http://www.computerweekly.comen-gbFri, 20 Nov 2009 10:40:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmhttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmWhy always-on-business requires always-on-emailFri, 20 Nov 2009 10:40:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238991/global-threat-trends.htmhttp://www.computerweekly.com/Articles/2009/11/19/238991/global-threat-trends.htmThis white paper also looks at the latest trends and patterns amongst the virus and malware landscape.Thu, 19 Nov 2009 16:54:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htmhttp://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htmToday’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. Thu, 19 Nov 2009 16:47:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238158/global-threat-trends.htmhttp://www.computerweekly.com/Articles/2009/11/19/238158/global-threat-trends.htmThis white paper also looks at the latest trends and patterns amongst the virus and malware landscape.Thu, 19 Nov 2009 10:11:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238075/customer-satisfaction-benchmarking.htmhttp://www.computerweekly.com/Articles/2009/11/19/238075/customer-satisfaction-benchmarking.htmToday’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. Thu, 19 Nov 2009 09:44:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236761/10-reasons-to-deploy-wan-optimization-in-an-economic-downturn.htmhttp://www.computerweekly.com/Articles/2009/11/19/236761/10-reasons-to-deploy-wan-optimization-in-an-economic-downturn.htmIt's no secret that companies often cut IT budgets in times of economic difficulty. The trick to survival is targeted investments...Thu, 19 Nov 2009 09:41:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236762/5-steps-to-successful-it-consolidation-and-virtualization.htmhttp://www.computerweekly.com/Articles/2009/11/19/236762/5-steps-to-successful-it-consolidation-and-virtualization.htmThis paper lays out 5 steps to successful IT consolidation and virtualization projects. Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236763/an-in-depth-look-at-roi.htmhttp://www.computerweekly.com/Articles/2009/11/19/236763/an-in-depth-look-at-roi.htmThis white paper from Riverbed looks a range of ways a company can save money.Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236636/avaya-unified-communications-can-reduce-cell-phone-expenses.htmhttp://www.computerweekly.com/Articles/2009/11/19/236636/avaya-unified-communications-can-reduce-cell-phone-expenses.htmAvaya defines Unified Communications as orchestrated communication and collaboration across locations, time, and medium to accelerate business results.Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236464/virtualisation-with-intel-xeon-5500-processor-series-in-association-with-ibm-and-intel.htmhttp://www.computerweekly.com/Articles/2009/11/19/236464/virtualisation-with-intel-xeon-5500-processor-series-in-association-with-ibm-and-intel.htmImproving Data Center Flexibility, Performance and TCO with the Intel® Xeon® Processor 5500 SeriesThu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/236053/11-questions-that-all-cios-shoud-ask-their-it-manager.htmhttp://www.computerweekly.com/Articles/2009/11/19/236053/11-questions-that-all-cios-shoud-ask-their-it-manager.htmEvery business is looking for ways to be more efficient. You know information technology is critical — you can't be in business without it. But what is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization?Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/237712/managing-enterprise-agility-attenda-whitepaper.htmhttp://www.computerweekly.com/Articles/2009/11/19/237712/managing-enterprise-agility-attenda-whitepaper.htmVirtualisation is one of the key answers to the industry’s IT challenges of spiralling energy costs, demand for space, server sprawl, system complexity and increasing costs. It promises to transform IT infrastructure in terms of its ability to deliver agility, resilience and cost reduction. Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/10/14/238133/cancer-all-clear-on-mobile-phones-may-be-based-on-dodgy-data.htmhttp://www.computerweekly.com/Articles/2009/10/14/238133/cancer-all-clear-on-mobile-phones-may-be-based-on-dodgy-data.htm Mobile phones don't definitely cause cancer, but the research that leads to that conclusion may be flawed, say researchers who have gone through 23 controlled...Wed, 14 Oct 2009 15:33:11 GMThttp://www.computerweekly.com/Articles/2009/09/28/237889/government-covers-up-valuation-office-security-failures.htmhttp://www.computerweekly.com/Articles/2009/09/28/237889/government-covers-up-valuation-office-security-failures.htm The government has restricted circulation of an auditor's report into information security failures at the Valuation Office...Mon, 28 Sep 2009 15:32:07 GMThttp://www.computerweekly.com/Articles/2009/09/24/237855/tackling-the-real-costs-of-remote-it-support.htmhttp://www.computerweekly.com/Articles/2009/09/24/237855/tackling-the-real-costs-of-remote-it-support.htmBusinesses and public sector organisations alike face increasingly complex IT operations, as they aim to do more with less, improve service levels, and drive up efficiency through initiatives such as mobility, flexible working and collaboration.Thu, 24 Sep 2009 16:43:00 GMThttp://www.computerweekly.com/Articles/2009/09/15/237728/cloud-computing-faces-security-storm.htmhttp://www.computerweekly.com/Articles/2009/09/15/237728/cloud-computing-faces-security-storm.htmA storm-front is brewing for cloud computing, writes Paul Zimski, vice-president of market strategy at Lumension. As developers continue to reach towards the sky with insecure infrastructure, the chances for a disastrous squall increase every day. Tue, 15 Sep 2009 16:14:00 GMThttp://www.computerweekly.com/Articles/2009/09/09/237638/the-ten-commandments-for-web-2.0.htmhttp://www.computerweekly.com/Articles/2009/09/09/237638/the-ten-commandments-for-web-2.0.htm Security supplier Websense has published the 10 commandments for businesses to adhere to if they are to get the best out of web 2.0 technologies. Survey...Wed, 09 Sep 2009 15:56:00 GMThttp://www.computerweekly.com/Articles/2009/07/28/237069/network-monitoring-essential-guide.htmhttp://www.computerweekly.com/Articles/2009/07/28/237069/network-monitoring-essential-guide.htmNetwork monitoring systems and network testing technologies have evolved greatly over time, offering more automation, more ways to test servers and systems, and more ways to alert network administrators, sysadmins and IT managers of problems with the network and internal systems. Tue, 28 Jul 2009 09:00:00 GMThttp://www.computerweekly.com/Articles/2009/07/20/236959/mobile-networks-the-evolution-will-be-televised.htmhttp://www.computerweekly.com/Articles/2009/07/20/236959/mobile-networks-the-evolution-will-be-televised.htmWiMAX and LTE networks promise to bring to users the prospect of high quality mobile broadband services. .We find out what new innovations Swedish communications giant Ericssonit has up its sleeve.Mon, 20 Jul 2009 15:00:00 GMThttp://www.computerweekly.com/Articles/2009/06/23/236548/computer-networking.htmhttp://www.computerweekly.com/Articles/2009/06/23/236548/computer-networking.htmComputer networking enables you to set up home computer or small business computer networks which link PCs and peripherals up using cabled or wireless computer networking.Tue, 23 Jun 2009 11:15:00 GMT