http://www.computerweekly.comen-gbFri, 20 Nov 2009 12:02:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/237391/how-to-prevent-cybercrime.htmhttp://www.computerweekly.com/Articles/2009/11/20/237391/how-to-prevent-cybercrime.htmIt’s not difficult to identify the steps to take to secure your business from cyber threats. This guide provides you with a roadmap to get you started. Fri, 20 Nov 2009 12:02:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/239393/first-pictures-of-google-chrome-os.htmhttp://www.computerweekly.com/Articles/2009/11/20/239393/first-pictures-of-google-chrome-os.htmChrome OS is Google's attempt to build an open source operating system for cloud computing, which will run on netbooks.Fri, 20 Nov 2009 11:48:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/238858/why-archive-your-email-and-for-how-long.htmhttp://www.computerweekly.com/Articles/2009/11/20/238858/why-archive-your-email-and-for-how-long.htmEmail is a business critical application for nearly every organisation, but the ease of distribution, storage and deletion presents huge challenges as to how to retain vital information contained within email traffic.Fri, 20 Nov 2009 11:23:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmhttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmWhy always-on-business requires always-on-emailFri, 20 Nov 2009 10:40:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/234657/measuring-roi-from-crm.htmhttp://www.computerweekly.com/Articles/2009/11/20/234657/measuring-roi-from-crm.htmThe promise of CRM technology lies in improved marketing, customer satisfaction and increased sales productivity: all can have direct impact on the bottom line. Fri, 20 Nov 2009 10:26:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/239387/inside-chrome-os-google-reveals-design-objectives-of-cloud-operating-system.htmhttp://www.computerweekly.com/Articles/2009/11/19/239387/inside-chrome-os-google-reveals-design-objectives-of-cloud-operating-system.htm Google has unveiled the design plans for Chrome OS, its operating system for cloud computing. Chrome OS is an evolution of the Chrome web browser,...Thu, 19 Nov 2009 19:19:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/239384/chrome-os-preview-the-wait-is-nearly-over.htmhttp://www.computerweekly.com/Articles/2009/11/19/239384/chrome-os-preview-the-wait-is-nearly-over.htm In less than an hour Google will unveil details on its Chrome OS operating system in a live...Thu, 19 Nov 2009 17:22:08 GMThttp://www.computerweekly.com/Articles/2009/11/19/238991/global-threat-trends.htmhttp://www.computerweekly.com/Articles/2009/11/19/238991/global-threat-trends.htmThis white paper also looks at the latest trends and patterns amongst the virus and malware landscape.Thu, 19 Nov 2009 16:54:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238609/selecting-an-intranet-search-engine.htmhttp://www.computerweekly.com/Articles/2009/11/19/238609/selecting-an-intranet-search-engine.htmA good search engine ensures that users find what they're looking for, first time, regardless of the format or location of the information. This means that a wide variety of information can be effectively dispersed and made available to staff, without the need for complex navigation systems or filing conventions.Thu, 19 Nov 2009 16:30:57 GMThttp://www.computerweekly.com/Articles/2009/11/19/239378/ms-office-2010-beta-goes-public.htmhttp://www.computerweekly.com/Articles/2009/11/19/239378/ms-office-2010-beta-goes-public.htmMicrosoft Office 2010 beta is available for public download, with the final version due for release in the first half of 2010.Thu, 19 Nov 2009 16:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238490/white-paper-accuvista-measuring-the-value-of-enterprise-asset-management.htmhttp://www.computerweekly.com/Articles/2009/11/19/238490/white-paper-accuvista-measuring-the-value-of-enterprise-asset-management.htmaccuVista is a web-enabled tool for delivering comprehensive information to aid in decisionmaking processes. The initial phase of development is focused on Enterprise Asset Management (EAM). The vast majority of users of EAM software systems have spent millions of dollars in external cash flow as well as a significant amount of internal resources. This enabling technology is extremely important in making improvements in maintenance and materials management business functions. However, a major weakness of such systems is the lack of useful reports that help monitor and guide the users in making appropriate improvements and documenting the actual benefits achieved.Thu, 19 Nov 2009 12:36:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/237921/why-you-should-consider-hosted-messaging-security.htmhttp://www.computerweekly.com/Articles/2009/11/19/237921/why-you-should-consider-hosted-messaging-security.htmClick to download your copy of an Osterman Research White Paper that looks at why you should consider hosted messaging security.Thu, 19 Nov 2009 10:17:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/237424/addressing-the-cost-of-compliance.htmhttp://www.computerweekly.com/Articles/2009/11/19/237424/addressing-the-cost-of-compliance.htmIncreasing governmental, industry, partner/ customer and internal requirements are tasking organisations to address an ever-widening range of compliance requirementsThu, 19 Nov 2009 10:15:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238158/global-threat-trends.htmhttp://www.computerweekly.com/Articles/2009/11/19/238158/global-threat-trends.htmThis white paper also looks at the latest trends and patterns amongst the virus and malware landscape.Thu, 19 Nov 2009 10:11:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238074/customer-experience-management-the-next-frontier-for-support-centres.htmhttp://www.computerweekly.com/Articles/2009/11/19/238074/customer-experience-management-the-next-frontier-for-support-centres.htmWhen looking at technology in the context of Customer Experience Management (CEM), it needs to embrace CEM methodologies, enable the delivery of the brand promise and measure the experience. Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/235423/the-total-cost-of-email-putting-a-price-tag-on-your-email-environment.htmhttp://www.computerweekly.com/Articles/2009/11/19/235423/the-total-cost-of-email-putting-a-price-tag-on-your-email-environment.htmYour IT budget is probably going to be reviewed over the next year; now is the time to look at where you can make savings without making compromises. Thu, 19 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/18/239337/sap-system-helps-burberry-save-50m.htmhttp://www.computerweekly.com/Articles/2009/11/18/239337/sap-system-helps-burberry-save-50m.htm Fashion retailer Burberry reported savings of £50m last year as it began to reap the benefits of its SAP-based supply chain system. Burberry...Wed, 18 Nov 2009 16:55:38 GMThttp://www.computerweekly.com/Articles/2009/11/18/239274/aviva-software-fields-thousands-of-hr-enquiries.htmhttp://www.computerweekly.com/Articles/2009/11/18/239274/aviva-software-fields-thousands-of-hr-enquiries.htmSoftware used by Aviva to provide immediate answers to HR inquiries has helped the insurance giant answer thousands of questions from staff during its global rebranding excercise.Wed, 18 Nov 2009 11:55:00 GMThttp://www.computerweekly.com/Articles/2009/11/16/239047/irish-vmware-users-get-a-tax-boost.htmhttp://www.computerweekly.com/Articles/2009/11/16/239047/irish-vmware-users-get-a-tax-boost.htm The Irish government is giving businesses a tax incentive to buy energy-efficient virtualisation technology. Irish businesses purchasing...Mon, 16 Nov 2009 14:02:23 GMThttp://www.computerweekly.com/Articles/2009/11/16/239037/power-failure-at-hbos-disrupts-banking-services.htmhttp://www.computerweekly.com/Articles/2009/11/16/239037/power-failure-at-hbos-disrupts-banking-services.htmA power failure disrupted branch computer systems at Halifax and Bank of Scotland and left customers unable to access cash point machines and online banking...Mon, 16 Nov 2009 13:00:00 GMT