With the right CRM software managing customer relations doesn’t have to be a minefield. To help you make the right decision, download our free guide to CRM software. Or if you already know what your CRM software requirements are, get free no obligation quotes from up to six suppliers.
Customer relationship management (CRM) software is a crucial aspect for most companies, not just for service orientated businesses. A good CRM system will give you the opportunity to manage all your customer interactions efficiently and effectively, thus increasing the overall customer satisfaction for your business.
CRM software enables you to keep all your dealings with customers in one place and have a
standard way of managing them.
Our buyer’s guide will take you step by step through the different CRM software types and show you what to consider during the sourcing process of CRM software.
The guide will take you through the following topics:
- CRM Types
- Operational CRM
- Sales Force Automation Software
- Analytical CRM
- Campaign Management
- Sales Intelligence CRM
- Benefits of CRM software
- Considerations in choosing a CRM provider
- Pricing guide
Related Buyer's Guides:
Go back to IT Mangement Buyer's Guide Overview
This was first published in April 2009