http://www.computerweekly.comen-gbFri, 20 Nov 2009 17:13:10 GMThttp://www.computerweekly.com/Articles/2009/11/20/239413/aol-to-cut-third-of-workforce-before-christmas.htmhttp://www.computerweekly.com/Articles/2009/11/20/239413/aol-to-cut-third-of-workforce-before-christmas.htm AOL is to cut a third of its workforce before Christmas as it seeks to reduce annual costs by $300m. The move forms part of a restructuring...Fri, 20 Nov 2009 17:13:10 GMThttp://www.computerweekly.com/Articles/2009/11/20/239407/ebay-sells-2bn-stake-in-skype.htmhttp://www.computerweekly.com/Articles/2009/11/20/239407/ebay-sells-2bn-stake-in-skype.htm eBay has completed its sale of a majority interest in Skype for almost $2bn to an investor group that includes the founders of the internet phone service. The...Fri, 20 Nov 2009 14:29:15 GMThttp://www.computerweekly.com/Articles/2009/11/20/239402/digital-economy-bill-supports-creative-and-digital-industries.htmhttp://www.computerweekly.com/Articles/2009/11/20/239402/digital-economy-bill-supports-creative-and-digital-industries.htmThe UK digital economy accounts for nearly 10% of the revenue produced by the whole British economy each year, according to business secretary Fri, 20 Nov 2009 12:25:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/238858/why-archive-your-email-and-for-how-long.htmhttp://www.computerweekly.com/Articles/2009/11/20/238858/why-archive-your-email-and-for-how-long.htmEmail is a business critical application for nearly every organisation, but the ease of distribution, storage and deletion presents huge challenges as to how to retain vital information contained within email traffic.Fri, 20 Nov 2009 11:23:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/237944/selecting-the-right-conference-phone-solution.htmhttp://www.computerweekly.com/Articles/2009/11/20/237944/selecting-the-right-conference-phone-solution.htmThis white paper will discuss different kinds of voice conferencing equipment.Fri, 20 Nov 2009 10:45:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmhttp://www.computerweekly.com/Articles/2009/11/20/236296/email-as-part-of-a-business-continuity-strategy.htmWhy always-on-business requires always-on-emailFri, 20 Nov 2009 10:40:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/239388/tesco-to-offer-cheap-broadband.htmhttp://www.computerweekly.com/Articles/2009/11/20/239388/tesco-to-offer-cheap-broadband.htm Tesco is aiming for turnover of £2bn a year from telecoms services after signing a deal with Cable & Wireless. The retailer will offer broadband and...Fri, 20 Nov 2009 08:08:45 GMThttp://www.computerweekly.com/Articles/2009/11/20/239259/white-paper-enterprise-video-conferencing-ready-for-prime-time.htmhttp://www.computerweekly.com/Articles/2009/11/20/239259/white-paper-enterprise-video-conferencing-ready-for-prime-time.htmThis paper explores why we believe video telephony technology is now ready for prime time within the enterprise communication environment. We will also explore how a new video telephony joint solution developed by two industry leaders in IP Telephony and video conferencing technologies illustrates how many of the hurdles to mainstream video telephony have been overcome.Fri, 20 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/239397/white-paper-contact-centers-and-unified-communication.htmhttp://www.computerweekly.com/Articles/2009/11/20/239397/white-paper-contact-centers-and-unified-communication.htmUnified communications allows a company to build a structure for connecting people through the adoption of presence- and availability-awareness tools. These tools meld each individual’s capability for communication with the availability to communicate and the specific knowledge that person holdsFri, 20 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/20/239268/white-paper-the-polycom-vc2-vision.htmhttp://www.computerweekly.com/Articles/2009/11/20/239268/white-paper-the-polycom-vc2-vision.htmThe changing business landscape will bring video into the mainstream and make visual communication essential both personally and professionally. Polycom is uniquely positioned to leverage its broad product portfolio, market leadership and extensive partner network to create these rich, new experiences. Polycom’s mission is to transform traditional video conferencing into tomorrow’s visual communication. We call this transformation VC2. Fri, 20 Nov 2009 00:00:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/239387/inside-chrome-os-google-reveals-design-objectives-of-cloud-operating-system.htmhttp://www.computerweekly.com/Articles/2009/11/19/239387/inside-chrome-os-google-reveals-design-objectives-of-cloud-operating-system.htm Google has unveiled the design plans for Chrome OS, its operating system for cloud computing. Chrome OS is an evolution of the Chrome web browser,...Thu, 19 Nov 2009 19:19:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238529/white-paper-allworx-voip.htmhttp://www.computerweekly.com/Articles/2009/11/19/238529/white-paper-allworx-voip.htmThe Allworx family of IP based telephone systems and VoIP phones are designed to meet the communications and networking needs of typical small businesses, while also simplifying the setup and maintenance of the voice infrastructure for business owners. In particular, this document aims to arm administrators, installers, and network