http://www.computerweekly.comen-gbTue, 02 Feb 2010 10:27:44 GMThttp://www.computerweekly.com/Articles/2010/02/02/240157/aviva-uses-web-2.0-to-build-corporate-culture-with-global-reach.htmhttp://www.computerweekly.com/Articles/2010/02/02/240157/aviva-uses-web-2.0-to-build-corporate-culture-with-global-reach.htm Aviva A string of acquisitions and mergers over the past few years turned Aviva into the world's fifth-largest insurance company, but left a heady...Tue, 02 Feb 2010 10:27:44 GMThttp://www.computerweekly.com/Articles/2010/01/08/239880/five-tips-for-implementing-remote-working.htmhttp://www.computerweekly.com/Articles/2010/01/08/239880/five-tips-for-implementing-remote-working.htmUnified communications technology is helping many companies hit by absenteeism because of the snow-related travel chaos as suppliers report a surge in queries from businesses, according to IT consultancy NCC Group.Fri, 08 Jan 2010 12:02:00 GMThttp://www.computerweekly.com/Articles/2010/01/08/239870/smes-look-to-unified-comms-to-beat-the-weather.htmhttp://www.computerweekly.com/Articles/2010/01/08/239870/smes-look-to-unified-comms-to-beat-the-weather.htmThe cold snap has led to a 20% increase in queries about unified communications from small and medium companies.Fri, 08 Jan 2010 09:02:00 GMThttp://www.computerweekly.com/Articles/2010/01/07/239855/networks-telecoms-trends-to-watch-in-2010.htmhttp://www.computerweekly.com/Articles/2010/01/07/239855/networks-telecoms-trends-to-watch-in-2010.htmThe single most important event in the UK telecommunications market in 2010 is likely to be the passing of the Digital Economy Bill. Thu, 07 Jan 2010 13:22:00 GMThttp://www.computerweekly.com/Articles/2009/12/21/239739/top-10-stories-in-telecoms-and-networks-2009.htmhttp://www.computerweekly.com/Articles/2009/12/21/239739/top-10-stories-in-telecoms-and-networks-2009.htmThe Digital Britain report, broadband speeds, taxes and privacy have dominated the world of networks and telecoms this year…Mon, 21 Dec 2009 08:20:00 GMThttp://www.computerweekly.com/Articles/2009/12/01/236762/5-steps-to-successful-it-consolidation-and-virtualization.htmhttp://www.computerweekly.com/Articles/2009/12/01/236762/5-steps-to-successful-it-consolidation-and-virtualization.htmThis paper lays out 5 steps to successful IT consolidation and virtualization projects. Tue, 01 Dec 2009 11:58:00 GMThttp://www.computerweekly.com/Articles/2009/12/01/236763/an-in-depth-look-at-roi.htmhttp://www.computerweekly.com/Articles/2009/12/01/236763/an-in-depth-look-at-roi.htmThis white paper from Riverbed looks a range of ways a company can save money.Tue, 01 Dec 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/27/238158/top-10-security-and-global-threat-trends.htmhttp://www.computerweekly.com/Articles/2009/11/27/238158/top-10-security-and-global-threat-trends.htmThis white paper also looks at the latest trends and patterns amongst the virus and malware landscape.Fri, 27 Nov 2009 16:54:00 GMThttp://www.computerweekly.com/Articles/2009/11/24/236761/10-reasons-to-deploy-wan-optimization-in-an-economic-downturn.htmhttp://www.computerweekly.com/Articles/2009/11/24/236761/10-reasons-to-deploy-wan-optimization-in-an-economic-downturn.htmIt's no secret that companies often cut IT budgets in times of economic difficulty. The trick to survival is targeted investments...Tue, 24 Nov 2009 11:57:00 GMThttp://www.computerweekly.com/Articles/2009/11/23/239417/green-it-how-to-reduce-network-energy-demands.htmhttp://www.computerweekly.com/Articles/2009/11/23/239417/green-it-how-to-reduce-network-energy-demands.htmCompanies are faced with the twin threats of escalating energy prices and customer examination of their green credentials. Meanwhile, the network is always on and always eating power. William Knight investigates the route to green networks.Mon, 23 Nov 2009 10:24:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmhttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmWhy always-on-business requires always-on-emailFri, 20 Nov 2009 10:40:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238991/global-threat-trends.htmhttp://www.computerweekly.com/Articles/2009/11/19/238991/global-threat-trends.htmThis white paper also looks at the latest trends and patterns amongst the virus and malware landscape.Thu, 19 Nov 2009 16:54:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htmhttp://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htmToday’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. Thu, 19 Nov 2009 16:47:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238075/customer-satisfaction-benchmarking.htmhttp://www.computerweekly.com/Articles/2009/11/19/238075/customer-satisfaction-benchmarking.htmToday’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. Thu, 19 Nov 2009 09:44:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236464/virtualisation-with-intel-xeon-5500-processor-series-in-association-with-ibm-and-intel.htmhttp://www.computerweekly.com/Articles/2009/11/19/236464/virtualisation-with-intel-xeon-5500-processor-series-in-association-with-ibm-and-intel.htmImproving Data Center Flexibility, Performance and TCO with the Intel® Xeon® Processor 5500 SeriesThu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236053/11-questions-that-all-cios-shoud-ask-their-it-manager.htmhttp://www.computerweekly.com/Articles/2009/11/19/236053/11-questions-that-all-cios-shoud-ask-their-it-manager.htmEvery business is looking for ways to be more efficient. You know information technology is critical — you can't be in business without it. But what is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization?Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/237712/managing-enterprise-agility-attenda-whitepaper.htmhttp://www.computerweekly.com/Articles/2009/11/19/237712/managing-enterprise-agility-attenda-whitepaper.htmVirtualisation is one of the key answers to the industry’s IT challenges of spiralling energy costs, demand for space, server sprawl, system complexity and increasing costs. It promises to transform IT infrastructure in terms of its ability to deliver agility, resilience and cost reduction. Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236636/avaya-unified-communications-can-reduce-cell-phone-expenses.htmhttp://www.computerweekly.com/Articles/2009/11/19/236636/avaya-unified-communications-can-reduce-cell-phone-expenses.htmAvaya defines Unified Communications as orchestrated communication and collaboration across locations, time, and medium to accelerate business results.Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/10/14/238133/cancer-all-clear-on-mobile-phones-may-be-based-on-dodgy-data.htmhttp://www.computerweekly.com/Articles/2009/10/14/238133/cancer-all-clear-on-mobile-phones-may-be-based-on-dodgy-data.htm Mobile phones don't definitely cause cancer, but the research that leads to that conclusion may be flawed, say researchers who have gone through 23 controlled...Wed, 14 Oct 2009 15:33:11 GMThttp://www.computerweekly.com/Articles/2009/09/28/237889/government-covers-up-valuation-office-security-failures.htmhttp://www.computerweekly.com/Articles/2009/09/28/237889/government-covers-up-valuation-office-security-failures.htm The government has restricted circulation of an auditor's report into information security failures at the Valuation Office...Mon, 28 Sep 2009 15:32:07 GMT