http://www.computerweekly.comen-gbMon, 11 May 2009 14:20:00 GMThttp://www.computerweekly.com/Articles/2009/05/11/235968/commsemail-integration-gives-ultralase-single-customer-view.htmhttp://www.computerweekly.com/Articles/2009/05/11/235968/commsemail-integration-gives-ultralase-single-customer-view.htmAuomated customer communications delivers single customer view of multi-channel communication routes and contact data tracking Mon, 11 May 2009 14:20:00 GMThttp://www.computerweekly.com/Articles/2009/04/27/235806/users-welcome-integration-of-netweaver-and-teradata.htmhttp://www.computerweekly.com/Articles/2009/04/27/235806/users-welcome-integration-of-netweaver-and-teradata.htm Users welcomed plans announced today for SAP's Netweaver datawarehouse to run on the Teradata database. Delegates at Teradata's annual user conference...Mon, 27 Apr 2009 14:47:19 GMThttp://www.computerweekly.com/Articles/2009/03/31/235460/companies-fail-to-get-the-most-out-of-business-data.htmhttp://www.computerweekly.com/Articles/2009/03/31/235460/companies-fail-to-get-the-most-out-of-business-data.htm Businesses are not using business data effectively, according to a study from analyst Quocirca for Oracle. The research showed that only a third of...Tue, 31 Mar 2009 07:59:42 GMThttp://www.computerweekly.com/Articles/2009/03/11/235237/sap-and-sybase-bring-business-suite-to-iphone-and-blackberry.htmhttp://www.computerweekly.com/Articles/2009/03/11/235237/sap-and-sybase-bring-business-suite-to-iphone-and-blackberry.htmCompanies unite to attempt to overcome mobile business limitations Wed, 11 Mar 2009 17:20:00 GMThttp://www.computerweekly.com/Articles/2009/02/23/234973/growth-in-social-computing-in-crm-in-2009-says-gartner.htmhttp://www.computerweekly.com/Articles/2009/02/23/234973/growth-in-social-computing-in-crm-in-2009-says-gartner.htm There will be a massive growth in companies' use of online communities to interact with their customers over the next year, according to analyst...Mon, 23 Feb 2009 17:09:29 GMThttp://www.computerweekly.com/Articles/2009/02/23/234953/case-study-jaeger-uses-data-mining-to-reduce-losses-from-crime-and-waste.htmhttp://www.computerweekly.com/Articles/2009/02/23/234953/case-study-jaeger-uses-data-mining-to-reduce-losses-from-crime-and-waste.htm Leg of lamb is the most stolen item at Iceland. Thieves also like cheese, bacon and coffee. With the UK in recession, shoplifters appear to be switching...Mon, 23 Feb 2009 11:29:00 GMThttp://www.computerweekly.com/Articles/2009/01/15/234244/five-predictions-for-business-intelligence.htmhttp://www.computerweekly.com/Articles/2009/01/15/234244/five-predictions-for-business-intelligence.htm Analyst firm Gartner has tabled five predictions for business...Thu, 15 Jan 2009 13:51:11 GMThttp://www.computerweekly.com/Articles/2009/01/07/234095/business-intelligence-leaders-move-to-mobile-computing.htmhttp://www.computerweekly.com/Articles/2009/01/07/234095/business-intelligence-leaders-move-to-mobile-computing.htmDelivering BI to mobile workers is becoming a requirement of the extended enterprise Wed, 07 Jan 2009 11:00:00 GMThttp://www.computerweekly.com/Articles/2008/12/19/234012/charities-deploy-on-demand-crm-to-improve-operations-and-fund-raising.htmhttp://www.computerweekly.com/Articles/2008/12/19/234012/charities-deploy-on-demand-crm-to-improve-operations-and-fund-raising.htm Two UK charities have deployed on-demand customer relationship...Fri, 19 Dec 2008 13:16:00 GMThttp://www.computerweekly.com/Articles/2008/12/19/233998/opinion-measurement-is-a-missing-management-skill.htmhttp://www.computerweekly.com/Articles/2008/12/19/233998/opinion-measurement-is-a-missing-management-skill.htm By Greg Todd Organisations want to leverage analytics...Fri, 19 Dec 2008 10:22:00 GMThttp://www.computerweekly.com/Articles/2008/12/11/233863/e.on-transforms-financial-insights-with-bare-knuckle-programming.htmhttp://www.computerweekly.com/Articles/2008/12/11/233863/e.on-transforms-financial-insights-with-bare-knuckle-programming.htmEnergy