planners with information to help them take advantage of the new technologies associated with moving voice traffic over data networks, both on a LAN and across several sites via a WAN.Thu, 19 Nov 2009 17:34:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238527/white-paper-networked-digital-media-standards-a-upnp-dlna-overview.htmhttp://www.computerweekly.com/Articles/2009/11/19/238527/white-paper-networked-digital-media-standards-a-upnp-dlna-overview.htmOver the past few years, consumers have embraced digital technologies. Driven by broadband links to the Internet, wired and wireless home networks, and digital devices such as music players, digital cameras, and personal video recorders, they are acquiring, enjoying, and managing a flood of digital content. All of this “digital entertainment” has led them to demand device interoperability, so that they can easily share their pictures, audio, and video throughout their home. In response, the leading manufacturers in the Consumer Electronics, Mobile Device, and Personal Computer marketplaces have banded together to create an interoperability solution for their diverse products. Thu, 19 Nov 2009 17:22:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238740/white-paper-long-term-evolution-lte-an-introduction.htmhttp://www.computerweekly.com/Articles/2009/11/19/238740/white-paper-long-term-evolution-lte-an-introduction.htmMobile broadband is becoming a reality, as the internet generation grows accustomed to having broadband access wherever they go and not just at home or in the office. Of the estimated 3.4 billion people who will have broadband by 2014, about 80 percent will be mobile broadband subscribers – and the majority will be served by High Speed Packet Access (HSPA) and Long Term Evolution (LTE) networks.Thu, 19 Nov 2009 17:06:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238991/global-threat-trends.htmhttp://www.computerweekly.com/Articles/2009/11/19/238991/global-threat-trends.htmThis white paper also looks at the latest trends and patterns amongst the virus and malware landscape.Thu, 19 Nov 2009 16:54:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htmhttp://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htmToday’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. Thu, 19 Nov 2009 16:47:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238979/white-paper-voip-security-and-privacy-making-pc-platforms-and-networks-highly-secure.htmhttp://www.computerweekly.com/Articles/2009/11/19/238979/white-paper-voip-security-and-privacy-making-pc-platforms-and-networks-highly-secure.htmVoice over Internet Protocol (VoIP) offers many operational benefits over traditional PSTN calls, but with this technology comes additional concerns about security and privacy. Careful system design can address these issues and, in fact, make VoIP more secure and private than PSTN. Properly implemented, VoIP systems can be made more secure than the PSTN due to the availability of both communications security technology and platform security technology. This paper describes solutions for addressing security and privacy issues for VoIP networks and how to effectively address network vulnerabilities while maintaining platform integrity and performance.Thu, 19 Nov 2009 16:38:00 GMThttp://www.computerweekly.com/Articles/2009/11/19/238608/logmein-and-ipsec-vpns-a-comparison.htmhttp://www.computerweekly.com/Articles/2009/11/19/238608/logmein-and-ipsec-vpns-a-comparison.htmWho has remote access to your company's IT system? If you think you know the answer, think again. In today's fast-changing mobile workplace, an IT administrator's control over a company's IT system is not always assured, and is often hampered by the needs of employees to access company network resources.Thu, 19 Nov 2009 16:30:57 GMThttp://www.computerweekly.com/Articles/2009/11/19/238442/organisations-need-next-generation-networks-ngns.htmhttp://www.computerweekly.com/Articles/2009/11/19/238442/organisations-need-next-generation-networks-ngns.htmOrganisations now want to be able to make use of Next Generation Networks (NGNs) and sophisticated, tailored applications, rather than just settling for a ‘one size fits all’ approach.Thu, 19 Nov 2009 16:30:57 GMThttp://www.computerweekly.com/Articles/2009/11/19/238723/white-paper-the-importance-of-fortiguard-web-filtering-as-part-of-a-multi-threat-security-system.htmhttp://www.computerweekly.com/Articles/2009/11/19/238723/white-paper-the-importance-of-fortiguard-web-filtering-as-part-of-a-multi-threat-security-system.htmThe World Wide Web (WWW) has become a critical and integral part of modern business communications as well as a national pastime for billions of users. With millions of applications and world wide access to information, email, video, music, instant messaging (IM), voice-over-IP (VoIP), etc. the way we conduct business, communicate, shop, and entertain is changing rapidly. With all of the good attributes of increased communications and productivity, comes an ugly underside fraught with security risks. Productivity, accessibility and conveniences of the World Wide Web have spurred network-borne viruses, worms, trojans, identity theft, and Internet scams. These are among the increasing risks associated with simple WWW access that was once taken for granted only a few years ago.Thu, 19 Nov 2009 16:24:00 GMT