Sponsored by ComputerWeekly.com
This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated. In particular, we have focused on instances where users have requested changes to providers’ standard terms, and the extent to which providers agreed to those changes. We have found that the terms that generated the most negotiation were provider liability, service level agreements, data protection and security, termination rights, unilateral amendments to service features, and intellectual property rights. Access >>>
Table of contents
- Cloud Users’ Perspective
- Cloud Contract Terms: Detailed Analysis
- Security Requirements, Audit Rights, Security Breaches or Incidents and Incident Response
Premium Content for Free.
More Premium Content Accessible For Free
Social Media: IT Purchasers get social, marketers play catch up ?
IT decision makers are using social media effectively at work, but marketers are playing catch up, according to this research snapshot.
Can national security and privacy co-exist?
In this week’s Computer Weekly, we talk to NSA whistleblower Bill Binney about the often-conflicting needs of security and privacy. We find out how ...
Cultivating IT Talent
While the latest GCE A-Level results suggest that more people than ever will go on to study science, technology, engineering and maths (Stem) courses...