Premium Content

Access "Negotiating cloud contracts"

Negotiating-cloud-contracts-(1359038874_260).jpg

Sponsored by ComputerWeekly.com

This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated. In particular, we have focused on instances where users have requested changes to providers’ standard terms, and the extent to which providers agreed to those changes. We have found that the terms that generated the most negotiation were provider liability, service level agreements, data protection and security, termination rights, unilateral amendments to service features, and intellectual property rights.  Access >>>

Table of contents

  • Cloud Users’ Perspective
  • Cloud Contract Terms: Detailed Analysis
  • Security Requirements, Audit Rights, Security Breaches or Incidents and Incident Response

Access TechTarget
Premium Content for Free.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

More Premium Content Accessible For Free

  • CW buyer’s guide to business process automation
    CWE_BG_June_2014_BPA.jpg
    E-Handbook

    Computer Weekly looks at how to facilitate and manage the growing role of workload automation in the enterprise in this 10-page buyer’s guide.

  • CW Special Report on IBM
    CW Special Report on IBM.jpg
    E-Handbook

    This special 12-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers, its place in ...

  • Research snapshot – BYOD in the UK
    BYOD-in-the-UK.jpg
    E-Handbook

    BYOD is fast becoming a normal part of daily business life in the UK, this snapshot survey of 100 UK businesses by Vanson Bourne reveals.