when Apollo 11 achieved its goal of putting a man on the moon?Fri, 17 Jul 2009 15:29:00 GMThttp://www.computerweekly.com/Articles/2009/07/13/236873/project-management-software-essential-guide.htmhttp://www.computerweekly.com/Articles/2009/07/13/236873/project-management-software-essential-guide.htmThere are literally dozens of good project management software applications out there, with Microsoft Project being one of the most popular mid-range project management packages, and the likes of Primavera being popular at the higher end.Mon, 13 Jul 2009 15:00:00 GMT