supplier E.on Retail has gone live with a financial transformation software project that will give it an accurate view of the profits generated by each customer and better forcasting of future demand.Thu, 11 Dec 2008 15:50:00 GMThttp://www.computerweekly.com/Articles/2008/12/08/233772/mobile-sales-software-drives-efficiency.htmhttp://www.computerweekly.com/Articles/2008/12/08/233772/mobile-sales-software-drives-efficiency.htmTo stay in the fast lane, automotive firm invests in the appropriate mobile computing technology. Mon, 08 Dec 2008 13:43:00 GMThttp://www.computerweekly.com/Articles/2008/12/01/233651/eim-the-changing-face-of-bi.htmhttp://www.computerweekly.com/Articles/2008/12/01/233651/eim-the-changing-face-of-bi.htmInformation lies at the heart of good decision-making and organisations have turned business intelligence (BI) tools to do so. BI is evolving though Mon, 01 Dec 2008 10:41:00 GMThttp://www.computerweekly.com/Articles/2008/11/21/233524/in-depth-how-to-use-web-2.0-at-work-next-generation-enterprise-it.htmhttp://www.computerweekly.com/Articles/2008/11/21/233524/in-depth-how-to-use-web-2.0-at-work-next-generation-enterprise-it.htmWeb 2.0 may have emerged from a slow-gathering wave of hype, but it describes a range of business models, ideas, methodologies and computing platforms that...Fri, 21 Nov 2008 17:33:00 GMThttp://www.computerweekly.com/Articles/2008/11/21/233521/podcast-microsofts-bizspark-software-giant-offers-freeware-to-start-ups.htmhttp://www.computerweekly.com/Articles/2008/11/21/233521/podcast-microsofts-bizspark-software-giant-offers-freeware-to-start-ups.htmMicrosoft is giving away free development tools and server software to start-ups less than three years old. Cliff Saran find out more about the initiative, called BizSpark, from Dan'l Lewin, corporate vice president responsible for strategic and emerging business development at Microsoft.Fri, 21 Nov 2008 17:06:00 GMThttp://www.computerweekly.com/Articles/2008/11/14/233388/next-generation-enterprise-it-achieving-business-agility-through-bpm-and-soa.htmhttp://www.computerweekly.com/Articles/2008/11/14/233388/next-generation-enterprise-it-achieving-business-agility-through-bpm-and-soa.htmBusiness Process Management (BPM) and Service Orientated Architecture (SOA) can be combined to deliver the holy grail of IT in business: the ability to have real business policy statements translate automatically into outcomes delivered by IT systems.Fri, 14 Nov 2008 14:00:00 GMThttp://www.computerweekly.com/Articles/2008/11/07/233279/ibms-tivoli-has-broad-business-appeal.htmhttp://www.computerweekly.com/Articles/2008/11/07/233279/ibms-tivoli-has-broad-business-appeal.htm The IBM Tivoli suite of products is a pretty broad church. The range of functions it can manage varies from monitoring and discovery of assets to...Fri, 07 Nov 2008 17:10:00 GMThttp://www.computerweekly.com/Articles/2008/10/16/232702/autonomy-profits-up-53-in-third-quarter.htmhttp://www.computerweekly.com/Articles/2008/10/16/232702/autonomy-profits-up-53-in-third-quarter.htm Data mining and management firm Autonomy has posted solid results for the third quarter. It saw sales for the third quarter reach $127.1m, up 42%,...Thu, 16 Oct 2008 15:06:00 GMThttp://www.computerweekly.com/Articles/2008/09/23/232393/intelligence-visualisation-to-supersede-location-based-systems.htmhttp://www.computerweekly.com/Articles/2008/09/23/232393/intelligence-visualisation-to-supersede-location-based-systems.htmMisplaced preoccupation with short-range wireless communications technologies and not information they carryTue, 23 Sep 2008 11:30:00 GMThttp://www.computerweekly.com/Articles/2008/08/20/231923/testing-firm-uses-saas-social-network-of-testers-to-offer-firms-cheaper-application-testing.htmhttp://www.computerweekly.com/Articles/2008/08/20/231923/testing-firm-uses-saas-social-network-of-testers-to-offer-firms-cheaper-application-testing.htm A software-as-a-service (SaaS) testing...Wed, 20 Aug 2008 13:10:00 GMT