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28 March 2017

DevOps done right: Why work-life balance matters to digital transformation success

As enterprises in every industry grapple with digital transformation, and fixate on meeting user demands for always-on services, IT departments find themselves under growing pressure to perform and deliver. It is not difficult to see why, against this backdrop, enterprises are increasingly looking to DevOps as a means of speeding up their software development and testing cycles, as well as their responsiveness to ever-changing customer demands and expectations. The long-term success of any DevOps transformation, though, requires a company culture that is collaborative, experimental, and – crucially – empathetic to the needs of the IT workers responsible for delivering it. In the pursuit to ensure user expectations are met, companies can fall into the trap of overlooking the importance of empathy and – in turn – the work-life balance needs of their IT department. Rob Elkin, chief technology officer of Busuu, a global social networking site for people learning new languages, says the “always-on” nature of digital services puts ...

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